Worst storage place ever. Subject to constant breaking. They mismanage payments and will padlock…read morecurrently paid to units. Changes ownership constantly. Video surveillance doesn't actually work. I'm out of there as soon as I can rent a van and move.

This is the second time my unit has been broken into. The first time there was a very nice fella…read morethat helped me out ... he stated that he did not have my email address but he did leave a message on my phone ... yesterday I went to the unit and it had locks on it there were not mine ... when I reached out to the office and the manager at this unit "Mia" told me its not their policy to call customers when there are issues with the units. When I told her this is not the first time its happened and I would like to speak to the manager ... she told me she was the manager so I asked for the district managers name and number ... she told me ... we dont have those ... I asked her who her boss was ... she told me she did not have one ... I told her that there has to be a corp number and she said she does not have that number ... when I told her I was going to hit up all the social media platforms and post this out there ... she told me ... well I will try and find it and give you a call .... still have not received that call .. so I called another location and was told that is not the company policy to NOT call customers when something happens to their unit and I was given the corp number to call and speak with someone that could address my issues .... DO NOT USE THIS LOCATION ... THEY ARE NOT HONEST ... IT IS NOT SAFE AND MANAGEMENT AT THIS LOCATION "MIA" IS NOT TRUST WORTHY OR PROFESSIONAL

I don't normally write reviews, but what happened at this facility deserves to be exposed. If…read moreyou're thinking about doing business here -- DON'T. RUN. I went there because my car was towed, and while I was calmly putting air in my tire -- not causing any disturbance, not blocking anyone -- a staff member came out aggressively and told me to "leave your sht and get out."* Yes, those were his words -- completely unprovoked. No respect, no explanation, no chance to speak. Just pure hostility. I was stunned. I tried to explain I had a flat tire and was just trying to take care of it before moving. Instead of helping or even speaking like a human being, he became aggressive and intimidating to the point where I genuinely feared for my safety. This facility is not only unprofessional -- it's shady, hostile, and absolutely disgraceful. No one deserves to be treated the way I was, especially when they're already dealing with the stress of having their car towed. It's clear this place has zero customer service, zero human decency, and zero accountability. I'm filing a formal complaint with the Texas Department of Licensing and Regulation and exploring legal options. This kind of behavior should not be tolerated anywhere -- and certainly not from people who deal with the public daily. Do yourself a favor and avoid this place like the plague. I wouldn't wish my experience on anyone.

Not deserving of a single star and the furthest thing from being professional. They tow cars…read morewithout notice and when calling their numbers posted on the property we were given a price of $196 and upon arrival was forced to pay $330 this is after they had me call the same line that told me another price this one being $195 upon which one of the mangy goblins that work their window went silent and after 10 minutes asked me to call once more because they gave them "the correct price". These people are no good scoundrels and deserve nothing but the worst for them and their families in this life and the next. The day they close their doors forever the world will be better for it!

The service is amazing here the management treats you like family mostly definitely going to be my…read morego too

very easy process they didn't have my size unit but they are gave me another one with the same…read morerates very nice with good customer service

I stored here for several years. Was always very happy with the service and the care and upkeep of…read morethe facility.

From the owner: U-Stor is the leading provider of clean, safe, and secure self storage mini warehouses. We offer…read moreaffordable solutions for your storage needs. Each of our spaces feature free 24/7 access, an individually alarmed door, and convenient ground-level drive-up access. Our automobile and motorcycle storage spaces are the perfect place to park your recreational vehicle between adventures.

Faye, the office manager is amazing. Helped me to move my mother's belongings and was able to do…read morethis online, while other companies could not be bothered. The comfort and ease of doing business will have me only using them going forward. Thank you for an excellent experience.

From the owner: Avid Storage Arlington offers top-tier storage solutions with a on-site manager, 24/7 surveillance,…read moreand convenient access. Our expert team provides personalized service to ensure your belongings are safely stored in our clean, and secure facility. Whether for personal or business needs, trust Avid Storage for a hassle-free, secure experience.

Kathy that works in the office is superior great people skills very informative about the facilitiesread more

Very great service and fantastic staff, when I needed help I was met with a smile and felt great to…read morebe there.

Today I needed a little assistant with my payment. The manifest store was so nice he said that I…read morewouldn't hear from him till tomorrow. Whatever he did I heard from him today and we were able to work out what I needed. I have not had any issues with them for the last 2 years so I would highly recommend thank you so much for your help

I just concluded a few months at this facility. I have been coming to this location for 20 years. I…read morehave had several units. I even had the freeze of 21, destroy my entire unit when the sprinkler pipes busted and flooded the first 3 units in the building... Through all these rentals, the service has been top notch for me and my family. As I close this time out, I worked with Collin and he, as expected, provided the same exceptional level of service I always have gotten. I will be back.