I am normally not someone who writes bad reviews, but this experience was disappointing enough that I genuinely felt the need to write one.
I want to start with the positive. When we first walked in, I was pleasantly surprised. The restaurant looked nice, the staff were dressed professionally, and we were greeted warmly. We were seated quickly, and our server was very welcoming.
This also wasn't my first time having soup dumplings. They are one of my favorite foods, and my partner and I have been to Chinese and Asian-inspired restaurants all over the U.S. trying different versions. When I saw that a new soup dumpling restaurant had opened locally, I was genuinely excited to try it.
Our server specifically explained that the restaurant served food "family style" and described the dishes as large and shareable. Because of that, my partner and I ordered five dishes, which is pretty normal for us at dumpling restaurants. Usually, that much food leaves us completely full with leftovers for the next day.
We started with the cucumber salad. It came out almost immediately, which isn't a complaint by itself, but it didn't taste particularly fresh. The cucumbers were mushy, almost as if they had been sitting refrigerated in the sauce too long. The entire serving seemed to consist of about two mini cucumbers and was noticeably smaller than what I'm used to.
Next came the braised baby back ribs. The flavor was actually good, but the problem was the portion and texture. For around $14, we received about six small, roughly 3-inch ribs. For something described as "family style," that was surprising. More importantly, the ribs were extremely tough and difficult to pull off the bone.
The spicy shrimp wontons were probably the best thing we ate all night. The flavor was good, although nothing especially memorable. Again, the portion confused me considering the "family style" description. There were roughly eight very small wontons, probably smaller than a munchkin.
Then came the noodles with sesame sauce, and this was easily the worst dish I have eaten at a restaurant in a long time. To me, the sauce tasted like diluted Jif peanut butter mixed with sesame sauce and soy sauce. I couldn't tell if it was some type of powdered or concentrated sauce mixed with water, but the texture and flavor were extremely unpleasant. We ate maybe half and left the rest behind.
Finally, we received the pork soup dumplings. Considering "Dumpling" is literally in the restaurant's name, I was hoping this would save the meal.
The dumpling wrapper had a strange doughy flavor that reminded me of how Play-Doh smells, which surprised me because the wonton wrappers earlier seemed authentic. The broth was also unexpectedly sweet. When I order soup dumplings, I expect a rich, savory, fatty and slightly salty broth. This tasted as though sugar had been added to it. The pork filling was extremely bland and tasted like wet, under-seasoned meat with chives.
What really bothered me was the value. This was an anniversary dinner for my partner and me. Instead of buying each other gifts, one of our favorite things to do is go out and try new Asian restaurants, so we were fine spending a little more than usual.
We don't drink alcohol, and our bill was around $80. After being told the restaurant served large, family-style portions, I should not have walked out still hungry.
For comparison, Nan Xiang Xiao Long Bao in Cherry Hill is only a few miles farther away, and the difference in my experiences at the two restaurants is night and day. At Nan Xiang, my partner and I can normally spend around $45-$55 including tip, leave completely stuffed, and frequently have leftovers. In my experience, the portions, flavor, soup dumplings, and overall quality are dramatically better.
I don't want this review to be entirely about the service because the food was by far my biggest problem, but service also dropped off after the initial greeting. At one point, finished plates sat at the end of our table for around 15 minutes while multiple employees walked past them and stood talking with one another. The restaurant only had around five occupied tables. Everyone was friendly--the attentiveness just wasn't there.
By the end of the meal, I honestly felt like I had paid restaurant prices for food that tasted, to me, closer to reheated bulk frozen food. I've genuinely had frozen soup dumplings from Target that I enjoyed more.
I really wanted to like this place. It's close to home, the restaurant looks nice, and the initial welcome gave me a good first impression. But between the tiny "family-style" portions, tough ribs, stale-tasting cucumbers, terrible sesame noodles, disappointing soup dumplings, and an $80 bill for two people who still left hungry, I can't recommend it.
If you're specifically looking for soup dumplings, I would personally make the extra drive to Nan Xiang in Cherry Hill.
Unfortunately, for us, Ugly Dumpling lived up to the name. read more