Found a great optometrist right here in Cloverdale! Very helpful with all my questions- I ordered…read morenew glasses and they arrived within a week, was here last week to pick them up and get fitted for new contacts! Great selection on glasses and a lot that my insurance covers. Friendly staff and it does get busy in the afternoons, but morning appointments are the way to go I have seen! I look forward to many visits here!

This is an update to my original review. Do NOT go to this optometrist. I cannot imagine that there…read moreare many worse optometrists, but I'll let you be the judge by detailing it all in my first scathing review ever. Firstly, he got a new receptionist who never returns calls, so good luck getting anything taken care of in a timely manner. Or at all. I called on October 2nd to order new contacts. She informed me that she would call me back the next day "no matter what" because apparently she needed Dr. Hoyer to make the order. Spoiler alert! She never called me. So on October 23, I called back again and left a voicemail. No one returned my call. So on October 30 I physically went IN to the office. Keep in mind I have no need for an exam or anything, so I should be able to easily make the simple order for contacts over the phone, right? WRONG! She informs me again that she will be "calling me tomorrow no matter what." Welp, today is "tomorrow," and guess what? No call! Additionally, Dr. Hoyer is constantly out of the office on days when they are supposed to be open. I don't know WHY exactly he is open because every time I need something done, they tell me that they need him to get it done! When he IS in the office, he is very scatterbrained. His filing systems are extremely outdated along with the rest of his office. I'll tell you my first impression from April below. The first time I sat for an exam, I came in to get a new prescription, get new contacts and lenses for my glasses, and get a diagnosis and solution for some eye irritation I'd been experiencing. In that appointment, he only got a rough prescription and didn't tell me what it was. He forgot about the steroid he was going to prescribe me for my eye issue. He forgot about the glasses. He asked me to send him a picture of my old contacts boxes. I thought it was for further discussion, but what I didn't realize was we were actually ordering them (without the NEW prescription!). I thought he just wanted the same brand and type. I got a call a few days later saying my contacts were in, and I was super confused. I had to come back later for a precise prescription. He did fit me in without an appt because one of his appts canceled, so that was nice. We got the new precise prescription (finally) and ordered the glasses. I went to pick them up on Thursday, when they're open later, till 5:30. They had left and closed early! The next day, they were open only from 9am to 12pm, but he wasn't in the office (he's the only optometrist in the practice so WhyAreYouOpeeeen??!!). I was able to pick up my glasses, but when I called back an hour later because I wasn't satisfied with them, I was unable to get my needs taken care of. He failed to tell me about all the options for the lenses like materials and anti-scratch and anti-reflective coatings which came standard with my last optometrist, so I couldn't make an informed purchase. I even asked about other options because I told him I knew my lenses weren't the standard and he was dismissive and told me it was unnecessary and just told me about one better quality option. Well, I didn't know any better, so I said okay yeah it must be that one. It wasn't. I had to send them back to get the anti-scratch and anti-reflective coating on it which could have been completely avoided by just giving me all the information in the first place. Oh! He also uses the same contact lens case if for all patients if you take them out during the appointment. Gross! He says it's "debatable" whether that's risky or not. O_o DEBATABLE? Uhhh, so can we play it safe? with my EYES?! The ONLY plus side is that he is very budget friendly, but you know how the saying goes. You get what you pay for. I do get contacts and glasses for the same cost as Costco, which is the cheapest I've found. So, have ZERO confidence with this guy. I still don't know that my prescription is precise. I would rather drive 3 hours to Roseville for an appt with my last optometrist (shoutout to Dr. Swanson!), knowing that I have to pay a lot more and travel a lot farther to have that confidence in my care.

Had a contact lens emergency while visiting Sonoma over the holidays and the folks at Lyons…read moreoptometry were BEYOND kind, helpful, and accommodating - they went above and beyond and saved our vacation!! Cannot recommend Lyons optometry (especially their front desk staff) enough. It's also a lovely office- clean, bright, and well appointed. Was extremely happy with my experience here.

I recently I went in to have an eye exam and purchase glasses. Staff was very helpful with picking…read moreout frames and I was told I would get glasses in 2 to 2 and 1/2 Weeks. No problem. After 3 and 1/2 weeks I received a phone call to say the lab said they might be here middle of the week, making it 4 weeks. When I asked why I was told 'I don't know'. It seems Lyon's optometry could be more attentive following up on their glass orders with the laboratory. A 4 week wait is excessive, and I would expect them to follow up on late orders. I understand they are planning to roll out a concierge type service soon.

Very welcoming, knowledgeable! Sara and the doctor are just great! They make the experience fun and…read moreinformative. Highly recommend!

