This was my second trailer rental from them in the past few months…read more Service was excellent both times. I would definitely recommend using them. Just great folks to deal with.

I rented a car trailer here for a few hours, was quick and easy. They even set the trailer up and…read morehooked everything up. Their storage prices seemed pretty low as well. Overall a good experience, thanks!

Greg is amazing, I came from out of town , he assured me he will take care of me and he delivered…read more He personally took me on a tour of the property, showed me several units and then honored the price posted. He checked on me on moving day, loan a dolly, 110% accommodations. Thank you Greg, so happy to have met you and very much satisfied from begin to end. I made a new friend with you Greg , Thanks for all you did for me

Nice facility..., However, they jumped rate over 50% in less than two years…read more The manager promised to adjust rate, however, do not respond to phone calls or e-mails. There are plenty of competitive options to rent space in this area. I would recommend another.

I'm a satisfied customer of this facility. They have plenty of various sized storage containers to…read morechoose from with reasonable prices.The staff is friendly and down to earth. Thanks again Armor Storage.

The employees at this location will steal from your storage unit, and then deny that they did. Do…read morenot do business here. Somebody I know got $4,000 worth of camera equipment stolen out of his unit. Stay CLEAR from this place.

Over $10,000 in rodent and mold damage in their climate controlled storage, followed by just short…read moreof 200% to 300% price increases (depending on the size of the unit). 15 to 20 dead rodents in my units, mostly rats. Hundreds of items damaged and destroyed, most of which were new. Rodent droppings and urine on and in hundreds of boxes and items, some which were chewed through in mutiple places. Facility was negligent in responding to rodent problem which went on for months. This was not isolated to certain units, or one area of the building, it was throughout. I spoke to other tenants who also had similar rodent activity and damage, so I don't understand why this is the only review posted. I ended up spending over $100 on baits and traps myself, trying to help control the invasion. Add to that water and mold damage from water seeping up through the floor in several units. Posted in the hopes that others will avoid the regret and expense of storing here. Note: Facility name was recently changed to Keller RV West.

The maintenance and upkeep on this property are trending downward. Cindy in the office says she is…read morenot responsible but will not give me the name of the person that is responsible, nor does she pass along the information to the owner so repair might be done. We like the location and the covered spot, but it is disparaging that the facility is not cared for yet they raise rates every year.

Five stars for the property mgr; Michael. Michael has…read moreassisted me with the a space change and also with getting additional units. He is super polite, helpful and thorough. He asked all the right questions to make sure we get everything correct. I've had many storage units at different properties over the years and this has been the best by far. If the area location works for you, I would highly recommend!

Stay away from Pubic Storage!! They bait you with "specials" and then start jacking up your rates…read moreafter just a couple of months. I'm not going to deal with companies that operate that way. I moved out at 10am on the first of the month. They charged me for another month anyway. I tried to argue that I was only in the unit for 10 hours of the new month, but they just repeat that it is their policy to charge for a full month as soon as the clock strikes midnight. And yes, that is their policy. Just know that it is hard and fast - there is no grace for special circumstances. Then silly me, I assumed they would charge that last month's rent using the same credit card they had been using all along. Nope. That would be way too easy. Somehow, they canceled my account before I moved out so they couldn't charge my credit card, but yet they were still able to charge my account for another month after I moved out at 10am on the first of the month. Explain that one! I found out about this by receiving a threatening text message from a collections company a few months later. Surprise! That last month they charged me for was never paid. Sure would have been nice to know that, but Public Storage does not communicate with their customers at all. You get to figure it out the hard way all by yourself. So I called them to try to take care of it over the phone. They offered to only charge me $20 to pay the balance over the phone! $20 fee to pay a balance over the phone! I hung up. Suffice it to say people - there are lots of storage companies out there that do not treat their customers like this. Do yourself a favor and save yourself a lot of grief and meet your storage needs somewhere else!

I would like to thank the two ladies that helped me on Tuesday. They were very friendly and…read moreprofessional. It was a pleasure doing business with you . Thank you.

Worst storage experience I've ever had. I rented a 5' x 10' outdoor space. What started out as a…read moremodest $50 has ballooned into a payment over $250/month. They entice you in with a low rent and then continue to raise the rent every 90 days. Beyond this, they have issues with water leaks and rats.