Just had a wonderful facial with Lana. It was everything you could want in a facial. The 5 star…read morereviews here are spot on

I decided to come here for my first facial ever. I am so glad I did! Ellona did an amazing job with…read morethe facial. She was very attentive & gentle. My face was left feeling so smooth & glowy. I really recommend booking with Ellona, she will address any questions you may have & will make your skin feel rejuvenated!

Everyone here is so amazing!! I've been to multiple locations and the Holyoke location is my…read morefavorite

Milan Laser in Holyoke is amazing! They are all so sweet and friendly. the place is always so clean…read moreas well. Jordan is so attentive to every detail and makes sure I am comfortable at all times. 10/10 would recommend them!

I made an appt for skin removal of my upper arms (brachioplasty). I had had an extreme weight loss…read more(100+ pounds) and nothing I could do would help the issue and left me extremely self-conscious especially during the summertime. Dr. Johnson was very professional and kind and listened to my concerns, talked me through the procedure and what to expect. I initially saw her in May and scheduled the actual surgery for January when it would be colder and in between the Christmas and Easter holidays which are my busy times, and I'd have time to recoup and heal prior to the summertime. During the entire process and including post-surgery, all the staff including Carl at the front desk were always very courteous, helpful and responsive to my phone calls or emails. After surgery I had no complications and am healing nicely; minimal fluid for drain output, minimal swelling, and pain was not as bad as I had expected it might be. I was back at work (a desk job) 2 weeks post op, and, as a church musician (piano player) I missed two weekends but attended my first rehearsal at two and a half weeks post op and I was able to play again without issue, which I had been mildly worried about. Actually, I think the hardest part of the whole process was having to sleep in an elevated position and with support of your arms by your side to help the swelling, which as a lifetime side sleeper, made it hard to get as much rest as a would have liked. Although recovery is never fun, I would do this again as I feel like I have a new lease on life, knowing I will no longer have to hide myself and feel embarrassed about my arms. After all the hard work I put into losing weight, I finally feel much better in my own skin. I thank Dr. Johnson for her beautiful work that has impacted me so positively both physically and emotionally.

Dr. Johnson is wonderful. I have had a recent in-office procedure and she and her staff were great…read more She was thorough and caring throughout the process and very diligent about follow up care. You can tell right away that she truly cares about her patients and outcomes. Thank you all!

I have been coming to Michelle for years to get Botox and will definitely continue! She does a…read moregreat job. I get it on my forehead and around my eyes. I look better and don't get headaches, but I can still move my eyebrows! I live in Boston and see her at her Boston location.

Michelle was amazing! I felt totally comfortable after speaking with Michelle before my procedure…read more She treated me like a patient spending time explaining everything that was about to take place. This was was a welcome change to some spas I've been to. Michelle took her time with the procedure explaining the follow up post treatment. And the results were amazing!! Client for life! Thanks Michelle!!!! I'll be recommending Boutique MedSpa to all my friends!

I spent a lot of money here and was told it was permanent…read more Although I don't have to shave as often it's DEFINITELY NOT PERMANENT and I have blonde hair So if you have dark hair it'll be at least an annual recall of this service As painful as it is; You may want to consider electrolysis because it's cheaper and doesn't pretend that it's permanent

NOT AS ADVERTISED. I bought a supposed $150 service (facial) off of Groupon for $44. I thought that…read moreit was a great steal and was excited to be pampered. My facial was less than 15 minutes long!!! The lights in the room were on the entire time. I basically went into have my face washed and then slathered in lotion. This was not a $150 service for $44. This was a bait & switch. What I got was maybe a $44 service. I also agree with others - the place is really dirty and the staff isn't very friendly. I can't recommend.

