Everything goes well anytime I go in to shop or look for something specific! Ulta is my go to for EVERYTHING!!

I was really impressed with the attention I received from manager Sara and beauty product guru Ryann! Some team members didn't even greet me, which was disappointing, but Sara and Ryann more than made up for it. I'll definitely be back to see them -- maybe to check out what the hair salon offers too. I'm glad I was able to take advantage of their 23% off The Ordinary line when you buy 2 or more products (available thru 11/29/25). read more

Ulta Beauty - The Ordinary - Cosmetics & Beauty Supply Near Me - Twin Falls, Idaho

Alright, I'm not usually one to post reviews unless they're positive. However, this is the exception; genuinely such a poor experience that I have spent several days crying about it. Photos (may be out of order because Yelp won't let me pick the order lol): first is what I came in with, second is what I asked for, third and fourth are mid-process, fifth and sixth are the result of what my hair looked like, and seventh is only one of the literal burns on my face and ears, eighth is the fixed hair. I went into the salon on Sunday, May 4th to have my blonde redone. It had been several months (3+) since my hair had been done, but it has only been worked on professionally, so no box dye or at-home bleaching. My hair was in very good condition health wise when I came in. My stylist was nice, and said she would be able to do what I wanted. I have had my hair bleached for over a decade, so I am very familiar with the process and what is "doable" in one session. The photo I brought was absolutely achievable from where I started. It is worth mentioning that she asked for advice and help throughout the whole process of doing my hair; to have so many stylists consult and still have things end up this way is honestly shocking. I started to worry when she first brought me to the bowl. The top of my hair was orange, the roots were level 10 white, and there was a thick band of dark hair around my hairline that had been entirely missed. I asked to have it redone so at least the dark hair was addressed. We ended up reprocessing my whole head, which was not necessary; the brassy areas and missed hair just needed to be reworked. I arrived at 1:15 and left just before 6:00 PM. I left the salon with semi-wet, flat, uneven, brassy, yellow hair. Was it the worst bleach job in the world? No. But did it look finished, professionally done, or like what I asked for? Also no. My best friend put it best when she said "it's giving 'I did this in my bathroom in high school' vibes." At the time that I left the salon, I didn't bother discussing the issue with my stylist. I was exhausted and not confident in their ability to fix my hair. I called the next day and spoke to the manager, letting them know that I was fine with paying for the cut and deep conditioner but I did not feel like the "blonding" service I received was something worth paying over $120 for. I was told I would have to speak to the salon manager when she arrived at 12:30 PM. I let the manager know that I was having to go somewhere else at 12:00 PM on Monday to have it fixed, and asked if that would be a problem; I was told that it would not be a problem and to go ahead. When the salon manager called, I was informed that, surprise surprise, getting it fixed elsewhere was a problem. Directly contradictory to what I was already told. They apparently needed me to have photos of the hair taken in-store to be able to give me a refund. I was already halfway through getting this mess repaired at another salon. The salon manager said she would check their cameras and talk to other managers/corporate. I received a call back several hours later informing me that because they couldn't take pictures of my hair in the salon, I would not receive a refund. However in the same call the manager said she clearly saw the whole process on the store cameras; what I came in with, everything that happened at the bowl, and the color I left with. Regardless, I wasn't going to argue or make a fuss. I just wouldn't go back. Then I noticed the burns. I have bleach burns all over the sides of my face, and ears. My skin feels rough and dry only in the areas where the stylist let my hair sit on my face and ears with the bleach on it. Photos show that I did NOT have marks when I showed up. In 10+ being bleached, I have NEVER been burned like this. I felt so sad seeing my skin so raw and red. So yeah. I would absolutely caution any blondes away from the Ulta Salon. I left with yellow hair and burns. On the plus side in the last photo you can see the beautiful hair the stylist who fixed this was able to do for me (: The lighting isn't perfect but the difference is apparent. read more

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I went in with med brown hair and asked for light brown hair only 2 shades different and left with orange hair she completely bleached it out and was changed over 100 dollars! read more

It was okay but I was kinda 'forced' to sign up for the rewards program. after the cashier asked if I would like to sign up and I said no thank you , she said "oh well it won't take too long, let's get you signed up anyways" it did take awhile, and it's put a bad taste in my mouth since.. read more

