Still good! One of the best bagels locally! Bagels are delicious and well flavored. They are generous with the cream cheese! Ordered the Salt Bagel with Maple Bourbon Pecan and that was outstanding. Not too sweet either. Also ordered the Jalapeño Cheddar Bagel with Bacon Chive Cream Cheese. This was on us - probably go with another bagel and dare I say, too much bacon for me. But cream cheese was good. But my S.O. liked it. Customer service was quick and recommend ordering ahead! Well packaged too for pick up! read more

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I had a whole grain bagel sandwich with turkey sausage (flavorful), egg, tomato, and avocado. I skipped the cheese. Overall it was good. My daughter's plain bagel and cinnamon brown sugar cream cheese was really good. I'd love to come back and try more bagel and cream cheese flavors. We ordered on the kiosks and it was ready pretty fast so good place if you don't have a lot of time. We ate outside but only a few tables. read more

Felt a little overpriced, but the bagel was good! They have a couple of 10 min parking spots so that made it easy to pop in for a sandwich to go. Otherwise, I think parking can be a little tough. I got the sandwich with smoked salmon and it was tasty! It has a lot of cream cheese and the bagel was the right amount of soft and crunchy. They have screens inside for you to order from, so there's limited interaction with the staff. There's also no space to sit inside, just a couple of tables outside. This is a good spot to stop in if you need something quick! Wouldn't plan to go here and stay with friends as seating is limited read more

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Continuously out of plain and sea salt (closest alternative to plain) bagels. They're out today and have been since 11:10am, but they're open til 3pm. 4 stars for flavor, 1-2 stars for customer experience. I'd be more than happy to update my review again if they fix the issue, but until then, come here at your own peril lol. read more

First time trying Ugly Bagel and definitely impressed. Not a lot of bagel spots around, so was pleased to see a new spot I haven't had before. I ordered the Basically sandwich on an everything bagel, with turkey sausage and added their ugly sauce. The bagel was soft enough to bite through, but still had the chew you expect from a bagel. The items on the sandwich were great. I never would have guessed the sausage was turkey, and the sauce combined with the melted American cheese gave the fat the sandwich needed. I am definitely someone that loves salt, but the added sea salt made the bagel slightly too salty for me. The place was very clean, and they have a display area showing what their bagels and spreads look like. Super helpful for people that eat with their eyes first. They have multiple ordering screens, so the only interaction I had was with the employee that handed me my food, but she was super nice and helpful with a question I had. I will definitely be back to try more bagels and spreads! read more

Ugly Bagel - Basically sandwich with turkey sausage, egg, American cheese, on an everything Bagel with Ugly Sauce. - Bagels Near Me - Franklin, Tennessee

The over ambiance is very cute and retro and I like the idea of the place and their slogan. The bagels were not good. It was a big let down overall. They tasted about the same as buying Einstein bagels from Publix. The cream cheese was not smooth. We got both a bagel and cream cheese and the sandwiches. The egg was green - not too sure why but that left a half eaten sandwich once we noticed. Very sad because we were really hoping for a good bagel place closer to Brentwood but crieve hall bagel and Benjie's still are the best and much fresher. Sorry ugly bagel, you let us down. :/ read more

Absolutely the best bagel I've ever had - and that includes New York. It's soft, chewy, stretchy, flavorful. I had the bourbon pecan schemer. Wonderful! Check out the photo of the bacon egg and cheese - tns of great smoky bacon on jalapeño cheese bagel. read more

Ugly Bagel - Bacon egg and cheese bagel. Amazing! - Bagels Near Me - Franklin, Tennessee

Ordered bagel with cream cheese and they added American ... what a gross combination... even texted the number that I received about my order from "the owner" read more

Ugly Bagel - My order ... with no American cheese ... but got some anyway ... - Bagels Near Me - Franklin, Tennessee

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This place is perfect, the smear is to die for and the bagels are wonderful. I'm so obsessed.

The Everything bagel was doughy tasteless and very underdone, even after toasting. The bacon cream cheese ok, but nothing overcomes an undercooked bagel Meh! read more

Overall we liked the bagel from Ugly bagel. I grew up going to H&H in NYC and Hanks in Toluca Lake/Los Angeles so my bar is pretty high. We tried the Asiago bagel with bacon chive cream cheese. The bagel had a good taste, could be a little more toasted. Also tried the season cranberry walnut with salted butter. I enjoyed the butter more than the cream cheese, the bacon texture could have been better, I will go back and try a different cream cheese flavor next time. Pro tip, there is no seating inside and you order from a computer stand so I recommend just ordering online instead of waiting there. There are tables outside for warmer months but no where to sit while it's cold. Excited to see more bagel spots coming to Franklin. read more

