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Pittsfield, MA

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Ulta Beauty

3.3 (7 reviews)
Open • 11:00 am - 6:00 pm

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This was my hair before

One of the stylists messaged me on Facebook saying she could help me out with my hair. I was looking to get styled and to even out my color anyway. So I agreed to go in on Tuesday at 10:00am. We discussed color and she got to work. We talked at length about how I wanted my hair. Multiple times I stated that I don't like layers and I wanted my hair long. I asked for wispy bangs and angles around my face. Only the pictures can explain how horrid this experience became. I included a before picture for comparison as well. What I ended up with after 4 hours was essentially a shag mullet I don't know anyone who would want this hairstyle!!! Nothing short of hair extensions that'll cost me hundreds of dollars or a wig would even begin to help this atrocity of a haircut. . What made it even worse was another stylist watched as this was happening and did nothing!!!! Then when she was finally asked for help she said and I quote "I was wondering when you were going to ask me for help" I am beside myself, it isn't fixable. Even them giving my money back, minus my $40 tip that she absolutely did not deserve, can't make this better!! I will NEVER go back to this salon and I suggest no one else does either. Ashley one of the stylists messaged me on Facebook saying she could help me out with my hair. I was looking to get styled and to even out my color anyway. So I agreed to go in on Tuesday at 10:00am. We discussed color and she got to work. We talked at length about how I wanted my hair. Multiple times I stated that I don't like layers and I wanted my hair long. I asked for wispy bangs and angles around my face. Only the pictures can explain how horrid this experience became. I included a before picture for comparison as well. What I ended up with after 4 hours was essentially a shag mullet I don't know anyone who would want this hairstyle!!! Nothing short of hair extensions that'll cost me hundreds of dollars or a wig would even begin to help this atrocity of a haircut. . What made it even worse was another stylist watched as this was happening and did nothing!!!! Then when she was finally asked for help she said and I quote "I was wondering when you were going to ask me for help" I am beside myself, it isn't fixable. Even them giving my money back, minus my $40 tip that she absolutely did not deserve, can't make this better!! I will NEVER go back to this salon and I suggest no one else does either. If I was able I'd give them 0 stars!

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4 years ago

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2 years ago

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6 years ago

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4 years ago

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3 years ago

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Caprice Beauty Aesthetic

Caprice Beauty Aesthetic

4.8(24 reviews)
33.3 mi
•$$

Lola is truly a miracle worker. I received a gift card for my birthday and I've been dying to find…read morea great aesthetician in my area. I booked a 90 minute session with Lola. When arriving, she took the time to look at my face and talked to me about my concerns. She suggested a few treatments, and then proceeded to take some before photos. The whole experience was very relaxing and pleasant. After my session was complete, Lola took after photos and showed me the difference just one session could do. I have a lot of dark spots around my eyes and chin area. You could dramatically see the difference and she really recommended what I needed for my skin, and did not try upsell me. She even recommended afforadable brands for post skin care after my treatment. My skin has not been clearer and I've finally been able to wear a lighter coverage foundation, not worrying about my dark spots. I can't wait for my next session. Lola showed me it was possible to live life a different way, and I feel more confident in day to day interactions with others now. I cannot recommend Lola enough. If you are on the fence, don't be. You can tell she loves what she does and cares about helping those that come see her.

I live in JC and wanted to try a place close to home. I am so happy that I did…read more I had a facial + lactic peel and it was great start to finish. I was totally comfortable while getting the peel. As for the facial, the products smelled great and felt great on my skin. She never left the room while products were working on your skin either. Instead, she gave a relaxing head, neck, and shoulder massage. End Result: my skin looks great and I was wonderfully relaxed at the end of the process. Highly recommend this place.

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Caprice Beauty Aesthetic
Caprice Beauty Aesthetic
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Ulta Beauty - cosmetics - Updated October 2026

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