First time here . Latasha was great ! Helped me with my first time application for my passport ! It…read morewas quiet a chill day . I have been to other locations near by and oh boy do we lose patience . Sometimes we forget that some maybe new at the job. Idk. We all have those . Anywho ... I appreciate the help Latasha and I can't wait for my trip ! Appreciate you answering my questions .

This location should be close .. how many complains do they need,they loss many packages…read more. Customer service is the worst .. I just wish all my packages hasnot arrived in this location..

If you want to be harassed and berated by the Moe, Larry and Curley this is the place you want to…read morebe. The staff members here are comfortable with their cushy jobs. The customer service skills set is severely lacking. It is a prime example of why the post office fiscal operations are in the red. Thankful for email, FedEx and UPS. You won't have to worry about me ever stepping back in this place again. Absolute garbage

Last package of mine that went through this facility started in OH, came to Bedford Park. They sent…read moreit to Indianapolis. It came back to Bedford Park and they sent it to Chicago. Back to Bedford Park where they finally delivered it after I called to complain. I have another package that has been sitting at Bedford Park and hasn't moved for 24 hours. Not a postal distribution center, it's a clown college.

I frequently drop off packages in need of a shipping label and they are always kind to me. I love…read morecoming here. They are very respectful and patient with customers.

Food is very good! Friendly waitresses! 5 or 6 tables to have enough people to accommodate the…read morelunch and dinner rush. Priced fairly enough, for what it is! I love this place. Muy bien !

This is in regards Unfortunately, about the service I had experience here. I came in just to…read morepurchase 2 regular stamps for a $1.56. I had $10 but she (the clerk has the audacity to tell me she cant service me because she DOES NOT have change to break $10?. I address if that was the case why did you not place a sign and she was being very rude and a so called smart ass answers. I am thinking to myself supposed someone who does NOT use Credit or debit card has cash only how is she going to handle or give change. I find that very rude and unprofessional next to her comments like she would not sell oh well? Anyways I just wanted to address that. I did have a debit card but I really did not want to use it since I had cash. Another thing she said was the USPS is NOT a bank? That's fine but supposed what about customers who only have cash only that day? I guess not service. That is a pretty bad way the USPS conducts business especially that it is real currency or legal tender in USA for a government run organization to do such service to deliver parcels. I will be posting this on Google review and Yelp as well but I really would like other Patrons to see what unprepared and unprofessional service USPS has on that particular clerk. It was a women but I did not see her name tag nor did I get her name. Please be careful for older patrons who DO not comply with modern times and use credit or debit card NOT to come here. Next to rude, sarcastic service from a USPS clerk here. Should NOT deserve any Star despite it is 1 star rating on service.

Government funded public buildings always look horrible. I gotta thank these people working here…read morefor being fast with the line. I would literally die of boredom working in this dismal grey place. Thanks ladies.

This post office most my package that was dropped off 10 days ago and it hasn't moved since. Today…read moreis the 18th and it was supposed to delivered last week. It was scanned in and never moved which means it's lost. This post office doesn't even have a phone number to call to talk to someone so I'm writing this hoping someone sees it.

Black woman working the front is extremely rude. Didn't greet me and completely talked over me…read morewhile I was trying to explain what I wanted. Could barely hear her cause she was wearing a mask which made her raise her voice and talk to me like I'm 5 when I couldn't hear her. Awful.

Never had a problem Light line…read moreVery nice lady at counter Package went to where it needed to go

The postal workers here have always been nice to me. The service is usually speedy…read more This is just like any other postal office, other than the fact that have 1 parking space in the postal office parking lot. However most people are usually in and out pretty quickly. The postal office has everything you would see at any other postal office, I've never had any issues here.

Having a hard time getting a live agent when calling UPS Customer Service?…read more When prompted by the voice mail warden reply "returning a call" and you will get connected immediately.

This company will charge you to reschedule a delivery if you ask them not to destroy a package by…read moreleaving it outside in torrential rain. Also tracking will just disappear. Customer service is a ring of hell. Immoral, shoddy, wretched, awful company. Stick with the good and decent USPS. This is the evil of the private sector. If a merchant ships with them, don't buy from them.

I'd like to update my already five star review with another five star review pointing out that…read moreSheldon is the most helpful customer service rep. He works the front window and he is efficient and so pleasant. I felt like I made a friend.

I wish I could give them zero or even a HALF a star. I have lived here in Lyons previously for 7…read moreyears... Moved back 3 years ago... In the last month my packages have started to go MIA (even WITH tracking/insurance on them!) OR they leave them outside ripped open, in the rain when my porch door has a sign that says LEAVE ALL PACKAGES INSIDE ON THE PORCH how hard is it to follow a SIMPLE directive and NOT tear open or steal package???!!!!!

I had the pleasure to meet Jessie Reed from USPS located at 433 W Harrison Chicago IL. He went out…read moreof his way to call me directly and made sure I was aware my mail was not being delivered due to the fact I had made an error on my address change. I was completely shocked that he would take the time to call me and reassure me that he was taking ALL my mail back to the post office so I could pick it up the next day. Sure enough I called him to just tell him I was at the post office to pick up my mail and he was more than happy to bring it down to my car, since it was a good amount of mail. What a gentleman, he was so nice and informative on what I should do to get my mail. I just want him to be acknowledged because I must be honest I had no faith in the postal service workers I had some bad experiences, but Mr. Reed changed that with his kindness. Again THANK YOU for your help and kindness especially at this time (Covid-19). We need more Postal people just like YOU! Sincerly, Mrs. Bez

I haven't met a friendly employee at this location. I usually use the self-service kiosk to avoid…read morehaving to interact with the clerks, but sometimes the kiosk is down and I have no choice. I also had a serious incident on the escalator. It caught my skirt, and despite multiple attempts to stop it, the escalator continued running. I returned the next day to report the incident and was told the person responsible was not there. After being given the runaround, no one ever followed up or compensated me for the damage to my dress, nail, watch, and other belongings. The elevators are also raggedy and often seem poorly maintained, which does not inspire confidence in the overall safety and upkeep of the facility. It's disappointing to experience such poor customer service, especially since the post office operates with very little competition. I do have another post office that I prefer, but this location is open later, which is sometimes more convenient. The facility often looks deserted, although there has been security in the parking lot since it reopened. Another frustration is that the location sometimes closes earlier than posted hours or seems to close whenever it wants. Overall, every visit feels like an inconvenience.