I recommend this business 100%. The entire staff is very friendly and the owner is a kind man. I have bought 4 times from them. I have Nike glasses-that I had them use my frames and put bifocals in twice. I also bought Oakley's and they are polarized, twice. As my eyes have gotten worse, they were there for me every time!! I love the work that they have done for me. UPDATED FROM 2 days ago I posted this.... I needed something done yesterday and they welcomed me in and helped with what I that was a huge deal and the manager fixed my problem, and she was glad to fix my problem. I went back and thanked them, both with a few cookies that my caregiver made that morning.!!! read more

Ukiah optical is a great competitor to online optical companies. They do a great job on price which is a plus. They run great specials and have an amazing selection, plus they can special order. The service is great as it's a human instead of typing on a keyboard. This is a throwback to the old community store, give them a shot to earn your business, you won't be sorry. read more

Ukiah Optical - Eyewear & Opticians Near Me - Ukiah, California

See all

We have been going to Ukiah Optical for years! The service is fantastic! The selection is also fantastic. These people really care about their customers. And I feel like they really care about our community. Great people! Great experience read more

This is the place to go if you want glasses without the usual BS you find everywhere else. They put lenses in frames that I found on my own (without the usual complaints) and fitted my old lenses to "cost effective" emergency glasses so I would have something when the real glasses failed (which they probably never will do) they work with VSP to help you extract the maximum you can get from these thieves. Frank (Frankie) was a pleasure to deal with, great glasses, knowledge and humor all in one visit. Yelp is trying to get me to add more. Seriously I checked out Ukiah reviews and was impressed before I set foot in the shop. This is my kind of place for glasses. There is so much rip off and BS in this industry, it is great to have a specialist on your side, especially in our podunk rural area. read more

Ukiah optical went above and beyond in helping me fix my sunglasses. Highly recommend them over any other place in town

I love Ukiah Optical. I have been so happy with their professionalism and helpfulness. They go the extra mile to help . I have a high powered prescription for my lenses.. They help me get the most beautiful frames. Frank ordered various frames so I could choose the right ones for me. I have a very small face for an adult and I need small frames so my lenses will not be so heavy. I am 71 , they are very kind to older people as well They have the best variety of frames I have ever experienced. I have been wearing glasses since I was 2 years old. Everyone who works the is awesome!!!!! read more

This company is absolutely AMAZING!! We received the most generous, kindest and quickest service ever. My daughter was very ill and she was confined to home for two weeks. She couldn't do anything except read books and watch television. Her glasses broke at the same time she was diagnosed and she was miserable. On top of feeling so rotten, she couldn't see the tv or read books, she couldn't see anything that was 12" or more away from her face. I was desperate to find somewhere to fix her glasses. After calling at least a dozen places, I tried Ukiah Optical. They said the could try to fix them with a temporary frame. We took the eyeglasses in about an hour before closing. When we returned with five minutes to spare before they closed for the New Year's holiday, they gave us the most beautiful pair of glasses ever. Beautiful pink metal frames, a case, spray and cleaning cloth. They charged $140, which was MUCH LESS than other places we called and oh SO worth the price. They even fixed my other daughters glasses for free while we paid for the repaired pair. This is the kind of business we love and need in our town. My daughter is back to good health- but the two weeks she was confined to bed at home, she was able to keep herself busy reading and watching tv- and that made the time bearable for the whole family. I am so grateful to Ukiah Optical!! Excellent service, kind and attentive employees. It may not seem like a big deal to most people, but to this momma, it was a very big deal and they made every difference in making an uncomfortable, difficult and sad time all that much better when my daughter was in need. We highly recommend Ukiah Optical!! We are also making this our permanent place for getting our family's glasses from now on. Great customer service deserves to be noted and this is a shining brightly, five star business!!! read more

I am very happy with the glasses! They had my new glasses ready within 3 days and I could see so much better! I have a difficult prescription with progressive lens and the last 2 years I have been struggling to see with 2 different pairs from Costco. I was beginning to think my eyesight was hopeless. Very thankful to Ukiah optical and Dr Myers. read more

