Good service. Got our hot water heating cleaned out and running efficiently again. They were honest…read moreabout how they could and couldn't help and I appreciated that.

Very fair pricing. And quick to respond. Had a lift station issue for a couple years that another…read morePlumbing Co attempted to repair and then when failed offered a price in excess of $4000 to repair. ARC came out, assessed the situation and quoted a price 50% of the other. And when ARC came to do the work even lowered the price more due to one of our existing parts being sufficient for the new hardware. Give this Co a try.

We had Josh and Alex out to install our main sewer line clean-out and descale the pipes, and they…read moreknocked it out. They were efficient, professional, and kept us informed throughout the work. They also took the time to answer a few additional questions we had once the job was finished, which we really appreciated. The pricing matched the quality of the work, and the whole experience was refreshingly easy. Great work, great communication, and zero complaints from us. We'd happily call them again for future plumbing work.

Matthew's Plumbing was great, very responsive and well organized, also the people who came to my…read morehouse were very nice, and didn't leave a mess. They swapped out my electric water heater for a tankless gas, and also set me up to have on demand natural gas access for my generator!

My project was a bit tricky and more than several have come to try to connect a new bathroom…read morevanity's plumbing to the wall. This process of selection lasted 4 months! I wish I had found KW Boykin first! They ruled out my best solution for an even better one! The consultation appt. expanded to the repair and in just one day, my project was finished! I can't praise them enough on communication w/courtesy, professionalism , price point, problem solving and knowledge. They did charge a fee, that I was not aware of unfortunately, so I'm glad they were able to preform the work.

Woke up to find we had no running hot water. Despite it being a weekend, Keith got back to me…read morewithin minutes and took quite some time to carefully walk me through troubleshooting, ultimately rebooting our tankless system, and everything has been working since. Several other plumbers didn't even bother to return our calls or check-in, even days later, despite the emergency nature. Will be using Keith for our plumbing needs going forward.

Fast response, reasonable pricing for this project. I am considering moving other routine home…read moremaintenance because of this.

Did what they said they would do. Responsive and flexible. Clean professional. Price was high and a…read morelittle bit of a surprise because I thought their quote was final price but realized they quoted me not including taxes which for a larger job were significant. But other than that. I was pleased.

My water heater burst during the night, unknown to me. When I went downstairs and saw the flooding,…read moreI called several plumbers through Yelp, and only one called back right away. Melvin, the plumber, was on his way to another job, but he stopped by within a few minutes to turn off and secure the WH. He made an appointment for the next morning, and arrived on time with a new WH (the old one was rusted out). He spent over 5 hours, installed the new WH, new pipes, and new pressure tank. He even found and cleared the cellar gravity drain, which had not been cleared for at least 28 years. The workmanship was superb, his attitude was very helpful, and the price was more than reasonable. I'll definitely call them for any plumbing repair in the future.

He is the absolute best plumber you can find! Very knowledgeable and very professional.read more

Every interaction we've had with this company has been beyond stellar. They're all super nice,…read morepersonable and most importantly, not full of shit. We've never felt like they were trying to oversell us. 10/10 recommend this company. Damien this evening was awesome, I honestly thought we were going to be in for a massive repair, it ended up not being. Honesty is becoming a thing of the past in our world these days but this company does a great job of restoring faith into the service industry.

I cannot understand why this company is not more highly rated. I had an awesome experience. Let me…read morelay it out. Background: I was waiting on another AC company to get back to me on a quote: days. Called them twice to check. Problem is it was hot as hell in the house - up to 88F in stifling humidity. So I called Air Experts late Thurs morning. We scheduled a consult with their "comfort advisors" (sales) for that same afternoon! That was kinda mind blowing by itself. Jackson and Erik got there and we were tearing it up while getting business done - hilarious really. By about 5pm same day, I had a quote and a good price for 2 new units. But then the next shocker. They scheduled the install FOR THE NEXT MORNING. Their installers arrived early next morning, Mark, Roberto, & Tyler. All great guys. By 10:30 I finally had air blasting in the house. I had suffered with failing AC for 18 months since buying this house and they had it down to 70 for their tests. It was... AMAZING. So, without doubt I recommend these guys. Professional, fun, courteous, timely and they honor their word.

I live out of state and have a rental in NC. The company was…read moreeasy to work with, reasonable With costs and I will be doing business with them again when needed.

James Coats is the most reliable and professional plumber I've ever have do work at my home. Always…read moreon time and delivers in a timely fashion. I would recommend his company over anyone. Dennis K./Clayton NC

The job was very small, connecting a laundry sink. After getting ridiculous quotes from handymen, I…read morecontacted Barbour-Pourron who had done some work years ago for which I remembered they were much more reasonably priced then others I called. Travis arrived during the scheduled window, called me prior and fixed the issue quickly, even upgrading some of the parts. I was very satisfied and will use them again and would also recommend them.

TERRIBLE CUSTOMER SERVICE!!…read more Wish there was an option for 0 stars. My contractor building our house had Barbour & Pourron install my showers in our new build. Showers were installed in Jan 2019. Fast forward Aug. 2023 my shower floor is cracked in 2 places. Called talked to Candice, she first told me that they had never worked with my builder. When I gave her the address she said it was before she started working there and that my shower was under manufacture warranty. She would schedule to send a tech out the following Monday to take pics and start the warranty process. She called me 35 mins later and said that it only had a 2 year warranty. I called her back she gave the manufacture, I called the manufacture they told me that the shower does have a lifetime warranty. After reading other reviews most everyone had the same experience with Candice as well.

It was a pleasure to work with Vincent. He was very responsive and gave fair and honest pricing. He…read morealso provides contracts and a certificate of insurance, which makes me feel comfortable. The only hiccup we had was that the tub that I ordered did not actually fit the space exactly so I'm going to have to do some drywall work around the tub. He was able to refer me to someone so that I could get that patchwork completed. I would definitely work with him again in the future

Vincent was prompt, courteous, and even tried to under charge us for a part he clearly had to buy…read moreagain, but offered for free. Highly recommend!

Woke up this morning with no hot water. Call Pure Water Plumbing and Alex had our new water heater…read moreinstalled this afternoon. On top of that they left the place clean and did a neat job. Thanks!!