Amazing place! Had permanent eyeliner done by Annette Gray. She is a master! I would not go…read moreanywhere else!

By far the best spa in Augusta! I absolutely love how tranquil and relaxing the space feels as soon…read moreas you enter. The staff were extremely welcoming and professional. They've clearly been trained by an amazing manager or owner who knows how to create memorable experiences. Y'all I was so relaxed during my treatment that I actually fell asleep. So embarrassing. lol. Rebekah and her staff are truly amazing and I recommend Rosewater to all of my friends and family!!

Christy is awesome!! I have had waxing services with her and she is fantastic. Professional,…read morefriendly, and does a great job. I highly recommend!

I went to Christy for eyelash extensions. I've had eyelash extensions before so I had expectations…read moregoing in and Christy surpassed my expectations!! The office is beautifully decorated and relaxing. I throughly enjoyed my 'lash nap' and Christy was professional, welcoming and accommodating. Her pricing is fair and her work is excellent. I'll be a returning customer. I highly recommend!

This review is strictly based on the massage I got…read more Previously I'd gotten all types of massages from hot stone to deep tissue, from reflexology to pre-natal. Liz was seriously the best massage I've gotten. Ever! Liz worked on getting to my tention points by not only working on the area but also working on it's counter point. If you have a sore area that hasn't felt 100% in a long time you need to go see Liz. She will change your life. It's therapeutic!

I was trying to find a place to get a massage after having been to a few not so good spots. Having…read morebeen referred here Beth worked me into her schedule short notice which I thanked her for. I felt a little intimidated by the atmosphere because it was so pleasant and welcoming. Upon entering I am greeted at the door by Beth, who has an awesome disposition. There was another person doing nails and she was just as vibrant. Beth gave an amazing massage, she spoke to me throughout the massage but was not overly chatty. Just enough to make me feel comfortable. Like I had been there 10 times before but knowing it was my first time I will definitely be back. I was not in a good way with my back issues. Beth focused on the problem areas and made it so that I could function in a normal capacity at least till I could get in to my pain doctor to further address the issue. Love how Beth and her counterpart made me feel welcome there from start to finish. I will definitely visit for more massages. Love those hands Beth!!

So my year is finally up. I signed up for my membership after my first appointment. I was taken to…read morea room to discuss my options. They were friendly but a little pushy on signing you up. Which I get it is a business after all. Anyway it's 39 dollars for your first massage. I usually tip 10 for an hour but I gave her 20 because it was an amazing massage and It was so cheap the first time around. Anyway I came back monthly and loved it every time. Other than one time I was taken to a room in the back near their lunch room I guess and it was so loud. I could hear them talking and the door open and close. Not so relaxing. So I started getting their facials too for an additional 39.99 I think. They use Murad products. I was glowing and so relaxed every time I left my appointment. They are flexible with their schedule. I usually got the last appointment during the weekdays(9pm). They close at 10pm which I loved. But what I hate is that it's only 50 minutes instead of a full hour on the table. And sometimes they had me waiting more than 5 minutes to come in. It doesn't take 10 minutes to get dressed and undressed. Get out of here. Anyway overall I was pleased with my year of monthly massages and facials. I loved everyone I encountered there. The front desk is always so nice. It's in a busy shopping center. Good parking. Nice waiting room for members. Flexible scheduling. Sometimes they have you waiting a little past your appointment which I didn't like too much, but they have to clean the rooms so I understood. They offer water and/or tea. Very clean. They use great products and have good hygienic protocol, which is a must for me. Heated blankets on tables which I loved. Nice soothing music playing. Great place to go for a decent price.

Booking is awful with their membership. Very unhelpful…read morefront staff. will not continue my membership, contacting corporate now

I came for the head spa to get a head massage and it did not disappoint! Pretty sure at one point I…read morefell asleep. Relaxing and my scalp and hair felt great after! I'd definitely go again. Parking: private lot, no issues Venue: clean, smelled nice, friendly staff Service: came to get the head/scalp massage

Luxury spa experience in a great part of town. This location is easy to get to with convenient…read moreparking right in back. I've gotten two massages by Nicole. She is absolutely amazing. She ask questions throughout the massage to ensure the experience is everything you need it to be. I love the scent of the oils she uses. The rooms are comfortable and cozy.

