1. U S Government

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Sebastian, FL

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U S Government

2.7 (3 reviews)

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8 years ago

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Usps Vero Beach Post Office - A peaceful place after a visit to Vero Beach post office

Usps Vero Beach Post Office

1.5(17 reviews)
13.9 mi

Paid to have Premium Forwarding Service and working until last week and…read more no mail is being sent, no one answers the phone ,the fax has been disconnected. Now I try to recover the payments. Terrible service with no communications possible. Paul Morse, 1506 East Camino Del Rio, Vero Beach FL 32963.

So I went into this Post Office on 10/01/26 to pick up my mail from a mail hold. The employee at…read morethe second window from the left (African American female - name unknown) that helped us had NO IDEA WHAT SHE WAS DOING. She took my license, walked to the door on the right, and then came out the door on the left - came back to the window and told me that the mail carrier had my mail. I told her that I opted to pick up my mail, not have it delivered. Her response was that we do not know about that, it is SOP for the mail carrier to deliver the mail when the mail hold is over. WRONG!!!!!!!!!!!!!! Anyway, we asked the mail carrier today and he told us that our mail was indeed at the Post Office. So we went back today (10/02/26) and got our mail. Here is the issue - the employee that helped us today did several steps that the employee yesterday did not do. Again, this first employee had no idea what she was doing. In addition, she was unprofessional, dismissive and definitely incompetent. My advice to anyone dealing with this post office, if you get an answer that seems off, ask to speak to either another employee or a supervisor. I will not trust what someone at this post office tells me again if it does not sound correct.

U S Government - postoffices - Updated October 2026

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