No reviews from here for a while, so here's my latest experience: Improving! We were missing mail…read morefor several days after a hold due to vacation. I had to call USPS and got a very helpful person who said she would call to follow up. It took 2 days, but a nice man from this office called after our mail and packages were delivered ON A SUNDAY! That delivery alone made me very happy and confident that they care. We also told him that the number for this location rings 10 times, then disconnects with no opportunity to leave a message. I just checked, and it is working normally! So a problem turned into several solutions that I hope helps other customers.

The employees work very hard and appreciate the support of the community. Just like any other…read morebusiness, staffing challenges are up and down but the employees keep the mail moving.

Any time you need to get stamps, mailing materials or ship items there is not a long wait at this…read moreUSPS location. The clerks are helpful and friendly. You can even buy gift cards here. Also... Debbie and Nathan are the best!

They never answer the phone. Tried several different times throughout the day. Have a simple…read morequestion so now have to drive there to get an answer.

My favorite letter and package drop for years, mainly because of Shai. Sunny, knowledgeable,…read morefriendly and patient man.

Small Country Post Office. Short to no lines. Service friendly & fast. Adequate parking lot…read more Building pretty new & clean.

New owners as of 01 August 2024, Reopened on 12 August 2024…read more Looking forward to providing the community with the best service we can. R, Mike & Bella

I wish I could give this place zero star.. The Asian burnt looking woman that works here seems to…read morehate her job and is ALWAYS in a bad mood .. I once had a question and she rudely replied "google" . I am not the only one who has had multiple unpleasant experiences with her either. I spoke with a few friends of mine and I was told they also have had bad experiences with her!! Maybe she needs to look into a different type of job because customer service is DEFINITELY NOT FOR HER!!! I also suggest all the military families new to the area to either use the FedEx drop off box on base right outside the PX or Walgreens out in town as they also take FedEx packages! PLEASE AVOID THIS PLACE AND DO NOT TAKE YOUR BUSINESS HERE!!! And to the grumpy old lady if you still don't know who I am.. Well, I am the person you charged $2 for a 2 inches tape to send out my already packed and labeled package!! I will continue to spread the word on your lack of customer service and rudeness!!

Ok...I'll admit it. I like this post office. I gladly drive the extra time it takes to get to this…read moreone as opposed to the more convenient location by my house. I do a lot of shipping, no kidding, I'm at the post office at LEAST 4 times a week, so going to other places out in town was adding up, and we all want to ship for the best price possible. I mean shipping is super expensive, right? So the USPS does win when shipping domestically. And as long as it's under a certain size. I am able to go during the day when it's not super crowded, and I am always glad when I get Chucks window. He's friendly, pleasant to talk to, SUPER SPEEDY (FTW!) and always ask how my business is going, or how my son is doing if he's not with me. I appreciate his friendly banter and good attitude. Everyone else I've had the opportunity to deal with there is also pleasant. Unlike the other post office in town. This is the only post open on Saturday and it happens to be between 10 - 1PM. There is street parking and a private lot. Oh,and the Passport office is in the same building.

We vacation a lot now that we're retired and have the post office hold our mail for the period we…read moreare gone. We request all accumulated mail from the hold period be delivered and almost ever time something goes wrong. Either mail is delivered sometimes during the hold, or the hold mail is not delivered when the hold ends or we try to pick up our mail but it's out being delivered. I called about a recent problem and I got "it's here - I guess your mail carrier just forgot" Ok, for 3 days?????

I have been away and stopped by to mail a package. Omar was very helpful. He helped me decide…read morewhich priority envelope I needed. I appreciated his help. Service was good. Shop was clean. Looking forward to the second quarter to get the new stamps. March 2026

I walked in todat at noon on the dot. I got in line and Cedtic was already helping a customer. An…read moreolder white haired man comes out of the back stating "We closed at noon, I wouldn't have let y'all get in line." Then proceeded to stomp around, walking in amd out of the back slamming the door as he went. I get it, no one wants to work on Saturday. Of the 3 customers in the building not a single one had said anything to provoke this outburst let alone deserve his tirade. Is this really acceptable customer service of the USPS? Next time, politely let people know the time and you've closed. This is a small town, there's absolutely no need for this kind of behavior.

