I called to determine if what I needed was available. I received a response and several emails from…read moreRanch House. They didn't have what I needed but they were responsive and the prices were more than fair.

From the owner: The Ranch House Storage self storage facility provides ease of access and peace of mind. Our…read morefacility is kept well-lit and secure around the clock. We offer climate-controlled storage units, and select units feature carpeted floors to provide additional protection for antiques and other valuables that you want to keep off the concrete floors. Our self storage facility is protected by redundant camera systems, and immediate access to support is available via call buttons on gates and doors. Trust that your belongings are safe with us thanks to our climate-controlled storage units and state-of-the-art security. You deserve a top-of-the-line self storage experience complete with top-of-the-line storage units. At Ranch House Storage, you will get just that.

This rating would be 0 Stars if that was an option. No longer All Storage. Bought out by Public…read moreStorage and has gone downhill since. 4 years with All Storage and not a single rate increase. Public Storage has raised the rates by more than 25% twice in the past 3 months. I missed a few items when moving out and I'm threatened with a "dumping fee". Yet one of the elevators aren't working when I come to avoid this fee and the other one isn't accepting codes correctly.

Clean facility as it's still considered new!…read more Two drawbacks are that access is closed at 9pm and this is quiet a bit more costly then compared to other storage facilities in the area.

Mother Nature played havoc on RecNation RV & Boat Storage in Aledo, TX with a terrible ice storm…read morerecently. There were roof problems in some units, mine included, and the staff, particularly Mikeulyn, has been enormously helpful. It is difficult for me to visit the site and she has helped arrange movement of our 3 units contents to new units that were not damaged in the storm. A big hats off for Mikeulyn and also for Vanessa, in their corporate offices, with helping lock on the new units too. I will continue to keep my things stored there for a long time. If you are on the edge about where to store YOUR stuff, this is a great place!

DON'T USE RECNATION! RECNATION WILL OVERCHARGE YOU AND RIP YOU OFF!! This is a part of…read morecorrespondence with them when I moved out because they'd been overcharging me, refused to correct it, and then have been harassing me since. I moved out and cancelled my lease because I was already being severely overcharged by your company. For a long time I was being charged $209+tax. When I called your office to point out to you that I was being overcharged based on the pricing listed on your website, I was told that my pricing would not be lowered to your advertised price, and only reduced to $190. The current advertised price for the same exact enclosed space that I had, is for $153 per month, and it very clearly states NO OBLIGATION. It does not say that it is a move in special, or limited time offer, or only applying to new move-ins. Still a full $37 per month over your current pricing. I have been charged substantially more than your current pricing. It also appears I have been being charged a $12 per month "protection fee" which I only realized recently. Apparently your website does not show itemized billing on demand, and it is also not allowing me to go back and look at previous statements for itemization. I finally found some previous invoices in my email. When I noticed that, I initially thought it was for the physical security on premise, which was apparently installed and being monitored by an unlicensed security company. After some digging, I found out I'm being charged for some sort of a protection plan because you did not have a copy of my trailers insurance on file. I have had insurance since I bought the trailer in 2019. So in addition to being overcharged on the monthly space, I've also been overcharged by that $12 per month. That "protection fee" did not appear until AFTER I called in to discuss being overcharged in the first place. I consider that being charged a retaliatory fee for raising the issue. And since the optimization is not available on your website, it appears that you were intentionally trying to hide that from me. I have never received a notice that that fee was going to be charged to me. I have also not been sent a physical invoice since these changes were made, which also tells me you were intentionally not wanting to show me that fee.

They provided great customer service, answered all of my questions and made me feel comfortable of…read moreleaving my belongings there

Worst customer service if it's not your first time.! They were very nice the day I opened my…read moreaccount. But, every time I come in to make a payment, the wait has never been less than 10 minutes. Today. ...28 minutes! !! I can't wait to get my shit out of here

Great customer service / assistance. Very well managed, clean and organized. Location is…read moreconvenient.

Want to brighten your day? Work with either Marely or Diana in Customer Service at Boxes 4U…read more It seems few people want to work these days. Our world is complicated with delays, frustrations, and rudeness. Untrained, uncaring, and incompetent employees seem to be the norm rather than the exception. Working with Marely and Diana was a refreshing experience - no frustrations, no delays, and customer service deserving of recognition. Working with these ladies was like a pleasant trip into the past. You know how people smile with their voices on the phone? Marely and Diana have big smiles. They know their products, ask intelligent questions, and provide helpful suggestions to save money and accomplish the goal. Treat yourself to a genuinely good experience. Work with Marely or Diana at Boxes 4U.