Dr Truswell is my plastic surgeon and he is very much a detail surgeon. His work is impeccable and…read morehe has tremendous people skills. His wife Lynn is his business partner and she also has great people skills. They both go out of their way to make sure you obtain what you want in a safe environment . They have a tremendous staff

From the owner: FDA-approved anti-aging injection treatments administered by Lisa Cowan, a highly trained…read moreregistered nurse who worked for over 25 years with Dr. William Truswell, now retired facial plastic surgeon, as his nurse injector, surgical assistant, and clinical supervisor. Lisa realizes the connection between self confidence and emotional health and by improving how you look and feel, can really affect your entire life. She specializes in anti-aging and self-care by providing the highest quality cosmetic and aesthetic injectables, micro needling with Radio Frequency, skin care with AHA peels and Glycolic treatments, Microdermabrasion, facial spider vein removal, tried and true products , and laser hair removal.

Extremely unprofessional business owner. Appointment text reminders were sent non stop at midnight…read moreleading up to my appointment and were rudely written; "you must arrive 15 minutes early"... how about please? Then my appointment is canceled last minute because she has something better to do. The fact she even sent this cancellation text is pathetic. Trying to make it look like she's "cool" with a top secret invite? Now that Michelle has left I will be taking my business elsewhere. Watch her Instagram stories, and you'll know exactly why to avoid this place.

Samara defiantly does make money out of dissolving lips although she say she doesn't…read more You can know that by the fact that most injectors charge 200-250$ for a vial of hylenex and she charge 500$ minimum. Second, she dissolved my lips for absolutely no reason as you can see I'm the picture saying I have filler in the "back" of my lips, and gave me the worst lips that im dissolving and paying for now. And don't get me wrong, you should never price shop when it comes to your face, I will pay double for a good job. But this is a very unprofessional job, and the I paid 2900$ for this nightmare + 1000$ to fix her mistakes and she does not offer a full refund

After having been given the runaround for 4 months, trying to get the treatment I paid for, I hit a…read morewall. My appointments were repeatedly canceled, the product needed for the treatment did not arrive on two occasions, the doctor went away on vacation, etc, etc. At my last visit, after waiting an hour for the UPS driver to deliver the product, I specifically asked if the doctor would be there for my appointment the following week and was strongly assured he would be. The day prior to that appointment I received a call to cancel due to the Big E. This business has been around long enough to be well aware of the traffic patterns that are more than a mile away. To receive a cancellation notice at that point was absurd! I filed a complaint with the Better Business Bureau. Months apart I was assured my money would be refunded. A year after paying for the procedure I am still waiting for my funds to be returned to me. I am now in the process of filing a complaint with Small Claims Court as I have run out of options and patience with this business. They ought to be ashamed of themselves and the way they treat their clients!

Absolutely terrible customer service! Your "suppose" to be…read moremaking women feel good about themselves as your website says but In return your taking the money up front and running with it!

Absolutely love Nora! She's been my aesthetician since 0ctober 2025 and it's anbout to be a year…read morewith her annd my face has never looked so health! Everyone is so welcoming and professional, the spa is beautiful, and I always leave feeling amazing. Definitely my go-to med spa!

They were very responsive but I dont want to go to Springfield…read more I think their services are comprehensive.

I signed up for under arm treatments for laser hair removal at the West Springfield Ma American…read moreLaser Center. I was told that I was guaranteed hair removal, even with one treatment. After more than 15 treatments, which are very painful, I have had NO hair removal. American Laser Center contacted me and told me that my guarantee was up, and that I would now have to pay 75$ each session on top of the 1400$ already paid for the procedure. I am very upset with this company and will never go back or recommend them to anyone. If you are interested in going to American Laser Center, please do some research... you will find civil lawsuits against them for not providing the outcome they guarantee. Please don't waste your money like I did

I have been going to American Laser for almost a year. In the beginning I was very excited…read more However, I have had my doubts about the laser treatment. They keep changing their laser machines. When I started with the new machine my underarm hair grew back!! Also, it is VERY painful. And I have a high tolerance for pain. One of the girls convinced me to get the legs promo and I am so gullible that I accepted a new treatment. After a few days I did not want to continue witg the leg treatment and requested a Refund. Since I used one treatment out of the 6, they only allowed an exchange for another treatment! I am already in $3,000 in laser treatment and I have barely seen results...