Wonderful folks - nice , calm town totally like a nice…read morecountry side love it place is located really well and well designed also all the timings have captured on the photo this was done on 4/7/2021 - but posting today - too many things on the plate working on the weekends too -saturday and sunday full time have to get up for bus at 06:30 leave the hotel at 05:$5 too early for an Asian Indian old man - love sleeping in the morning -no other go with so many things or credit - just kidding

The post master needs to be fired IMMEDIATELY! She is completely useless and the post office needs…read moreto put Nathan in charge! I have had tons of issues since my long time mail lady left my route about a year ago and I started getting these short term people that are constantly rotating routes. Even off of holiday season we were getting our mail at 8-9 PM and that is beyond ridiculous! Not just because of the time, but to be working them so late when I know they are getting to work at or before 6 am six days a week to have to sort their own mail before they go out to deliver it. I have personally dealt with this "post master Ms Icy" (however she spells it) an couple times and she is nothing but a problem who thinks we all owe her something as if she is freaking entitled! She has to be a DEI hire because she surely wasn't hired above anyone else based of the skill she brings to the table! DEI or a job hookup is the ONLY way she is where she's at! Nathan has been absolutely amazing with all of my issues and DESERVES to be POST MASTER of SNEADS FERRY!!! All social media sites in SF are constantly complaining about how horrible the post office is being run right now and it needs a serious change! I will not stop until she quits or is fired! Sneads Ferry help me by jumping on board with 1 star reviews so we can fix our post office problem and get rid of this evil lady! Replace her with the person that will fix our issues and hire the employees that will deliver our mail on time and correctly! Support Nathan!!!! I will say that I don't even personally know him, but he is always the person that answers the phone and fixes all of my problems and they have always been fixed immediately! I'm talking about even having packages brought to me that the driver screwed up on in less than an hour during the holidays. That's the service we need!

Classic post office. Slow, plodding service and no effort to get extra help out when the line gets…read morelong. This has been the case for 18 years through many different "workers." The best thing the postal service has done for the country was help give birth to FedEx and UPS.

having a package/mail delivered to Emerald Isle, NC properties is a crap shoot. I own a few homes…read moreand do quite a bit of work there. They can't seem to deliver packages to either property. Frustrating. I am there watching the postal driver up and down ocean drive, but they can't seem to deliver a package. Everyone else can seem to deliver there, but not the POST OFFICE. Uggghhhhhh.

I am a local artist and have used them a few times for scanning my art/ printing and even shipping…read moremy pieces out to my customers. I have never had an issue until recently. I can have a lot of grace and patience especially for newer staff members who may not have the muscle memory for the job just yet, but I came in this last week, waited in line a bit, and was greeted and served by a newer team member. I came with a few art pieces (none bigger than 9x12 in size) I needed packaged and shipped to 2 different addresses. We sat in there a good 45 min waiting, watching the whole time, she struggled to pack them correctly and something in me knew I should have triple checked if the packing slips ended up with the correct boxes but I decided to trust her. Side note: One of those packages was going to a dear friend who just had a huge loss in her life and the piece I was commissioned to do was to commemorate them at the funeral. I gave myself enough time to ship it out so it arrived on time. I left after waiting a long while to finish up everything and got my tracking numbers. The first package arrived when it said it was going to (the one for the funeral) and she opened it and told me it was the wrong piece. I immediately called the store and Kim was very helpful in getting me new shipping labels to then send to each person and get them to resend each package. Very thankful for her help. I was informed that my inconvenience was noted and that a manager will reach out and follow up. It's been a few days and still haven't heard anything. I can have grace for the new trainee but this is when the importance of what's shipping comes into play, you never know as a customer service rep what's super important and what's not. This particular commission getting there late affects my business and makes me look bad for not getting it there on time. This person paid good money to receive this piece on time and was very disappointed. All of that being said, I will keep coming back, I won't let this deter me from support a local business but I share this experience more for the team. I know things happen and I'm really understanding, it just affected my business in a way that may make me reconsider if I should use their packing services and just package my pieces myself. I will still come back to scan and print and ship.

Exactly what we needed! We can not be home to sign for delivery but Goin Postal had our back. Thank…read moreyou.