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    Ulta Beauty

    2.8 (53 reviews)
    Closed 10:00 am - 8:00 pm

    By appointment only

    Updated 3 weeks ago

    Services - Ulta Beauty

    Haircut

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    Reviews With Photos

    Roots for days
    Chiane E.

    If I could give zero stars I would. Came in for appointment at 315 for a balayage. I was acknowledged right away and was told my wait would be a few minutes. It's 400 and still no one has come and started my appointment that was due to start 45 mins ago. Once we got started I was told my appointment would be unable to be achieved in one go which I totally understand with bleaching. My hair is a dark brown and I was looking to lift it about 9 levels. We get started and she didn't bother to ask me how I part it or style it. Once we were done... it looked TERRIBLE. It's patchy, orange yellow and platinum. She bleached it for 20 mins and it's completely uneven. She didn't process the root at all, and she toned it for 10 mins. I could tell she was in a rush to leave since her shift ended at 6 and we didn't get done until 730. While I appreciate that she stayed late she didn't give ANYTHING close to the result I wanted. Now I'm waiting for a salon manager to talk to me to see if I have to PAY to get this corrected. If I'm going a second time to fix it, I'm going somewhere with better quality. The kicker is I'm getting engaged and taking photos soon and now I just wanna hide my hair! Never go To Ulta and get Jaunte... I should have gone else Update: Ulta has gotten back to me but will not be correcting the service free of charge. They claimed they would take off 20% at most. That's absurd in my opinion. I was loyal to Ulta salon for almost a full year now. Sorry to say this, but I will not be coming back To Ulta for salon services.

    Before picture of my hair

    I had my hair done on my birthday at Ulta Salon because my original hair stylist had to cancel last minute. it was great to get in the salon on only a few hours notice but I wasn't super happy about the experience. I've also gotten my hair cut at Ulta a few times & have never had a bad experience. I have the left side of my head shaved, for reference. I showed a photo of a braided updo with the braid of the left side of the head. I said to the stylist, I was thinking about something like this- boho, hippy, birthday inspo. She said in a snarky tone "you don't have any hair on the left side, so i cant braid that side of your head." I'm aware that I have my head shaved and I said okay, I know that, this is just the inspo picture. After I told her it was my birthday, she lightened up a bit. She also kept calling me cute which felt kinda as if she was talking to me like I'm a child. Also, when I said I'm turning 25, she said she was old enough to be my mother and also laughing about it with other women in the salon, saying their kids are older than me. Maybe it was in good fun but I felt kinda like I was being laughed it. Also, my hair did look nice but it felt rushed a bit and my hair was kinda frizzy/messy after like she was in a rush. It was great for short notice but I paid 100 dollars and felt the work didn't reflect that. I usually love ulta salon but this trip was not the best. I will keep coming back for haircuts though but may be hesitant about getting my hair styled here again. Also, photos were taken right after I walked out of the salon.

    I have been to many Ulta's and this one has the best staff I have ever encountered. They are amazing. They have helped me so many times whether it was finding the right tanning solutions, face creams, etc/ They don't try to upsell me or have me by the most expensive stuff which is typical for most businesses. They actually try to help me find the RIGHT one, and care about budget. They really have impressed me. Before my college graduation, I raced in here to get eyelashes at the last minute and didn't even know how to apply them. One of the people working helped me pick out ones that fit the look I was going for, showed me where to cut them, and how to apply them. I literally couldn't have done it without them, and they made my photos look phenomenal. This is just one example of the many positive experiences I have had here. They always make time and are willing to help. I am so glad to have them near me. Thanks Ryan and everyone who's helped me here, I love you all!

    Long line ):

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    2 months ago

    Delaney is amazing!!! Love her. She took care of my hair very well and I dropped my hair stylist for her!

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    5 months ago

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    5 months ago

    Ulta is the best! Shannon assisted me and recommended a few products that I love! She was so helpful and friendly. It's a great store.

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    11 months ago

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    1 year ago

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    10 months ago

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    3 years ago

    I have noticed such a big improvement in the service here over the past several months!

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    7 years ago

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    2 years ago

    The service is very good and the employees are always willing to help. It feels like they enjoy working there.

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    Page 1 of 2

    Ask the Community - Ulta Beauty

    Review Highlights - Ulta Beauty

    At checkout, the cashier, Jenna, helped me apply four an Ulta card and apply my extra points.

    Mentioned in 2 reviews

    Read more highlights

    Robertson Cosmetic Center - Waiting area displays pretty

    Robertson Cosmetic Center

    4.4(30 reviews)
    2.6 mi

    Outstanding professional nursing staff- knowledgeable and caring. Dr. Robertson is not only an…read moreexpert skilled practitioner but is also kind and thoughtful. I can't say enough about this great experience.

