We recently had the pleasure of having Bradly hook up our new gas range and gas fireplace burner…read more He was personable, very knowledgeable and a credit to ARC plumbing. ARC is lucky to have him represent their company. We look forward to working with ARC and Bradly in the future.

We woke to the sound of rushing water at 5am. Water heater had bad leak. Had to turn water off to…read morehouse. Called 4 other plumbers until we found one able replace water heater that day. Biggest challenge was it was located in our attic on third floor. It was such poor design in our house by original builder. Attic opening was not big enough for new going in and old one coming out. AJ and Tucker were great. Got us up in running that day. Worth every penny not to have to wait three days other plumbers quoted.

Matthew's Plumbing has done some work for us before, a PRV and a water heater replacement. I had…read morethem come today to check for a leak which I was pretty sure didn't exist. The city of Raleigh refuses to check their water meter or replace it without an invoice from a plumber. Our water bill was higher than usual the last few months. I did a toilet leak test and found no leaks. Nothing else on the property showed a leak. I called the water department and they were less than helpful. Despite our bill going DOWN after turning ON our sprinkler system, they insisted there was a leak. Matthew's Plumbing sent two guys out who listened to the story, checked the meter as I did, checked the crawl space (no leaks) and listened to me complain about the water department. I was expecting to pay $200+, instead they only charged me $75. These people are honest. I was upset enough that I would have paid the $200 or more had they asked me to do so. Today's visit is why I'll keep doing business with them.

We had two simple tasks: install a per-faucet water filter, descale our tankless heater. We got TWO…read moreleaks: one busted pipe and one improperly installed water filter (screwed on badly, constant dribble). Neither of them were caught and ran for weeks causing massive water damage. Matherw's refuses to take responsibility and even BILLED US TO FIX IT! insurance is suing them for us. STAY AWAY. They do NOT stand by their work!

My project was a bit tricky and more than several have come to try to connect a new bathroom…read morevanity's plumbing to the wall. This process of selection lasted 4 months! I wish I had found KW Boykin first! They ruled out my best solution for an even better one! The consultation appt. expanded to the repair and in just one day, my project was finished! I can't praise them enough on communication w/courtesy, professionalism , price point, problem solving and knowledge. They did charge a fee, that I was not aware of unfortunately, so I'm glad they were able to preform the work.

Woke up to find we had no running hot water. Despite it being a weekend, Keith got back to me…read morewithin minutes and took quite some time to carefully walk me through troubleshooting, ultimately rebooting our tankless system, and everything has been working since. Several other plumbers didn't even bother to return our calls or check-in, even days later, despite the emergency nature. Will be using Keith for our plumbing needs going forward.

The serviceman was polite and was careful not to make a mess while removing my faulty garbage…read moredisposal. He finished the job in a timely manner and everything is working properly now.

Did what they said they would do. Responsive and flexible. Clean professional. Price was high and a…read morelittle bit of a surprise because I thought their quote was final price but realized they quoted me not including taxes which for a larger job were significant. But other than that. I was pleased.

Melvin is a true find! I had unscrewed the kitchen faucet…read morecap to see why the tiny, sealed LED light had gone out in the Allen + Roth faucet sprayer. Upon unscrewing the metal hose, it immediately retracted into the curved faucet -- slid through the tube and caught at the end of the pipe under the sink. I was able to feed it back up through the curved faucet, and could see the end of the metal hose up near the top side but was unable to pinch the edge of the hose and pull it through. I worked at it for a couple of hours -- trying and hoping that I could fix it -- but finally threw in the towel. Professional help was needed. Melvin answered my phone call at 8:30 am while on his way to an already scheduled service call. Hearing that we had guests who had just arrived the night before, he agreed to try and make it by our house that afternoon. Melvin was able to come by that afternoon, reconnect the water line, identify the part number of the faucet head, connect with the company's customer service department to determine the replacement part. Melvin is knowledgeable, patient, fair and kind. He goes the extra mile in providing plumbing service. Unbeatable!

I had new countertops installed which required me to get a plumber out to get the garbage disposal,…read moredrain, water lines and new faucet installed. I didn't have a second thought about who to contact and sent a request through to J Plumbing Service and arranged for a time for Melvin to come out to install. As with the previous job he did it was excellent work at a very fair price. I would recommend him to any of my friends or to those on Yelp looking for a good plumber at a great price.

Top notch Plumbing service. Clarence was the tech who came…read moreout to handle a small plumbing job. He was professional, knowledgeable and efficient. He even gave me some helpful tips on how to manage similar issues. Over all, I would highly recommend Air Experts, as they are true pros who offer rates that are competitive and reasonable.

We had our air conditioning unit serviced by a competitor and the unit required a fairly costly…read morerepair. I contacted Air Experts to request a quote for the same repair to compare pricing. Air Experts would not provide the quote unless I paid them $49 for a service call. Seems odd to have to pay for a quote when one knows what is wrong.

James Coats is the most reliable and professional plumber I've ever have do work at my home. Always…read moreon time and delivers in a timely fashion. I would recommend his company over anyone. Dennis K./Clayton NC

I live out of state and have a rental in NC. The company was…read moreeasy to work with, reasonable With costs and I will be doing business with them again when needed.

The job was very small, connecting a laundry sink. After getting ridiculous quotes from handymen, I…read morecontacted Barbour-Pourron who had done some work years ago for which I remembered they were much more reasonably priced then others I called. Travis arrived during the scheduled window, called me prior and fixed the issue quickly, even upgrading some of the parts. I was very satisfied and will use them again and would also recommend them.

TERRIBLE CUSTOMER SERVICE!!…read more Wish there was an option for 0 stars. My contractor building our house had Barbour & Pourron install my showers in our new build. Showers were installed in Jan 2019. Fast forward Aug. 2023 my shower floor is cracked in 2 places. Called talked to Candice, she first told me that they had never worked with my builder. When I gave her the address she said it was before she started working there and that my shower was under manufacture warranty. She would schedule to send a tech out the following Monday to take pics and start the warranty process. She called me 35 mins later and said that it only had a 2 year warranty. I called her back she gave the manufacture, I called the manufacture they told me that the shower does have a lifetime warranty. After reading other reviews most everyone had the same experience with Candice as well.

Vincent was great business. He fixed everything we needed in no time! Definitely will be using his…read moreservices in the future! Quality work and service. Thank you!

Very easy to work with Vincent. I contacted through Yelp to have a vanity installed, he replied…read morealmost right away and even better; had availability quickly after that. My project is completed and I couldn't be happier. He was very affordable as well. The best part was the service he provided while in my home. He wore protective booties to protect my floors and asked me my preference on parts of the install before just doing it. Highly recommend

Woke up this morning with no hot water. Call Pure Water Plumbing and Alex had our new water heater…read moreinstalled this afternoon. On top of that they left the place clean and did a neat job. Thanks!!