This salon has a nice atmosphere and is very clean. There are a lot of package choices and the…read morestaff is very knowledgeable and friendly. There are quite a few choices of bed size and level. They have a lot of lotion options from top names all the way to cheaper brands and a lot of times they run 20 -30% off specials. Their hours work with almost any schedule. I especially like how late they are open. The staff always asks me how my day is/was. They also have a business card promotion table. I admire that they allow other businesses to promote themselves in their store. Parking can be a bit of an issue because they share an already small parking lot with other businesses and during peak hours (about 4-7p m-f) it can get pretty crowded so there may be a wait on the bed you want. The staff has always told me how long the wait will be and offered a different bed with less of a wait time whenever I am in a rush.

If I ever return to PBT, it will be solely because of the incredible and diligent customer service…read moreI received from Brooklyn. After a rough experience trying to get my membership canceled in the ATL market, she answered all my questions and even called the other branch to try and assist me. Work with Brooklyn and you will be so so satisfied! Thank you!

Super nice and clean and the staff is professional. Easy parking. Great prices highly recommend.read more

This was my 3rd visit and wished it could have been longer. The cave experience was amazing! No…read morepictures because we couldn't take our cameras inside.

The folks at Evans Dermatology are awesome. I went in today to have a general skin check and…read moreeveryone from the front desk staff to Dr. Florentino were super friendly. Dr. Florentino took time with me to make sure I did not have any questions or other concerns while there. I highly recommend this office for anyone looking for a Dermatologist in the Augusta/Evans area.

Unable to get a person/nurse on the phone and after leaving several messages still no reply. Oi…read morewas in the office a few days ago and since Dr. Florentino was on vacation I saw a PA. Prescriptions not working, rash is spreading, no itch relief. No response when I need their help. Dr. Florentino is the best there is but the response attitude of the staff is unsatisfactory in my case. UPDATE: A nurse called me and I am scheduled for an emergency appt. tomorrow. Now, that's good.

If you're in Augusta, do yourself a solid and check this spa out…read more I treated myself and my son to a much needed massage for Thanksgiving week. This spa was highly recommended by local friends. My massage therapist Deanna was OFF THE HOOK! I asked for a DEEP TISSUE focus on back/neck/shoulders/arms and she expertly delivered. I was surprised to learn that she was a new CMT because of her mad skills and obvious passion for the work. My son had Ariel has his CMT and thoroughly enjoyed his session as well. I purchased a 90-min gift certificate for my son to enjoy after his finals. When I come to his graduation in the Spring, we will be back for more!!

I liked this spa a few years back, but lately not so much for different reasons but this is the…read morelatest. The "manager" who hangs out in the front checking guests in talks very loudly which doesn't add much to your tranquillity while waiting in the lobby. During the massage, there was banging going on on the floor above me. It sounded like someone was moving boxes and people walking. I can remember hearing noises multiple times while I was there in the past as well. This detracts from the peaceful calm you hope to enjoy during the massage.

I debated leaving this review as I have had great experience with previous massages and facials- my…read moremost recent being in May. I went this past weekend for a massage and facial and left a bit dissapointed. My massage was great, even though I think it's absurd to pay extra for aromatherapy when that literally sets the tone and vibe for a massage. The masseuse did a wonderful job addressing my problem areas. On to my facial- the esthetician, Raleigh, was friendly. I scheduled the dermaplane facial. She didn't assess my skin before the facial, didn't ask about problem areas, didn't even tell me what she planned to do for my face. I let her know that I was interested the Oxygen facial and wanted her input for what I was trying to achieve for my skin- brightening and even texture, but said I'll let her tell me what my skin needs. Her only response was "this is a dermaplane facial". And that was it. After it started I asked if there was a heated blanket on the bed as it was cold. She checked and said there wasn't. That's it. She continually used a lukewarm, thin rag on my face through out the session. Afterwards, as I was getting up to my robe back on, I noticed Ordinary skin products on the counter. Not sure if this was used on my face but this is a dissapointment that they utilize these cheap products on anyone given how expensive their services are. When I walked out of the room, she showed me to my locker, said thank you and that was all. Nothing telling me about my skin or services as others had done in this very place. Overall this service alone has deterred me from coming back as I can get better services, better product elsewhere. It felt rushed and almost like she was there to do her job only, not to offer the customer experience one expects when coming to the Retreat.

I booked a massage & a facial. The massage therapist checked in often on the pressure, comfort and…read moreareas that needed attention. Facial was excellent, my skin is glowing and soft. The spa area was relaxing, warm & private.