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    Ulta Beauty

    2.4 (43 reviews)
    Open 10:00 am - 8:00 pm
    Updated 3 weeks ago

    Services - Ulta Beauty

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    I am usually never the type to complain or post bad reviews, but I am genuinely upset about my service at Ulta. I have been going through a journey to get my hair back to normal after over processing a toner. I went to HBI to get it fixed and it looked great the first time, but the second time, my hair was visibly orange. I decided to try Ulta after waiting 6 weeks especially because I knew the prices would be better. Worst mistake. He left the toner on my hair for 20 minutes and it is almost black at the ends and light brown on top. I said something about it and he told me all about hair porosity and how mine was messed up. Offering no real way to help. I go to the front to pay for my $67 gloss (no cut and basic blow dry) visibly upset. The manager offers to take $7 off of my ticket after he ruined my hair. After I've spent $400+ just to get it fixed and ALL I wanted was a basic gloss. I am mostly upset because I paid this person to make my life easier and make me feel good about the way my hair looks. Neither were not accomplished. Do NOT recommend.

    2011 Prom. Hair was done at Ulta and I looked amazing!

    Excellent experience for me at Ulta! Back in 2011 I got my hair done here for Prom and my hair looked amazing. I just got married on April 28th 2018 and Ulta did my bridal party's hair and makeup. Everyone looked AMAZING! The staff was super friendly and my entire experience was great and it made my wedding day spectacular. I then went back on may 16th to get my hair dyed and cut by Kyle and she was amazing. Very nice and very attentive as to what I wanted but what would also work for my hair. I highly recommend Ulta and everyone on the staff is very talented and nice. I have never had a bad experience and I will now make this Ulta my go to hair salon.

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    3 months ago

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    11 months ago

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    2 years ago

    Not very nice employees. They talked to each other over being friendly to customers. Wasn't impressed with the store or employees.

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    3 years ago

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    Page 1 of 2

    Ask the Community - Ulta Beauty

    Review Highlights - Ulta Beauty

    For years now, Vegas, Rachel, Chris and Erica have done my hair.

    Mentioned in 4 reviews

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    Roots Hair & Beauty - Store Front

    Roots Hair & Beauty

    3.9(8 reviews)
    3.8 mi

    I picked out the product I wanted. Guy went in back to get it. Showed me that it was same color. I…read moredid not touch it. Paid almost $300. Got home and realized it was totally different from the one I picked out. It was stiff and wiry, unlike the showroom model, which was soft and smooth. Then he wouldn't take it back, let me exchange or anything. I won't be back!

    This Oasis is not your average beauty supply that's usually owned by people of Asian dissent. You…read moreare not followed around like you're going to steal anything and you are welcome as soon as you enter. In the midst of very few quality beauty supply stores in the area, this store provides selection and variety for all your hair needs. There is very special emphasis for those with kinky, curly, and coily hair. They have everything from make up to hear appliances to your usual shampoos and conditioners. They also have extensions, wigs and a majority of your hair care needs. The store is excessively clean and organized. All the prices are clear and upfront and very easy to see and there's always someone willing and able to help you.I am extremely impressed with their customer service and labeling and brand management because you can clearly and easily go to the section you mean get what she needs and continue your day. There's no hunting around for hours trying to find something without help. I totally recommend this place and I will be back again and again. This is it my first visit here and it won't be my last.

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    Ulta Beauty - cosmetics - Updated May 2026

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