We have had storage units at NWX Self Storage for years. The property is always clean and easily…read moreaccessible. Management is very responsive to all of our needs (borrowing supplies, fixing doors, etc.). And the location is great!

Our experience with NW Crossing Storage was excellent for the several months we needed their…read moreservice. We had a complex move that involved multiple storage units and changing schedules. Monica was amazing and helped us throughout the process to minimize our costs and meet our needs. We are happy to be in our new home and no longer need storage units, but we know where to go if we ever do.

Avoid Alliance Storage at all costs. This is your sign…read more I only needed a storage unit for two weeks while moving between rentals and was told over the phone that although they don't offer weekly rates, I could pay for a full month and then receive a prorated refund for the unused days, as long as I gave 30-day notice up front. I agreed, gave notice right away, and confirmed that I'd only need it for a couple of weeks. That should've been the end of it. But from the very beginning, this company operated unethically. First red flag: they charged my card before telling me the price or confirming anything. They literally said they needed my card info to proceed, then charged it immediately--without ever asking if I wanted to go through with it. When I confronted them about it, they blamed it on a new employee "in training." If that's true, there should have been a trained staff member supervising the call. Second red flag: when I moved out after two weeks and took photos of the clean, empty unit, they didn't respond for two days. When they finally did, they said they weren't going to check the unit until the end of the month and that I'd be charged for the full month anyway--completely contradicting what I was told and agreed to. I even showed them the text message they sent confirming I would receive a prorated refund for the unused days. I told them that even if they misspoke, they should honor their word and make it right. They refused. No apology. No ownership. Just bad business. This company is raking in money from tenants and providing bare minimum service in return. When given the choice between doing what's right and stealing $100 from a short-term customer, they chose the latter--even after being confronted with proof of their own words. If you're reading this and looking for storage in Bend, do yourself a favor and look elsewhere. Alliance Storage is unethical, misleading, and not worth the hassle. They charged out the ass for admin fees (clicking a few buttons on the computer) and tried selling me a lock for $20 that you can get for significantly less at Walmart. They lost my trust permanently over a refund they promised and then refused to honor.

Refuse payment. Horrific taunting emails. Worst experience of my life. I have contacted the parent…read morecompany and district manager for help dealing with this facility. I have done everything in my power to communicate. My emails are ignored. Calls refused. Listed my property for auction. No notice sent! Wrong address on my account! Not my address in any way! It's been such a nightmare it should be a movie.​​

The staff is very friendly and helpful. They have a huge array of unit sizes to choose from. The…read moreprices are the lowest in town as of July 31 2026, the day I write this. The owner is also super awesome and accommodating. I got exactly what I needed and my friends store here too.

DO NOT RECOMMEND RENTING HERE. Wall Street Storage has the…read more"cheapest" rental prices in town for a good reason. The place is disgusting. The entire upper floor is covered in bat pee and bat guano. These photos are taken from inside a couple units showing the pee droplets. If you see piles of "dirty debris" above the units, this a mixture of dirt, dust, but mostly bat guano. The roof leaks water all over the building during the Fall, Winter, and Spring, and your stored contents are at risk of water damage. When it happens the tenant is not always notified. Only when the tenant realizes what has occurred, then this business will offer the tenant to move units and offer a discount. The roof leaking problems have been happening since at least 2009.

this was so easy and convenient way to move. Especially if…read moreyou want to take your time and be organized. They were wonderful to work with

Due to very poor and unprofessional communication, I cannot recommend Storage 2U. I filled out a…read moreform on their website a month ago, and also called on Feb 9th, requesting a reservation for a unit for March 11th. I was told on the phone by the Central Oregon division that yes I could have a unit delivered on March 11th. I did not hear anything further after that. I called again two more times requesting more information and confirming that a unit will be delivered on March 11th. I called on the day of expected delivery, March 11th asking when the unit will arrive and was told perhaps in the next few days. I reminded them that I was told March 11th was confirmed. The person on the phone at that time said no, they did not confirm a date for delivery at all because they never received a rental agreement. I was never informed that I needed a rental agreement to reserve. As a result, I had to search for another company to resolve the mistake made by Storage 2 U, they never admitted their error.

We used North Empire Storage Center to store furniture and boxes for a total of 3 years. The…read morecustomer service experience was outstanding -- very helpful! Thank you! Highly recommend.

Great experience! Desperate for last minute storage at 8:00 am, received and email and call back…read moreimmediately from management. Nice, clean and great service.

Noel and Wayne have a wonderful business here! The registration process was very smooth and…read moreinformative. Wayne was very helpful in guiding our truck to our unit and making sure we were alright. He also helped us remove our trailer from the truck and recommended a good mechanic to take my car to. The whole experience made our moving day much easier. They also have very fare prices! Highly recommended!

This is by far the best storage place I've ever used. Noel and Wayne, the owners, are very personal…read moreand helpful, and they keep the storage units clean and in good condition. I have used them several times through the years while I was doing the restoration on my house, and more recently after selling my house, while looking for a new place. They have always gone out of their way to make things as easy as possible. They're prices for the units are lower than most, even though their quality is higher than most, and the units are all very accessible. I can't recommend them enough.

Great storage in Bend OR. We needed storage for a little over a week as we were house sitting. This…read moreis a great storage area! Right at Costco for gas and other stores. Easy to get to, into and pay for. We would use this again when we are in town.

Always prompt response from management. Easy to use booking and payment website. Good location…read more Recommend.

I've had a 40ft container at Brosterhous for over a year now...its very reasonable and Jen in the…read moreoffice is very helpful with questions and offers solutions quickly. It may not be the typical storage place because they use containers but really that doesn't matter because its easy to get in and the place is clean and the containers don't leak. I suggest them.

I left this place a one star review on another social network a while ago. I have not rented here…read morefor a while. I have heard they are under new management, so I might not have any place leaving a review. If they try to make you purchase your own lock, and tell you that you have to give 30 days notice from "your billing date" instead of just 30 days notice, then avoid this business as they are still running it the same way. If however they do not make you purchase a new lock and have a different move out policy than the new owners are better then the previous and they have actually overhauled the business plan. Give them a call and ask about their policy on raising the unit rent and requiring you to buy their crappy lock for $12.