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    Harriotte B Smith Library

    3.0 (2 reviews)

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    New Hanover County Public Library

    New Hanover County Public Library

    4.0(3 reviews)
    45.9 mi

    I really enjoy going to this library when I am in town. They are a nice size on multiple floors,…read moreand have desk where I can sit and plug my laptop and relax. Plus they have meeting rooms, and programs for the community at times. The staff seem really nice. Great way to kill time.

    The library itself is fantastic. It has anything you or your child might need. However the staff is…read morevery cruel. If you ask questions they are snappy and cold. I have had many encounters dealing with the women that work in that library being rude, one example is when I needed to re checkout a book since I only had a few more days to read it. The lady at the desk didn't say a word to me snaches my library card and then concludes by stating "next time do it online" however I was also there for the computers. So why should I not go a head and checkout the book? She could of explained kindly there was a way to do so online however again I was there for the computers. After I proceeded to the computers and began to print a new lady approaches me saying "you need to not use these computers again and use the ones downstairs. I will let you finish this time." in a malicious, superior tone. So I said "okay thank you for so kindly telling me that information!" I have never been so humiliated in my life! Rude! How dare anyone speak to anyone in such a manor! People need to realize that their words can impact someone's day. You never know how someone might be feeling and it's important to take that into consideration before you starting being rude. Think before you speak.

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    New Hanover County Public Library
    New Hanover County Public Library

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    Harriotte B Smith Library - libraries - Updated May 2026

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