Over the past several decades, my family and I have received friendly and well-informed service…read morefrom the employees at this post office. We've bought postage stamps here for the numerous postcards that we've mailed from here, over the past years. This is a really handy location for those visiting the downtown / Bath House Row area of Hot Springs.

Hot Springs is a friendly city, but visiting this post office put them over the top for…read morefriendliest, most helpful city I have ever been to. Ray helped me find a perfectly sized box to send a last minute birthday present to my friend. We had a nice conversation and the service was extraordinary, in every sense. Also, this post office is located right beside a precious gemstones store with beautiful art. What a treat.

I'm upset I ordered something and the mail man said it was delivered but I didn't received my stuff…read moreI paid for something and I want it or my money back we have complained several times about he put stuff in other people boxes I'm upset about my stuff and my money I paid for

I went to our local post office on Section Line Road in Hot Springs, AR yesterday/Sunday. I was…read moremailing a small manilla mailing envelope to my son. I used the mailing machine in the lobby, which prints out the proper postage on a white sticker. Instead, it dispensed a regular stamp (.50) with the amount of postage I was charged, stamped on top of it. It was difficult to read but dropped it through the slot. As soon as I did, I thought it most likely would not make it to the destination since it looked like just a regular stamp with print on top. I called the post office first thing this morning (several times) trying to inform them the machine was messed up and to see if I could get legible postage on my package, but got no answer. I went over and stood in a long line for my turn. I got to the desk and informed the guy that the machine had malfunctioned and i was afraid my package would not make it to destination. He could not have cared less about the machine or my package. Rude as he could be. It was all i could do to hold my composure. He said it probably went yesterday morning, but I did not mail till yesterday afternoon. He said he did not have time to go sifting through all the mail to retrieve my package. Seems he could have called someone from the back to help me. I could hear several people in the back putting mail in the PO boxes. I went over and rang the bell for help with PO boxes, but no one came. This was a little after 8 AM and he was already complaining to his coworker how he had been waiting on customers non stop.

2nd time that I've had to pay for tape for a return paid by a vendor on a return. $1 is $1 and I…read morewill never EVER use this GREEDY AZZZZ UPS Store!!!!!! Terrible customer service and terrible attitude by their employees. Last post about this same situation the owner replied that he's sorry and for me to come into the store to make this right. All BS!!!! FED EX from this point on forever.

There needs to be an option to add ZERO stores for companies that need to go out of business. I…read morecould not have found a more worthless waste of oxygen than the employees at the UPS store on Higdon Ferry Road. Notary? Answer, yes, we are supposed to have one, but we don't. Why do you advertise that you have one? Because we are supposed to have a notary, but we don't. It was like the old "Who's on first" comedy routine. The "clerk" tells me, "Ma'am, I don't own this store, I just work here." as if that was some sort of excuse. Go out of business, the incompetence is blinding.

Sometimes I get my packages easily, sometimes it's a wild goose chase.. for some reason arkadelphia…read morelikes to send my packages to Monticello and Bismarck - after already receiving my packages that has an arkadelphia address. I end up having to call the help line to file a claim to get it recovered and delivered. I've had packages go missing, found weeks later delivered to another address, also found in the back of a broken down pick up truck with tracking saying it was "delivered to carport/garage" .. everyone I've spoken with on the phone at this location is very helpful, nice & professional.. don't know what's going on with the workers of other duties here

Great experience. Eddie and Deana were very helpful. I was getting my passport renewed and…read moredreading the wait but.....I was in and out in 20 minutes!!! Fast, efficient, and friendly. Thank you!!

Love this post office, people are nice and work efficiently to keep me moving quicklyread more

This is a small, neighborhood post office - the one-room kind that every small town in America has…read more It's nice to find that kind of small community post office in a bigger city :) There's access (and drop-off mailboxes) on the back side, uphill from the Kroger parking lot in Hillcrest, and walk-in access on Kavenaugh proper. It's so narrow it's easy to miss from either side, but very convenient for those of us who live nearby. They have P.O. boxes for rent, small shipping boxes and envelopes for USPS Priority packages, the usual selection of stamps. But why this location stands out to me is the individual service. There's rarely ever more than one person at the counter to help customers, but there's rarely more than two customers in the place, so things tend to move quickly. But, I've had consistently great service from the folks here, and any letter or package I send from this location seems, almost magically, to get where it's going at least a day before it should. What higher praise can you give a Post Office?

Your mail is not getting delivered because there is a shortage of slave labor. Both Lincoln and…read moreWarsaw are micromanaged by insecure xx. As an RCA, you must buy a vehicle suitable to deliver mail on the right side. You will be given a month to buy. Expect to pay 10K or more for a vehicle with over 150K miles. That comes out of your pocket. USPS advertises $21.89/hour but don't be deceived. You are paid based on an evaluation of the route. In my example, it took me over ten hours to deliver mail and packages. The evaluation is 8.4 hours so I got paid 21.89 for 8.4 hour AND $0.00 FOR THE OTHER TWO+ hours and the 10+ hours is with no breaks or lunch. If you do the math, I got paid $2.00 above minimum wage but wait, it gets worse. You will get $90.00/day for milage but check with a mechanic. My mechanic says he does maintenance on several postal vehicles and the mileage does not cover the full cost of monthly maintenance. The problem is dirt and gravel "roads" that are in such poor condition it will destroy your suspension, ball joints, tie rods, struts, steering, tires, breaks, and transmission. That's what happened to my vehicle with only 70,000 miles on it. Crazy managers will threaten you, yell at you as if you are a child, and apply pressure to force you to work at a moments notice regardless if you're scheduled or not. If your car is in the shop, broke, not drivable their response is you must find a vehicle. You should have two vehicles, one as backup. Long story short, USPS cost you to work there and you're working for a net loss at minimum wage. You're better off flipping burgers where you get lunch and a guaranteed minimum wage. Although the treatment is not much better, you're treated better than a beaten and abused junk yard dog. I have worked 30 years in a professional setting and the post office is nothing like professional. It is like working at the docks, at a construction site or a high school gym. Kids just out of high school throwing out F bombs and management enjoying the belligerent language. The post office culture is very hostile and unprofessional. You are nothing but a slave to them, worthless peace of crap. As bad as that sounds, if you're Christian, it's ten times worse. These xx are controlled by evil spirits. Good luck.

I can have a package coming from California no problem till it hits Little Rock Post Office they…read moremay send it to Chicago or may hold it for 2 or 3 days before they ship it out I don't know what's wrong with them can't read or don't care but that has got to be the worst post office I have ever seen

Conway Arkansas Post office is worst in 50 states. They could lose a elephant on a 2 hole golf…read morecourse. They need all new staff. Terrible to deal with.

The employees have withheld my change of addresses twice.I have gone into the office twice with…read moreproof of identification,now the supervisor tells me my name does not exist in their system, though my daughters was fine,thank goodness.I have had nothing but Trouble in dealing with any state office in Conway,AR.This office included. There was no trouble when I paid for my post office box.I only pray they ARE NOT withholding my mail from existing State Offices in Conway.They are insisting that I never submitted form, that it was not in Thier system.