Great experience, they powdered my real nails love them.and fixed a few short ones nails stayed on…read morefor 6 weeks

Made an appointment for 2pm with a specific person called and confirmed appointment and then when…read moreI came they said- oh it will be 20 min? Why would you take a walk in when you have an appointment booked? Can someone Recommend another nail salon?

Cute little salon very clean and personable technicians. Megan did a great job on my pedicure.read more

Polished is the most welcoming and relaxing nail salon in the Berkshires! I have gone to polished…read morefor manicures and pedicures for 2 years. I won't be going anywhere else, ever! Valerie Ireland is a skilled nail technician and has a great group of women working for her at the salon. I see Amanda for manicures and Megan for pedicures. My appointments are always on time and they go above and beyond. Highly recommend this salon and the women working there. All are welcome in the salon and treated with excellent service. 10/10 best in the area!

I had a new lady named Sara she only has been there 5 months and she nailed it. She did a great job…read moreon my colors, designed and bling. Thank you for a wonderful job.

Terrible experience. For a place called "Luxury & Spa," there was absolutely nothing luxurious…read moreabout the customer service. I stood waiting to be acknowledged and was eventually spoken to in a rude, dismissive manner regarding an online appointment. Instead of being helpful or professional, the staff made me feel like I was an inconvenience. Customer service costs nothing, and kindness goes a long way. Unfortunately, neither seemed to be a priority here. With so many salons to choose from, I'll gladly take my business elsewhere. What a joke.

i went there looking for a two color hair style and hair cut, and got a hair cut- which came out…read morecute hut the color is nothing like i wanted. it was over priced and the woman didnt seem like she was interested too much in doing my hair.I felt like she was rushing on it, the color was way lighter than I asked for and she missed spits and it looks like I have grey hair in spots. at the end I felt uncomfortable and pushed to leave a tip. not a place i would recommend which is sad because they were decent before and did a great job in the past.

Been going to this salon since they opened! Love it and look forward to my every 6 week…read moreappointment. All the stylist are amazing!

Completely and utterly the worst experience I've ever had at a nail salon. After he started doing…read moremy nails, I noticed something was wrong I expressed in a polite manner that it was not what I wanted. He immediately got upset and started screaming in my face and pointing his finger in my face calling me a liar. I did not know what to do , so I remained calm and expressed that it was fine and to just continue . He kept on screaming and pointing in my face despite me not feeding into the argument anymore. I then chose to walk out of the salon in tears due to being treated extremely ill-mannered. I hope to God no one gives this place business. -100/10 stars .

This place is amazing I went there with my wife today got an amazing pedicure mind you I went to…read morelucky nails about a week an a half ago and the lady was surprised saying are you sure got a pedicure a week ago it looks like nothing was done! She took her time and got all the calluses off the bottom of my feet My wife got a full gel set and her nails look so good the lucky nails did horrible they all came off in 6 days We will be coming here from now on going forward 5 star very friendly comfy and great hard workers it's a brand new place and I'm so happy to be a customer here and glad we found them thanks so much

Bella does a great job! Happy with every set! I appreciate her attention to detail. She is also…read morealways down to do a fun design.

Try to get an appointment Online, texted and called…read moreNo response They do not answer the phone or call back!

Treated my girlfriend to a massage around her birthday. She had an excellent massage and said she…read morewould definitely come back in a second. Sadly she didn't get the lady's name but was very happy with the experience.

I had my first massage with Laci Parker today. I have had many massages before with very skilled…read moremassage therapists who have taught massage. I can honestly say, Laci gave me the best massage I have had in my life. Throughout the treatment I was felt waves of euphoria and relief of pain and tension that has never quite been relieved since 2013. However, as I remained lucid, I discovered how much tension and pain my body was compensating for as the treatment continued. My only disappointment from the experience is that I have been in the Berkshires since March 2020 and I had not been able to receive treatments prior to now because I'm only here for another 9 weeks. Though you can bet I will have a weekly appointment until I leave.