I went to Healdsburg Optometry to buy sunglasses. I entered the boutique and the woman working…read morebehind the register desk never once stood up to help me. The place was empty. Nobody was there. I brought in two pairs of sunglasses to see if she could repair them. She looked at each for less than ten seconds and told me they were both irreparable. I looked at the Maui Jim glasses and was desperate for a pair. Out of necessity I bought a pair of Maui Jim glasses there. Afterwards I drove to Santa Rosa to the Sunglass Hut where the two women could have not been more helpful. Not only did they repair my Ray-bans, but they found a jeweler who could repair my other pair of glasses. I regretted buying the glasses from the unfriendly and unhelpful woman at Healdsburg Optometry, and wish I would have bought the glasses at the Sunglass Hut where the price was $30.00 cheaper.

OK. A couple of years ago I ordered new Rx bifocal transition glasses through the only eye doctor…read morein town. The cost was $400- I put $200 down, and was going to pay the balance later. Well, TONS of LIFE and SH*T has happened since then, and I actually forgot about them. Now I have the extra $$$ to pay them off, but I am out of luck. The Dr.'s office said that they couldn't get in touch with me- so they donated my glasses to people in need. "PEOPLE IN NEED"! Are they F'ING KIDDING ME? (YES, my new number IS listed in the phone book.) They had my address- was a postcard too much trouble? You know what's trouble? Social media is, and it's gonna cost that optometrist more than $200 when I'm done. I won't say his name, but he's the only one in Cloverdale. Let's just call him "Mr. Magoo".

UPDATE: They stepped up their customer service BIG TIME. Bravo! Getting your frames adjusted is…read morecardinal and they are making a big effort to get to your needs ASAP. I appreciate it. I was taken care of in 5 minutes and out the door in 7. I will pay out of pocket if I can get business done fast. I am coming back now. Honest effort is rewarded.

They stopped accepting VSP (Vision Service Plan which is a insurance covering a lot of the costs…read moreand discounts on frames). They have their own plan now called VSP (Vision Savings Plan) and is $360.00 per year for their primo plan. Lake County employees and their retirees lost their benefit there and now have to travel elsewhere which is Ukiah and 40 miles away! Terrible disservice to the community everyone went there because they were good! Because of it all of Lake County can't use VSP as there are no other eye doctors that use it. Thanks Konoci View, or rather thanks for nothing.

The staff is outstanding as is Dr Jaz! I can't say enough good things about this office. Kind,…read moregentle, efficient and very caring. They get 100 stars! Thank you all!

First of all I have gone here for years and have always been thrilled with the great doctors and…read morestaff. The office is clean and the care is tops! Today I took my squeamish 7 year old in for an eye exam and Dr. Louie was amazing. She had the best bed side manner to deal with an nervous kid who did not enjoy the poking around the eye. Dr. Louie made is fun and easy and my child walked out and said joe nice the dr is!!!! I see Dr Anderson, who is equally super! I can't rave enough about drs and staff!!!

Truly the best care when I come! Quick to get into the appointment, not booked out forever, nor do…read moreI feel rushed! He takes care of my whole family!

Robert Gregg and his staff did a great job with updating my glasses and contact lens prescriptions…read more I was seeking both single focus and multi-focus lenses, plus glasses with readers, so it took three visits in total with samples to try out at home. Great outcome and good staff. They also accept my work vision plan, VSP.

Dr. Bonner is a great small town eye doctor! My brother, Joe, got an appointment right away to…read moresee him. His exam took less than an hour. His new prescription for eyeglasses were ready in 8 days. My brother loves his new glasses....says he can see again! Fabulous!! Unfortunately, for us ...he has since retired.

Dr Vargas and his staff are kind, knowledgeable, and efficient. He stepped up to help my daughter…read morewho had injured her eye. He examined it, protected it, sent her to an opthalmologist the same day for a second opinion and set her on the path to a full recovery. We are forever grateful.

Husband and I both purchased glasses. Office seemed efficient and friendly. I would use them again.read more

This Business cares about you, Dr Lucas was very thorough in his consultation with you. Let's you…read moresee the visual of your eyes. Explains all areas of your eyes. I went thru 4 or 5 test, Maybe more. Unfortunately I couldn't afford the glasses yet, but Tax time takes presidency. Dr Lucas is very Friendly, Easy to talk to..

I had an excellent experience with Dr. Lucas. The facility is newly setup and looks spotless, all…read morethe right equipment is on hand including Dr. Lucas who is well spoken and educated / intelligent in his work. In addition to myself (an adult) I also had my two daughters with me, Dr. Lucas was great in working with them including my 8 year old who was having a bit of trouble sitting still. I'm very happy with the experience and I'm looking forward to this being a solid long lasting relationship.