Over the past several decades, my family and I have received friendly and well-informed service…read morefrom the employees at this post office. We've bought postage stamps here for the numerous postcards that we've mailed from here, over the past years. This is a really handy location for those visiting the downtown / Bath House Row area of Hot Springs.

Hot Springs is a friendly city, but visiting this post office put them over the top for…read morefriendliest, most helpful city I have ever been to. Ray helped me find a perfectly sized box to send a last minute birthday present to my friend. We had a nice conversation and the service was extraordinary, in every sense. Also, this post office is located right beside a precious gemstones store with beautiful art. What a treat.

I'm upset I ordered something and the mail man said it was delivered but I didn't received my stuff…read moreI paid for something and I want it or my money back we have complained several times about he put stuff in other people boxes I'm upset about my stuff and my money I paid for

I went to our local post office on Section Line Road in Hot Springs, AR yesterday/Sunday. I was…read moremailing a small manilla mailing envelope to my son. I used the mailing machine in the lobby, which prints out the proper postage on a white sticker. Instead, it dispensed a regular stamp (.50) with the amount of postage I was charged, stamped on top of it. It was difficult to read but dropped it through the slot. As soon as I did, I thought it most likely would not make it to the destination since it looked like just a regular stamp with print on top. I called the post office first thing this morning (several times) trying to inform them the machine was messed up and to see if I could get legible postage on my package, but got no answer. I went over and stood in a long line for my turn. I got to the desk and informed the guy that the machine had malfunctioned and i was afraid my package would not make it to destination. He could not have cared less about the machine or my package. Rude as he could be. It was all i could do to hold my composure. He said it probably went yesterday morning, but I did not mail till yesterday afternoon. He said he did not have time to go sifting through all the mail to retrieve my package. Seems he could have called someone from the back to help me. I could hear several people in the back putting mail in the PO boxes. I went over and rang the bell for help with PO boxes, but no one came. This was a little after 8 AM and he was already complaining to his coworker how he had been waiting on customers non stop.

On Jul1, 2025, I had placed my mail out onto my mail box for delivery, and though the mail carrier…read moredelivered directly across Street, she went on down the one side of Lakeland and NEVER came back up my side, if that was how she was delivering. Thing is, she did not stop at my house to pick up visible from the street, outgoing mail from my mail box. Out of nearly 30 years, I can't say that has happened before. Being physically challenged presently, I left mail there with Hope's it will be picked up today.

Had a international package (camera) $500 with preprinted shipping label via eBay.. The clerk…read moredisposition was horrible claiming I had to insert forms 3 with the package. Her handling of the transaction which was $58 got worse when she pulled out a packing slip and said to put it in one but said she doesn't sell or provide items. I opened the package and reused the tape which was less secure and she claimed was at my own risk. Solution she provide me with the shipping sleeve or tell me how /where to buy one.

This place is well-run by FRIENDLY postal workers. I came in today to mail a box back to S.F. and…read morethe postal worker finished up with the five people in front of me in record time. When he noticed I was from S.F. he said 'Go Giants!' and that made me smiled. So nice to hear that from someone in Arkansas in the off-season!

Love this post office, people are nice and work efficiently to keep me moving quicklyread more

This is a small, neighborhood post office - the one-room kind that every small town in America has…read more It's nice to find that kind of small community post office in a bigger city :) There's access (and drop-off mailboxes) on the back side, uphill from the Kroger parking lot in Hillcrest, and walk-in access on Kavenaugh proper. It's so narrow it's easy to miss from either side, but very convenient for those of us who live nearby. They have P.O. boxes for rent, small shipping boxes and envelopes for USPS Priority packages, the usual selection of stamps. But why this location stands out to me is the individual service. There's rarely ever more than one person at the counter to help customers, but there's rarely more than two customers in the place, so things tend to move quickly. But, I've had consistently great service from the folks here, and any letter or package I send from this location seems, almost magically, to get where it's going at least a day before it should. What higher praise can you give a Post Office?

The Magnolia,Arkansas US Post office is always operated by friendly staff who are very…read moreknowledgeable about their work and have always been more than willing to provide the best service possible for the customers and people in the Magnolia area!! They have done such great job with their employees that I have come to the Magnolia Post Office even though I actually live in a nearby rural location which is not connected with the Magnolia Post office and I am happy to drive here to pick up my business mail in this clean and organized place and have the highest respect for all the staff that are so efficient as well as friendly! There are no other words to be used in describing the wonderful workers who continue to serve us with the original post office goals that make the US Postal Service second to none other the world over!

It's a United States post office, what can I say. It offers all USPS services including passports.read more

This is the closest post office to my house, but I prefer going over to Huron Avenue b/c there are…read moremany more employees working there - and they have an automated machine that I can use myself. This post office is the worst in terms of a line. The employees at the counter are SO nice and friendly, but there is only ONE person working the counter at any given time of day. Even during the crazy Christmas season, each time I went in to that location - ONE person working the counter. Come on, let's get it together!!!

I was waiting for a certified letter to be delivered. My wife watched from her office as the…read morecarrier dropped our mail in the box. When she went to the box there was a certified notice saying that noone answered the door.

Conway Arkansas Post office is worst in 50 states. They could lose a elephant on a 2 hole golf…read morecourse. They need all new staff. Terrible to deal with.

The employees have withheld my change of addresses twice.I have gone into the office twice with…read moreproof of identification,now the supervisor tells me my name does not exist in their system, though my daughters was fine,thank goodness.I have had nothing but Trouble in dealing with any state office in Conway,AR.This office included. There was no trouble when I paid for my post office box.I only pray they ARE NOT withholding my mail from existing State Offices in Conway.They are insisting that I never submitted form, that it was not in Thier system.