    Providing an honest review of my experience:…read more I came to this office for a second opinion and had some texture concerns around my mouth. During my consultation, Dr. Robertson recommended that I meet with Jessie to discuss laser treatment options. Jessie recommended erbium laser resurfacing around my mouth. I was told to expect approximately 2-3 weeks of downtime and that any pinkness could last up to six months but would be easy to cover with makeup. I was also shown before-and-after photos that appeared to show very positive outcomes. My personal experience was very different from what I expected. I experienced approximately 12 weeks of downtime, and my skin felt extremely tight, almost "shrink-wrapped." My smile and facial animation also felt altered. When I shared these concerns with Dr. Robertson, I was told that this was consistent with laser resurfacing. For me, these sensations persisted for around 10 months. At nearly 11 months post-procedure, I still feel my skin texture looks unusually smooth and shiny, and some pre-existing texture or scars appear more noticeable or different than before. At my three-month follow-up appointment, when I expressed concern about these changes, I was told that little could be done for a year or more because additional treatments could trigger inflammation. I believe this possibility should have been discussed more clearly before treatment, because I would not have moved forward had I fully understood the potential recovery timeline and limitations afterward. Before proceeding with erbium, I specifically asked whether Halo laser might be a better option. Jessie told me that it would take "10 Halo treatments to achieve the results of erbium." Another aspect that was not fully explained to me was how noticeable the contrast between treated and untreated skin could appear during healing. In my experience, blending remained obvious for many months. My overall feeling is that I was not fully informed about the extent of recovery, the appearance changes during healing, or the emotional impact of the process. As a result, the experience was very difficult for me and affected my trust moving forward. I would also encourage anyone considering this treatment to keep in mind that before-and-after photos shown in consultations are often taken in highly controlled lighting conditions that may minimize how texture and reflectivity appear. In everyday lighting, I personally felt that redness, shininess, and texture changes were much more noticeable. Prepare to be uncomfortable with what you see for 6-10 months. The mouth area takes longer to heal because skin is thinner and in constant motion, plus it is the focal point of your face, so any change is more noticeable. In my opinion, this procedure should not be considered a minor recovery treatment. Prospective patients should be prepared for the possibility of significant downtime, prolonged healing, and emotional stress related to appearance changes during recovery. I do not feel those aspects were adequately explained to me during my consultation. I genuinely wish I had understood these possibilities beforehand, because I would have made a different decision. I am sharing my experience so that others considering erbium laser resurfacing can make a more informed decision. The second picture is before the others are after.They feel this is a good outcome. I do not feel the same way.

    Photos
    Robertson Cosmetic Center - 11 mo post erbium

    11 mo post erbium

    Robertson Cosmetic Center - 11 mo post erbium

    11 mo post erbium

    Robertson Cosmetic Center - Dr. Kevin Robertson

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    Dr. Kevin Robertson

    Parfitt Facial Cosmetic Surgery Center - Double Board Certified Facial Plastic Surgeon _Dr. Richard Parfitt

    Parfitt Facial Cosmetic Surgery Center

    4.0(4 reviews)
    3.1 mi
    $

    I've had a facelift before, so I know the difference. With Dr. Parfitt, the results are better both…read moreaesthetically and functionally. The procedure was performed using conscious sedation rather than general anesthesia, which I felt was a safer approach. At three weeks post-op, I had more facial sensation than I did years after my first facelift. Dr. Parfitt performed my facelift, neck lift, and forehead lowering with scalp advancement. Scar revision from my prior facelift and correction of my earlobes were included as part of the facelift. The scars healed extremely well with his soft-tissue technique, including removal of visible scarring along the back hairline. His approach reflects a strong focus on safety, risk reduction, and long-term function--not just appearance. The clinic is beautiful, well organized, and efficiently run. Dr. Parfitt has a calm, steady manner and excellent aesthetic judgment. He was clear and realistic about what results to expect, and his recommendations were conservative and natural. I look refreshed, not "done." Recovery was smooth. He provided clear post-op instructions and supplement recommendations to help reduce swelling, which I believe helped. After surgery, he gave me his personal cell number and responded promptly to texts, even on weekends. For the level of care, craftsmanship, and results, his pricing is very fair. Highly recommend. Clara

    I had an upper and lower bleph done here a few years ago. I love the staff and the recovery room…read moresetup. I was interested in having some skin tightening done under my eyes and had a consult scheduled yesterday. I took off work and arrived for my 2:30 appointment. At 3:10 I had not been seen yet. Twice I was told he was "just finishing up and would be in shortly." I had somewhere to be at 3:30 so I informed the office manager I was leaving. Her words were "he's just finishing up with discharging someone," zero apology. She sat there and said nothing when I said I was leaving and I was not pleased I had taken off work. I still have not heard from them to follow up and am assuming I won't. To act like my time isn't valuable is inexcusable. This comes less than a month after I referred my sister to have $20k in procedures done, and they knew that. I will never return.

    Photos
    Parfitt Facial Cosmetic Surgery Center - Parfitt Facial Plastic Surgery Madison WI

    Parfitt Facial Plastic Surgery Madison WI

    Parfitt Facial Cosmetic Surgery Center - Ear Surgery Madison WI

    Ear Surgery Madison WI

    Parfitt Facial Cosmetic Surgery Center - Rhinoplasty Madison WI

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    Rhinoplasty Madison WI

    Ulta Beauty - cosmetics - Updated May 2026

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