I love this place! It is easy to sign up on your phone and the units are new and clean. It even…read morehas a built in light! There's a gate to get in and it's easy to get around. The driveways are not too tight. Overall it's a great storage place.

This place is unsafe. Rented a unit from here and the lock was cut. There is no staff onsite. This…read moreplace is managed remotely. They claim to have great security, but there are only a few cameras and they are not facing the units.

We have had our household stored while we build a house. It's affordable, great customer service,…read more clean and secure. Never worried our family heirlooms at all.

Nice people. Clean facility. Secure. Competitive pricing. Convenient location in Azle.read more

Great place to store my extra stuff. Was looking for a mini warehouse near my house glad I found…read morethis one. The heated and air conditioned units are nice to store my nice furniture. Having both types of units is nice.

Ive been trying to get the owners insurance information or even talk to him. Its been over 2 weeks…read more& ive have been put off by the manager Jennifer. Im at the point of highering a lawyer if I dont get the answers I need this week. All businesses have general insurance policies for damages & injury that happens at there facility.

I have rented a storage unit from Hometown Self Storage in Azle, Tx for 1 year and it has been the…read moremost frustrating experience for my family and I of all contracts we've ever entered into. 1) In the course of the year we've leased, we've only been able to access our unit a couple times out of the 20 - 30 times we've tried. 2) Our assigned pin # to get in never works and 3) The owner doesn't return calls, even in the event of an emergency. I pay $80 per month for a total of $800 for the year and it was worth quite a bit less. The straw that broke the camel's back was this morning because my sister drove 2000 miles to get her things that I was keeping for her in storage and, only after several hours of waiting, were we able to finally follow someone else into the facility...which was at 10am and 5 hrs later the owner/manager called to return our emergent messages. In short: This business loves your money but doesn't back up any of it's website's claims or offer any customer service or even answer it's "24 hour emergency message hotline." I wouldn't recommend this facility to anyone who wants access to their stuff.

I called to determine if what I needed was available. I received a response and several emails from…read moreRanch House. They didn't have what I needed but they were responsive and the prices were more than fair.

From the owner: The Ranch House Storage self storage facility provides ease of access and peace of mind. Our…read morefacility is kept well-lit and secure around the clock. We offer climate-controlled storage units, and select units feature carpeted floors to provide additional protection for antiques and other valuables that you want to keep off the concrete floors. Our self storage facility is protected by redundant camera systems, and immediate access to support is available via call buttons on gates and doors. Trust that your belongings are safe with us thanks to our climate-controlled storage units and state-of-the-art security. You deserve a top-of-the-line self storage experience complete with top-of-the-line storage units. At Ranch House Storage, you will get just that.

Mother Nature played havoc on RecNation RV & Boat Storage in Aledo, TX with a terrible ice storm…read morerecently. There were roof problems in some units, mine included, and the staff, particularly Mikeulyn, has been enormously helpful. It is difficult for me to visit the site and she has helped arrange movement of our 3 units contents to new units that were not damaged in the storm. A big hats off for Mikeulyn and also for Vanessa, in their corporate offices, with helping lock on the new units too. I will continue to keep my things stored there for a long time. If you are on the edge about where to store YOUR stuff, this is a great place!

DON'T USE RECNATION! RECNATION WILL OVERCHARGE YOU AND RIP YOU OFF!! This is a part of…read morecorrespondence with them when I moved out because they'd been overcharging me, refused to correct it, and then have been harassing me since. I moved out and cancelled my lease because I was already being severely overcharged by your company. For a long time I was being charged $209+tax. When I called your office to point out to you that I was being overcharged based on the pricing listed on your website, I was told that my pricing would not be lowered to your advertised price, and only reduced to $190. The current advertised price for the same exact enclosed space that I had, is for $153 per month, and it very clearly states NO OBLIGATION. It does not say that it is a move in special, or limited time offer, or only applying to new move-ins. Still a full $37 per month over your current pricing. I have been charged substantially more than your current pricing. It also appears I have been being charged a $12 per month "protection fee" which I only realized recently. Apparently your website does not show itemized billing on demand, and it is also not allowing me to go back and look at previous statements for itemization. I finally found some previous invoices in my email. When I noticed that, I initially thought it was for the physical security on premise, which was apparently installed and being monitored by an unlicensed security company. After some digging, I found out I'm being charged for some sort of a protection plan because you did not have a copy of my trailers insurance on file. I have had insurance since I bought the trailer in 2019. So in addition to being overcharged on the monthly space, I've also been overcharged by that $12 per month. That "protection fee" did not appear until AFTER I called in to discuss being overcharged in the first place. I consider that being charged a retaliatory fee for raising the issue. And since the optimization is not available on your website, it appears that you were intentionally trying to hide that from me. I have never received a notice that that fee was going to be charged to me. I have also not been sent a physical invoice since these changes were made, which also tells me you were intentionally not wanting to show me that fee.