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    UDG Services

    3.0 (2 reviews)
    Closed • 8:00 am - 4:00 pm

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    Response time

    10 minutes

    Response rate

    100%

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    Recommended Reviews - UDG Services

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    2 months ago

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    Greg C.

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    7 months ago

    Great service! I called and they came out and fixed my problem. I'd highly recommend!

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    Master's Appliance & Refrigeration

    Master's Appliance & Refrigeration

    (10 reviews)

    Our microwave died a couple of days before Thanksgiving. I made one call to Masters. They were able…read moreto pick up the old one and install a new one just two days after my call. The price was excellent.

    Very disappointed with this service. My washer stopped draining, so I called this company for a…read morerepair. On the first visit, the technician replaced the drain pump. The very next day, the washer was having the exact same problem, and I was then told another part needed to be replaced. I feel the issue was misdiagnosed during the first visit, and I'm frustrated that I was charged for a repair that did not fix the problem. What made the experience worse was the lack of communication. The technician never explained to me that there could be other issues with the washer, never showed me what was wrong, and never discussed any other possible repairs or costs. He simply replaced the pump, scribbled a note on the receipt, and then asked me for payment. As a new mom with a brand-new baby at home, I was already in a stressful situation, and I honestly feel like the lack of explanation and transparency took advantage of that situation. I would have expected the technician to clearly explain his diagnosis, what he was repairing, and whether there were other potential problems before charging me for the work. I reached out to the company afterward to explain my concerns and give them an opportunity to make things right. Unfortunately, they made no effort to resolve the issue, offer any refund or adjustment, or otherwise address my concerns. Overall, I feel I was charged for a repair that did not solve the problem, was not given adequate information about the diagnosis, and was then asked to pay for yet another repair. Based on my experience, I would not recommend this company.

    UDG Services - homeappliancerepair - Updated September 2026

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