My favorite letter and package drop for years, mainly because of Shai. Sunny, knowledgeable,…read morefriendly and patient man.

Small Country Post Office. Short to no lines. Service friendly & fast. Adequate parking lot…read more Building pretty new & clean.

No reviews from here for a while, so here's my latest experience: Improving! We were missing mail…read morefor several days after a hold due to vacation. I had to call USPS and got a very helpful person who said she would call to follow up. It took 2 days, but a nice man from this office called after our mail and packages were delivered ON A SUNDAY! That delivery alone made me very happy and confident that they care. We also told him that the number for this location rings 10 times, then disconnects with no opportunity to leave a message. I just checked, and it is working normally! So a problem turned into several solutions that I hope helps other customers.

The employees work very hard and appreciate the support of the community. Just like any other…read morebusiness, staffing challenges are up and down but the employees keep the mail moving.

To preface this bad review, the day before the incident I am about to recount, a very helpful…read moreemployee at this location was kind enough to retrieve a piece of mail I had dropped into the mail slot without a stamp by accident. That is the only reason this review is getting 2 stars instead of 1. I received a notice in my e-mail that a FedEx Smart Post package of mine had arrived at my local USPS office. For those of you that don't know what that is, Smart Post is a package that is handled mostly by FedEx until the final delivery which is done by USPS. By the time the package had arrived at the post office my carrier had already left to do her mail route. I called the 1-800 number for USPS and asked if I could pick up the package that day in person at the local post office or did I have to wait until the following day when it was scheduled to be delivered. I was told that I could pick up the package that day anytime before 5 pm and was given a confirmation number that showed that a request was put in to hold the package for pickup. The customer service rep even said he sent a message to the local office to hold the package for pickup that afternoon.. I don't get off of work until 5 pm but I managed to leave about 30 minutes early and rushed through heavy traffic making it to the post office about 13 minutes before 5 pm. I get up to the counter and the nice lady goes to find my package. She is unable to locate it so she calls for her supervisor. The man goes to pull up the tracking number then returns to tell me to come back tomorrow morning to pickup it up. I tell him that I scheduled a pickup and was told on the phone it was at the location and would be held. Then he gets loud and says "I'm going to tell you a second time come back tomorrow morning and pick up your package I do not have access to it." Then I ask him what he means by he doesn't have access to it? I try to show him the confirmation number I have written down but he refuses to look at it and says "This is the third time I'm telling you come back tomorrow morning. Don't make me get rude!" I am 5'3" and this is a tall stocky black man with a loud deep voice. His tone was hateful and dismissive almost from start to finish. I finally told him that I was not happy about any of this and that it was not what I was told on the phone. He finally said I understand your frustration but it is after 5 and we are closed. And I told him it was before 5 pm when I walked in but he couldn't care less and all he said was "I understand that". I called the 1-800 number again and after waiting the first time for almost 15 minutes and then having to call back when the system hung up on me I got a nice customer service rep who confirmed that my package was indeed at the post office when I went there and there was no reason for them to refuse to give it to me. She stated that hold requests are sent by e-mail and it may take up to 48 hours for a location to read it but even without the hold, the package never left for delivery and was there at the post office so they should have given it to me. I left work early and drove through heavy traffic in the opposite direction of where I live wasting my time and gas for absolutely nothing. But I did file a formal complaint. I am a tax payer and part of my taxes pay postal workers incomes. They have no business getting loud and giving attitudes to customers who are simply and calmly trying to get answers. All I wanted was the service I was promised. He refused to check my confirmation number or even physically attempt to locate the package and would not explain why other than it was 5 pm. But as I stated it only became after 5 pm after waiting for the first customer service person to locate the package and then waiting for him to track it. There were other people behind me who were assisted and I never heard anyone say to them it is 5 pm come back tomorrow. When that location closes they lock the door and anyone who is in before 5 has to be helped. So there was no excuse. I was very calm when I walked in but by the time I left I was furious. I will definitely think twice before I use the USPS again for any of my shipping needs. I have used both UPS and FedEx quite a bit and have never had any issues with their service. But this is the second time in about 2 years that I have had to file a complaint. The first time the postal worker who did my route left a notice for me to pickup my package without even coming to my door. I saw him drive across the street to a convenient store so I walked over to him and gave him back the notice and asked for my package. Turns out he never even loaded it into his car and had no intentions of delivering it that day. I called the 1-800 number for USPS immediately and filed a complaint. They contacted the office and I was assured that before the end of the day another attempt would be made to deliver my package. Around 6:30 that night I finally got it.

I was in need of help with package shipping and tracking questions and Tara was very helpful,…read moreknowledgeable, friendly and provided me with everything I needed to know. I would definitely recommend this business.

