Anabel is the best! I have very curly hair, and she does a phenomenal job. She takes the time needed to make my hair perfect. Her talent speaks for itself. There are very few Ulta stylists I use, and I have been to several. Highly recommend. read more

I booked a haircut for my daughter with Estefany and she was absolutely amazing!! My daughter who's typically very shy around strangers was extremely relaxed and talkative around her. She told me multiple times how kind she was to her while washing her hair. She listened and asked a lot of questions in regards to the haircut my daughter wanted. She went above and beyond our expectations. I'm so happy I found this gem. Her personality is very calming and kind. We will always book with her moving forward. read more

I do NOT recommend getting a haircut from Sella B. at the Grossmont La Mesa Ulta Beauty salon. I came in asking for simple long layers, and I left with horribly choppy layers that will now take the rest of the year to grow out. I got this haircut on March 16th, and I'm a bridesmaid in a wedding on May 16th -- my hair still looks awful. Honestly, I had a bad feeling from the beginning of the appointment. While washing my hair, Sella stared at my face and randomly asked, "Do you wax or thread your eyebrows?" I already knew my eyebrows needed shaping and had an appointment scheduled elsewhere later that week because I was attending a bachelorette trip. It felt unnecessary and rude. She also asked what shampoo and conditioner I use. I told her Bumble & Bumble and Redken All Soft. She immediately responded with, "Do NOT use Redken All Soft." Then, at the very end of the appointment, she reminded me again: "Remember, no more Redken All Soft." Like... lady, I've been using Redken for 10 years at this point. I think I'll continue using whatever shampoo I want, thanks. I literally did not ask for your opinion. I also repeatedly explained that I part my hair on the side and that I previously had a bad haircut that ended up lopsided because stylists ignored my side part. She laughed and said she had been doing hair since she was a teenager and "wasn't going to make it lopsided." Unfortunately, that confidence did not match the result. During the haircut, I could literally feel that something was going wrong. She kept cutting more and more layers, and I started getting nervous. I again mentioned my side part multiple times, but it felt like I was completely ignored. To be fair, I will say this: if you go to this salon, be EXTREMELY specific about what you want and bring photos. I came in with my hair up in a messy bun and simply said "long layers," which clearly was not enough guidance for this stylist. At the end of the appointment, I was visibly unhappy. I actually took the comb from her myself and parted my hair the way I normally wear it. Her response was, "You like your hair flat like that?" Then, after I had already told her multiple times that I wear a side part, she suggested that I should just part my hair in the middle instead. Like... what? I obviously part my hair on the side because that's how I LIKE my hair. Who even says that to a client after giving them a bad haircut? Meanwhile, she had already started cleaning up her station while I was trying to fix my own hair in the mirror. We were also the only people in the salon at the time -- no other stylists, no manager around. I still paid and tipped before leaving. Later, I filed a complaint with Ulta and spoke to the salon manager. The manager was kind and asked me to come back so she could try to fix it. Realistically, the only way to "fix" this haircut would be to add back the hair that was cut off, but she did try her best to blend the choppy layers. I appreciated her kindness, and she even comforted me while I cried in her chair. I also received a full refund. The manager handled the situation professionally. The next day, I actually went to a salon in Oceanside to get my hair balayaged/colored, and even that stylist agreed that the haircut looked bad. Honestly, everyone in my life who has seen my hair agrees that this haircut was poorly done. What makes this even more disappointing is that I usually go to the Mission Valley Ulta salon and have had good experiences there. I was excited to try the new Grossmont La Mesa location to save myself an extra 10-minute commute. Biggest mistake of 2026. Now I'm stuck growing out a terrible haircut for the rest of the year. Stay away from this place for haircuts, and do not book with Sella B. unless you are extremely specific, bring photos, and are prepared to advocate for yourself throughout the appointment. read more

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I booked a brow wax and tint service at this location with Sella B. Everyone was friendly and welcoming, but when it came to my appointment with Sella I would not recommend booking with her. Unfortunately she butchered my eyebrows that I had allowed a few months to grow out, she waxed my left eyebrow tail completely off so it was short straight and thick no shape. My right eyebrow she left the brow tail long she basically gave me a McDonalds eyebrow because she shaped it like one. I literally could not hold back and started to cry from the disappointment and the way she left my eyebrows, to top it off she still gave me my bill to pay at the front. And took no accountability and basically said my brows were like that. Which i can assure you they were never like that and never had any issues. I did not go through with the tint seeing how she had left my eyebrows. read more

Went to my stylist at another salon yesterday for honey and caramel highlights. Left with brassy orange streaks. This morning I went to ulta to buy Wella color cream to fix my orange mess. Reem helped me out then offered having Minerva apply toner. Minerva listened to me and examined my hair. Then mixed up her magic. I left feeling truly grateful. Minerva will be my go to stylist! She's amazing. My hair went from brassy orange to natural looking. I love this place. Everyone in the salon and store are always friendly and helpful. read more

i went to Ulta Salon in la mesa Meia did such a good job,she knows what's she's doing I did Keratin treatment, the environment was amazing. Their manager Reem she's such a kind person. She helps them. She's always there. If they need anything and I loved it there, I would recommend it. read more

Ulta Beauty - Cosmetics & Beauty Supply Near Me - La Mesa, California

Honestly you're better off going to the Ulta in Rancho. I had a tinsel appointment that was supposed to be 15 minutes. I didn't get seated until 20 minutes after my appointment time. The stylist was scrambling it just wasn't worth it in my experience. The cashier was on her phone until someone else prompted her to assist me with checkout. Also was asked immediately by the cashier "did you tip in the back or are you doing it here?" Customer service is lacking at this location. read more