The cashier that helped me out for literally 15 seconds had so much attitude and was so rude to me!! The only time she stopped being rude was during the end of my checkout. Terrible customer service from yesterday. read more

If you want to spend $55 for a little girl 3 years old hair cut , then feel free Basic little hair cut for $55 was a ripoff to me

Traveling from Florida in RV Caravan and dealing with campground hard water which turned my hair into a blonde dry haystack. Last minute panic call to Ulta and within 3 hours I felt back to normal with a great cut and blow dry by Cody Shane. She was great. Thank you. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Twin Falls, Idaho

Super friendly stylist! Jacie was super sweet and friendly! Love the way my hair turned out, and was super helpful in deciding how to do my haircut! read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - Twin Falls, Idaho

My daughter has an impressive amount of hair. She is 5 years old and it was past her bottom. She's had hair cuts in the past by our hair stylist in our home state of California. So I was very nervous to have someone else cut her hair. I wanted something different for her. More layers and a v-cut to help with the weight of her hair. Well Hannah at the ulta salon did exactly that. She was amazing with my daughter as well. It turned out exactly how I had imagined. I will absolutely be going back to see Hannah for my daughter and probably myself! read more

Ulta Beauty - Before and after. Hannah is the best! And yes this little girl is 5! - Cosmetics & Beauty Supply Near Me - Twin Falls, Idaho

I usually don't interact with the staff much when I go. Usually in and out and know what I need. Also Tabitha who does my brows is amazing. I went in yesterday and I needed to be colored matched. I was looking to get the born this way foundation, so I asked an employee to color match me. She stared with the usual questions do you like silver or gold blah blah, point being she stars to match foundation on my forearm, try's 3 tells me oh this is to light and so on. Tell me why then she tells me "oh there probably isn't a color for you" and that's to bad cause they just came out new colors. I just smiled awkwardly cause like how is there no colors? Keep in mind I'm pretty light so usually I can find my shade. Then she "finds one" tell me it matched my neck. I say great and was gonna go about my day. When she tells me all about the powder foundations and how they are also great, I'm like oh cool. She says yeah we use these and they work great even with the refugees girls from the Congo. Like what the hell does that have to do with the powder? Couldn't she just say oh they work great with dark skin or idk something along the lines of that? Then proceeds to say yeah also with Hispanics. Like how ignorant and what a shit way to sell a product? Worst service I've ever got. I left the foundation cause I was so turned off. read more

This place doesn't honour their ads, but when they do they're extremely over priced for this area. I'm not sure if it was just cashier that didn't know what she was doing but we went in for Revlon Foundation that was in their ad for $8.99 except when we got to the check the cashier said they were $12.99. Also we tried to get an ulta cupcake shower gel to put toward their newest deal off if you buy $19.50 you could have a free 15 piece makeup kit. But they then told us at checkout that that item wasn't included to get the discount. There was a lot of confusion and frustration. I don't think I'll be going back there again. read more

Love to shop here for hair products as they have a good variety for natural hair. I also really love all of the body care stuff they have. I'm always discovering something new. read more

The rewards program alone is why you should be using Ulta's salon services. And then you should book a color appointment with Cody. Pure magic. read more

I was finally able to get in after re-opening and my favorite stylist no longer worked there. I needed a cut so I went for the new head stylist they suggested and I was very disappointed. She did not really listen to what I wanted and gave me a haircut completely different than what I asked for. During the whole process she barely talked to me at all other than to try to upsell me or get me to schedule further services. She was not at all friendly or personable- she could have been having a bad day, but it was an unpleasant experience. I have very long, thick hair that I always wear up and said this was necessary for me. I asked for a cut to the bottom of my shoulder blades. She suggested long layers and I ended up with a weird shaggy mess only shoulder length that has some of the layers shorter than chin length and when I try to put it up for work many pieces are too short to stay in the pony tail. This is not at all what I wanted and so much of a worse job at cutting and communicating than my last stylist here (Hannah) who was so wonderful. So, I will not be returning to the Ulta salon anymore and will seek out a new stylist/salon in the future. read more