Ugly Bagel - meridian cool springs - Bagels Near Me - Franklin, Tennessee

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Unique bagels and excellent cream cheese varieties! Courteous staff and fun design aesthetic for waiting to pick up your order. Will be back for more read more

I really wanted to love this. The place is cute. But the food just didn't translate in quality. I ordered a latte and it was so weak, it really just tasted like warm milk. The bagel was standard. It wasn't anything special. But it wasn't anything bad. It just felt like you were doing there to be seen in a cute location and not really eat a great bagel. read more

Bagels were great! The service was friendly and good. Prices a bit higher but quality worth it..

overpriced and inconsistent portions. sometimes it's a mountain of cream cheese, New York style, other times it's nothing. I think when you pay $$$ for your food, you expect quality and consistency. We'd rather drive downtown for something better than this. read more

Ugly Bagel - Bagel and cream cheese - Bagels Near Me - Franklin, Tennessee

The service here is not good. Every orders are through the phone or kiosk at the store. They don't properly plan for business so their store hours are not their store hours; they run out of bagels about a couple of hours before they close. Twice they have taken my money and not provided any service. It's too much focus on the digital and not enough on basic customer service. Also if they have to refund you than expect it to take at least a week to get your money back. I left my phone number for the store manager to call and never receive a call. This company is not professional. read more

Was super excited to try this new bagel shop next to my office. The staff was incredibly kind, but the bagel is not worth $14. I got the lox sandwich and there was hardly any lox on it whatsoever. Disappointing. read more

Fabulous bagels! The bagel sandwiches are such a fun and filling breakfast or lunch. Highly recommend!

My husband & I both got breakfast sandwiches on sesame bagels! They were hot & tasty. We will definitely return. We were planning on sitting down and eating and there are no tables inside. Only a few on the outside. This isn't a deal breaker but something to know before going. Go check them out! You won't regret it! read more

Ugly Bagel - Bagels Near Me - Franklin, Tennessee

Bathroom was disgusting. The bagel sandwich i got wasn't good but most likely i didn't pick the right one. But mostly the bathroom needed a good cleaning. No reason for it to be gross read more

We decided to give Ugly Bagel a try this morning. My daughter likes a good bagel sandwich a couple hours before a soccer game, and Ugly Bagel is about 10 mins closer to us than our usual spot. Since it is before a game, she's pretty specific about what she wants (can have) on her bagel. Ugly didn't allow any custom sandwiches. She just wanted turkey, avo, and cheddar, all things they have, but they wouldn't do it. She decided to try the sandwich with turkey sausage and avo spread, and the turkey sausage was cold. She decided not to risk it and made something at home. My husband, who eats everything, didn't like it either. The salt bagel was not good, and that's our go-to pre game bagel from our usual spot. Ugly Bagel is in the same complex as my husband's office, so we were really hoping to like it. I gave 2 stars because it was fast due to the kiosk ordering system, but we won't be going there again. It just wasn't good and zero service. read more

Such a great experience the assistant manager is beyond kind and helpful. The spot is cute and trendy and the bagels are SOOO GOOD. A hit!!

Delicious breakfast sammies. Ordered from 5 min out and it was ready when I got there.

It was pretty bad, I'd never spend my money there again. This place is like the frozen yogurt of bagel shops. Should be gone in a few years. They are trying way too hard. Couldn't order a regular bacon egg and cheese bagel, like every single other bagel shop. If you like anime and all that stuff this is your bagel slop shop. Now again all I order was 2 everything bagels both were supposed to be toasted and respect the schmear. Both were not and non of the regular cream cheeses again like every other bagel shop. If you like the 2 crazy guys and 1 dream burger slop shops you'll love this bagel goy slop shop! read more

Such amazing service, and a delicious bagel sandwich. Has tables outside to enjoy your bagel and coffee. Will definitely be coming back!

cute place. nicest people. delicious bagels. I had the rosemary and olive and it was so flavorful.

Worst everything bagel ever. The bagel is overwhelmingly salty- even for an everything bagel. For $6 it is a generous size and had a generous amount of what appeared to be cream cheese but was an off-tasting white milky spread. The poppy seeds, sesame seeds, etc., were toasted to a burn so ended up scraping the top off. There is no service here except to be handed off your bagel when they call out your name. There is no price list or a menu - you're left wondering what to do when you open the door. It took me a few minutes to realize I would have to place my order on the kiosk but with customers blocking the way I didn't realize there was a kiosk. You have to push yourself through the waiting customers reach a kiosk. Once you figure that out, you wait until someone calls your name. Instead of a friendly atmosphere it seemed chaotic and too much work. I've had authentic Rolled bagels and this ain't it. Also, they do not accept cash. read more