I was profiled for stealing at this Ulta today around 8:20pm. Why??? Well the police told me it was because the employees at Ulta said 2 other women and I seemed suspicious for taking too long looking around the store and buying nothing afterwards. The only reason I didn't buy anything was because the staff this night only had one person behind the register checking out a line with several people waiting to check out. I decided not to wait, left the line, put my items back and left the store. I was then stopped by an officer as I was about to get into my car (I was parked in the handicapped parking spot because I am disabled) and was told that I needed to sit on the curb with two other women, as the store's staff marked the three of us as potential shoplifters. After spending luckily only 5 minutes outside the store getting questioned, having my purse searched, and getting my I.D. and picture taken by police-- the two other women and I were told we could go but warned that Ulta could trespass all of us if we showed up in their store again. I am beyond disappointed in the way this all was handled and will be making a complaint to corporate tomorrow morning, as this experience made me feel ultimately unsafe and unwelcomed in the establishment. On this night, the staff discriminated against me for my appearance as a young Black-Latino woman and did the same for the other two women, based off of looks. Ashamed to see how this staff has profiled me and other woman, setting us back over 65 years. read more

This review is for makeup application and hair appointments. Never again will I subject myself to such a horrible experience. After paying for full glam and full hair services including styling, your makeup artist starts applying foundation before primer! I had to constantly remind her and it was disappointing. My hair was a disaster too. I just couldn't believe how they missed simple makeup steps and they claim to be professionals. Just no. Don't book your appointment here. It's expensive and for no good reason. Even the master artist didn't know what she was doing. read more

I recently came to get my hair done and it was great! The manager, Reem was very attentive to everything happening in the salon and would occasionally check up on me to make sure my experience was going well. My stylist, Anabel, was also super kind and you could tell my hair was done with a lot of care. read more

Thank you to Anabell and whole Ulta team! Got my hair done today as a birthday treat and all the ladies were so very kind to me and uplifted my spirits. Plus my hair looks great! read more

Went in to check the store during grand opening and use Ulta Salon for the very first time and I am so impressed with the service. My hair turned out well and the price was affordable for all the services that I have gotten. My hairstylist was Romelia and she took me in and took care of my hair. Did some treatment and now my hair is shiny and healthy! I will be going back for sure! Staff were friendly and helpful as well! read more

Ulta Beauty - New hair color! - Cosmetics & Beauty Supply Near Me - La Mesa, California

First time I booked an express keratin treatment with Anabel, it came out perfect. I came back to her for a haircut and blowout and I loved it. This is my third time booking with Anabel for another keratin treatment and it came out amazing. She takes her time and knows what she's doing! Glad I found a stylist that gets it right read more

Had a horrible experience at Ulta La Mesa. My mom and I booked to have our make up done by Meia D for family/my maternity pictures. When we arrived about 10 minutes before our appointment time there was a woman doing someone's make up, we stood there and stood there and she didn't acknowledge us one time. After she finished with her client my mom got her attention to let her know we were checking in to have our make up done, she then yelled across to the hair saloon area "Meia your appointment is here!" She told us to sit in the make up chairs and walked away. Then we waited another 5 minutes or so when another Ulta employee walked by with a headset on, we asked her about our appointment and she said she would go check for us. She came back and said Meia was finishing up a hair appointment and it would be another 15-20 minutes until she was done. We asked to cancel and all she said was "okay you want to cancel the appointment" and we said yes, and she "okay". No solution was offered and we would've kept sitting there if we hadn't asked 2 Ulta employees about our appointment. It was extremely unprofessional considering we had made appointment's for this. I was very upset because I'm a first time mom and I wanted my make up to look nice for my maternity pictures. read more

I had a great experience at Ulta thanks to Emaan! She was so kind, knowledgeable, and really took the time to help me find exactly what I needed. Amazing customer service, she made my visit so easy and enjoyable! read more

Amazing store! Everything was so clean and organized, which I really appreciated. The staff and management were absolutely wonderful. A young lady named Eman helped me find the perfect shade match and gave some of the best customer service I've experienced in a long time. Very knowledgeable, welcoming, and kind. When I went to check out, Kyrstin at the register was so sweet and engaging. She made me feel very welcomed and took the time to chat, which I always enjoy. It's not often you come across such kind and attentive employees these days. I also have to mention how spotless the store was truly one of the cleanest Ulta locations I've ever visited! I don't even live nearby, but I would happily make the drive just to shop at this location again. Overall, it was a wonderful experience and I will definitely be coming back. 10/10! read more

This review is for Reem and her salon associate who was very rude! I was getting my hair blown out and the lady who was doing my hair needed to touch up a few pieces that were straight and still frizzy I'm talking about baby hairs. And the salon associate next to her jumped in out loud and says "you need to charge for if you use the flat iron it's $34 extra" first of all my blow out was not straight and need it. She could have kindly walked up to her and let us know the professionally for the up charge. Let add she also yelled across call Reem reek gave Trini a kind of hard time. So Darn unprofessional and to top it off that salon associate had been gossiping! Never ever going back there isn't anything a manager can tell me to make it right! This place is about making money, had she explained it to me kindly I would pay it but nope that's not how you approach things! read more

i ran into a small encounter with my pickup order being cancelled, but emily was so helpful. she helped through checkout and to acquire the items. she's the best!! read more