Sometimes I get my packages easily, sometimes it's a wild goose chase.. for some reason arkadelphia likes to send my packages to Monticello and Bismarck - after already receiving my packages that has an arkadelphia address. I end up having to call the help line to file a claim to get it recovered and delivered. I've had packages go missing, found weeks later delivered to another address, also found in the back of a broken down pick up truck with tracking saying it was "delivered to carport/garage" .. everyone I've spoken with on the phone at this location is very helpful, nice & professional.. don't know what's going on with the workers of other duties here read more