We brought an iMac 27 down from a UPS store in VA to this shipper, because the cost of shipping it…read morefrom that store was so exorbitant that we couldn't even believe it. Ben from Goin' Postal not only worked with us to get the computer wrapped properly, but he gave us the best guidance on shipping it at a reasonable cost (and which also covered insurance for it). We were beyond pleased with his service and store, and we would highly recommend him and his very friendly staff for any of your shipping needs!

Ok...I'll admit it. I like this post office. I gladly drive the extra time it takes to get to this…read moreone as opposed to the more convenient location by my house. I do a lot of shipping, no kidding, I'm at the post office at LEAST 4 times a week, so going to other places out in town was adding up, and we all want to ship for the best price possible. I mean shipping is super expensive, right? So the USPS does win when shipping domestically. And as long as it's under a certain size. I am able to go during the day when it's not super crowded, and I am always glad when I get Chucks window. He's friendly, pleasant to talk to, SUPER SPEEDY (FTW!) and always ask how my business is going, or how my son is doing if he's not with me. I appreciate his friendly banter and good attitude. Everyone else I've had the opportunity to deal with there is also pleasant. Unlike the other post office in town. This is the only post open on Saturday and it happens to be between 10 - 1PM. There is street parking and a private lot. Oh,and the Passport office is in the same building.

We vacation a lot now that we're retired and have the post office hold our mail for the period we…read moreare gone. We request all accumulated mail from the hold period be delivered and almost ever time something goes wrong. Either mail is delivered sometimes during the hold, or the hold mail is not delivered when the hold ends or we try to pick up our mail but it's out being delivered. I called about a recent problem and I got "it's here - I guess your mail carrier just forgot" Ok, for 3 days?????

We came in to get something notarized and sent overnight. I dreaded the process because everything…read morethat used to be pretty ordinary seems difficult now: long lines, cranky staff, and a lot of "I don't know!" Well, that certainly wasn't the case today. We were fortunate enough to have Deidre take care of us! She was so nice, so knowledgeable, and so helpful. We were in and out of there in 20 minutes, and we knew that everything that she had said would be done, would be done. That rarely happens nowadays. UPS really knows how to hire good people and take care of its customers. It is a pleasure to write this review for her. UPS. You're doing great.

Adequate is the best description I can provide for their service. They accept your package for…read moreshipping without much fanfare or interaction which left me feeling less than appreciated. I've been to other UPS Stores that greet you warmly and thank you for your business...just not this location. Maybe I've been on days when they're short staffed which I know is no fun, so I'll keep trying.

I like small town post offices for the same reason I like regional airports. Friendly local…read moreservice, hometown attitudes, sometimes a bit of local news and color with interesting people in the line that all have a story to tell if you let them. Not that they are slow, if you need to get through fast I think the smaller post offices are faster than the larger ones because of shorter lines and more efficient processes developed out of necessity. Easy to get into, easy parking and fast service. Well done.

Friendly staff, clean facility, always stocked. Staff always…read morehappy to greet you and ask how your doing.

Brought my completed flat rate package to the counter, mail clerk would not create or print a…read moreshipping label. Had to go all the way home to pay and print. What's the point of having someone at the counter? And there's no self serve machine. Always long lines.

Trained circus animals would give you better service than these clowns! The other post office in…read moretown is much better.

they're SO RUDE in there it's almost unexplainable....! This isn't the first time I've had a…read moreterrible encounter with a worker there and these has been two separate people. I went to another post office and they did what I needed with no problems.

This post office has a culture of lying about delivery attempts to businesses. Weekend deliveries…read moreare hardly ever delivered yet the driver inputs "delivery attempted" in the system. This is a bold faced lie and it happens 100% of the time on weekends when my usual weekday driver is out. When I go to the post office to complain...nobody cares. Worst customer service from any post office I've dealt with.

Service by Emily and the new manager (Gigi) are always the best and with a smile. The only reason…read morefor one less star is the parking lot. IT IS ALWAYS FILLED WITH BIG CRATERS! I mentioned the outside of the windows were full of cobwebs but that is no longer the case. It looks nice entering now. So maybe someone will see this and REPAVE the ENTIRE parking lot. They fill it and in no time the holes are back. Someone needs to come in and resurface it, pour some concert and then pave over it. The picture below is at the entrance. There is another hole in a parking spot. The exit side looks like some one patched it. Hope the federal office will see this and fix it.

I love this small Post Office and the people that deliver the mail. I have no problems with them…read more They are pleasant and funny. The job they do is a thankless one. They are all ways polite and I am thankful for them. Great job everyone.