So when I first moved to 707 area I noticed UKIAH OPTICAL had a lot of good brands to choose from because I like the bougie brands but they have a weird thing where they sometimes rent out their place to other people so you never know who you're gonna get and get help with, so I had this guy from Miami help me out, to get me new lenses and they charged me $400 just for new lenses and I found out that they only are supposed to charge $80 for new lens replacements so it turns out he POCKETED MY CASH and when I went back to ask about it, He was GONE and I was like, where is that guy? and it turns out that he moved back to Miami area and that they had no record of him working there because they rent out the place to other people to work there and I was so confuse, because that made no fucking sense to me. I never got my money back or an apology for the confusion and it was just a very upsetting experience because I knew that I have been scammed. DONT WASTE YOUR TIME OR MONEY read more

They are amazing. I went in for new frames and they greeted me as soon as I walked through door, went above and beyond in their services and the frames are great and solid for what you pay. I will recommend them to anyone with optical needs. Keep up the great work! read more

Everyone at Ukiah Optical is super knowledgeable and friendly. The customer service was of the best I have ever received. In my 52 years of life, I have never needed glasses, up until now. The team took the time to guide me through the process with ease and helped me find a frame I felt confident in. Trina and Mariana really knew what they were talking about. Would definitely recommend if you are in need of a pair of glasses. read more

Amazing, will go out of their way to help. Got my glasses fixed right away and didn't even charge me. Thank you Ukiah optical!

My second review of this company stated that I was provided the wrong material for my lens. I received a call from their store offering a letter from their lab that my lenses are actually glass (that I requested) and not plastic.. So I will have them checked by a third party for confirmation that they are plastic . When I get that confirmation I will post the results here (either showing I am right or wrong). I apologize to Ukiah Optical. Even though they feel, look and weight like plastic, they are in fact glass. read more

I recently went to this store after many years of service with the previous owners. I bought lenses only to recycle a pair of frames that I had previously used. My total bill was $397. When I picked up my glasses, I asked about the 10% discount I had always received from the previous owners due to lack of vision insurance. The salesperson looked through my file and said, "yes, you have been receiving a 10% discount. We don't do that." I went to pay for my glasses and was handed them without a case. I asked, " Don't I receive a case?" To which the salesperson said: "Oh, would you like a case?" She then proceeded to rifle through a drawer and handed me a case after affixing a Wink sticker in the case. After many years and several pairs of glasses, friendly service and customer help from the previous owners, I will NOT return to this store. read more

Love this place, they always fix my glasses. Great customer service, the gentlemen in here is very knowledgeable. Good selection too! Even for the little ones. read more

My husband and I walked in to see if we could order or possibly fix our sons damaged eyeglass frame, and to our surprise we walked out with a brand new pair of eyeglasses in less than 15 min and for a very affordable price! Frank, was amazing from the moment we walked in he made us feel welcome, he is also very knowledgeable with insurances which made the process so much esier to really understand! Along with the new pair of glasses our son got a new case, cloth and cleaning spray, all for the cost of nothing. Thank you Frank for serving us an our community. If you need any eyewear this is the place to go! read more

It is true you replaced my glasses with new ones. However, in the end the product you supplied to me was less than satisfactory. I have since went to a new company and had to purchase new frames that actually worked for me. The Oakley frames you let me keep (even though I offered to return them to you) failed to keep their shape and never fit after the initial fitting. As I stated in the past, you have good people with good customer service. Your products (in my case anyways) were not. That is why I have cut all ties with your company and moved on to a shop that is better suited for me. I wish you luck in the future and would appreciate it if it now left at this. read more

If I could give no stars it would not be low enough. First, they do not take VSP! Was told it would take a week at the most for a very simple order. After waiting twice as long and about to cancel my order, the glasses came in. Then it turns out the lenses were only done with half the prescription, and was not done following the written script they had on-file. When asked for a refund, the crazy person (some lady) threaten to call the police and told me to get the f*** out of the store. I ask to talk with the manager, she said, "I'm the manager!" I leave, she calls me a few minutes (after threatening to call the police on me) to work things out! Will never go there again. read more

Very good customer service. They went above and beyond for my daughter to receive her glasses quickly and insure she could see again. He helped me pick out a frame for her and she loved them. Thank you so much Ukiah Optical!! read more

Highly recommend this place, new owner. There is a variety of where to choose glasses from. Check them out!

Excellent service. So many new choices. Personal and friendly. Got my glasses so fast it was amazing. Under new management, my new place to for glasses. Thank you. read more