I go to Dr. Talbot in the ocean County Mall in the LensCrafters store every year. His exam is very…read morethorough and he explains everything in layman's terms. I then, if necessary, get my glasses filled at LensCrafters and I have never had an issue. I highly recommend both Dr. Talbot and LensCrafters.

Dr was fine, exam was fine but they tried to scam me with the cost. I was told the cost for a…read morecomplete eye exam was $114 which I was fine with and happily paid. They then asked if I wanted to submit the charge to Medicare, I agreed. Medicare did not cover this service, which Im sure they knew Medicare wouldn't, then they sent me a bill for $160. When I asked why they said because Medicare did not pay, I explained that I was quoted $114 and paid that amount. They then said that if they didn't submit the charge to Medicare I would only have had to pay the quoted price, but because they submitted it and Medicare refused, I was now responsible for an additional $160. It makes absolutely no sense, I refused to pay but they keep sending me a bill every month.

I had been looking into LASIK for years, but since having to wear hearing aids this year I really…read morewanted to move forward as my classes kept bumping into the microphone on them, I no longer felt confident with my glasses, and most of all they kept giving me migraines because no pair I ever picked fit right. I went online and started researching places by me. That's when I found here and read about Dr. VonRomer and his PRK treatment. A way less invasive and way less down time treatment. The office staff is the sweetest, the facility is outright gorgeous both the regular facility and the PRK suites. I went in for a free consult, was told I was a candidate, went in for a pre-op appointment with testing and was told I was good to go. Came in on a Friday, it took less than 20 minutes (honestly them prepping my eyes and reading the paperwork took longer!) and I went home same day. Came back on Tuesday and I was about 90-95% healed. His bedside manner is such a delight and he makes you feel completely at ease. I highly recommend him and the company!

I recently visited Invision Eye Care for what I believed would be a simple eyeglass exam, only to…read morewalk away feeling confused, frustrated, and completely disrespected by both the front-desk staff and the office manager. What happened: After eight months of recovering from retinal detachment surgery, my prescription had changed twice. I finally secured new insurance that would cover my eye exams--but it doesn't kick in until May 1st. I scheduled an appointment specifically for an eyeglass exam only and made it clear at check-in that I could not afford the (separate) contact lens exam until after May 1st. Unbeknownst to me, the doctor proceeded to perform both the eyeglass and contact-lens exams. I thought she was merely "tweaking" my existing contact prescription, so I didn't question it. The next day, I received a call from Susan ( who said she was the office manager ) at Invision telling me I owed $85 for the contact exam I had explicitly asked not to have. When I explained that I had not authorized or even realized a second exam was done, she brusquely replied, "Why didn't you stop the doctor?" and insisted I return the trial contacts. I then spoke with Niessa, the office manager, hoping for some understanding or compromise. Instead, she was condescending and rude--telling me it was entirely my fault for allowing the exam and that I must pay both charges. Why this matters: Lack of clear communication. I explicitly declined the contact-lens exam, yet no one bothered to confirm with me when the doctor performed it. Unprofessional customer service. Both Susan and Niessa refused to listen or offer any courtesy goodwill. Rather than resolving a genuine misunderstanding, they treated me like I was the problem. Lost trust (and a patient). Over an $85 fee, Invision Eye Care has now lost my future business--along with the cataract appointment I had already scheduled at that office. Bottom line: I understand policies exist, but a little empathy and clear communication go a long way. I left feeling like I wasn't respected as a patient or even a customer. Until Invision trains their staff to listen first and assume good faith, I cannot, in good conscience, recommend them.

Dr. Shon is an outstanding eye doctor. From the moment I arrived, I felt welcomed and well cared…read morefor. He is professional, attentive, and truly takes the time to listen and explain everything clearly. The entire staff is wonderful -- kind, patient, and very organized. The office has a calm and positive atmosphere, which made my visit even better. I am extremely grateful for the care I received and highly recommend Dr. Shon and his team to anyone looking for excellent eye care. Five stars without hesitation

Dr. Kaufman in Sea Girt is outstanding. From the moment I walked in, the staff welcomed me warmly…read moreand truly treated me like family--not a number. Dr. Kaufman listened carefully, explained everything in plain English, and never rushed. The visit was efficient, thoughtful, and reassuring. I left with a clear plan and total confidence in my eye care. Highly recommend!

From the warm welcome you receive from the front office staff to the kindness of the assistants…read moreand, especially Dr. Shelli, everyone is very kind and always willing to help you get the very best care. Thank you, Ravine Eye Care!

I have been going to Ravine Eye Center for many years. Dr. Ravine has always been on target with…read moremy eye care and recommendations for doctors I needed to see for a couple of conditions. Her staff is always friendly and welcoming! There are new young staff members there now and each seems quite competent!

I am such an anxious person that even going to appointments can be such a challenge, but the staff…read moreat Keelan Eyecare always makes me feel relaxed and welcome. I drive from Tom's River to go here to make sure I'm getting good, honest care. My experience, especially with Ray, was super positive. He was extremely welcoming and talkative (in a good way!) and very customer oriented. He helped me pick through different frames and gave me his honest opinions on them, which I really appreciate! He explained all the charges and did not pressure me into any additional up charges. Thank you again everyone!

My family and I have been patients of Keelan Eye Care for over 10 years and they have always been…read morewonderful. The staff is friendly and helpful. Dr. Martha and Dr. Patrick Keelan are always willing to answer any questions we may have and although we live an hour away, we will continue to go see them for many more years to come

5 STARS FOR EXCELLENT CUSTOMER SERVICE!!!!! As a business owner myself, I understand the importance…read moreof being able to provide outstanding customer care. This place is wonderful. They saw me as a walk in - the doctor even texted me! There is ample parking in the parking lot (unlike other eye places in Jackson) and the hours are beyond convenient. Thanks so much for your outstanding customer service!!!

Dr. Raghu has been our family's eye doctor for a dozen years. We appreciate how he is so thorough…read morein screening for early signs of eye disease and how he tracks changes in a patient's vision over time. He seems to have the latest, greatest equipment and a thorough knowledge of new treatment options. The Eye Center's selection of frames is outstanding and covers a range of prices, so we can find something nice that fits our budget. The support staff is very courteous. Great experience every time we go to the Eye Center at Jackson.

Quality and thorough personal care. Friendly office staff. Short wait times! Parking in back.read more

I have been using shore family eye care for a number of years ,,,and I had the pleasure the other…read moreday of meeting Dr Ross for the first time ,,because I had an eye infection .and I just want to say he is such a DELIGHT.... He was fun. He was friendly. He was interesting. It was a wonderful experience. I love you guys.

I got my first pair of glasses here and did not realize that metal frames would not work well for…read moreme (especially the little nose thingies). They kindly swapped the lenses into new frames for me with no additional charge.

Wonderful staff, excellent selections and they were helpful in mailing my glasses and contacts to…read moreme - I'd relocated to another State outside of NJ