Conway Arkansas Post office is worst in 50 states. They could lose a elephant on a 2 hole golf…read morecourse. They need all new staff. Terrible to deal with.

The employees have withheld my change of addresses twice.I have gone into the office twice with…read moreproof of identification,now the supervisor tells me my name does not exist in their system, though my daughters was fine,thank goodness.I have had nothing but Trouble in dealing with any state office in Conway,AR.This office included. There was no trouble when I paid for my post office box.I only pray they ARE NOT withholding my mail from existing State Offices in Conway.They are insisting that I never submitted form, that it was not in Thier system.

Great service and fair prices for shipping, notary ,shipping supplies and more. Friendly people and…read moregood experience

FRIENDLY AND INFORMATIVE I usually only ever ship out and…read morerarely do returns, so I wasn't sure how to accomplish what needed to be done. The postal worker this day was very friendly and straight forward. She told me exactly what I needed and didn't.

I've always received courteous and fairly efficient service from this post office location.read more

Educated and skilled aff. They broke several federal laws with my SSDI benefits without…read morenotification of any kind. My daughter and I have have lost everything because this office,a long with the Department of Human services, reduced my benefits. I have not encountered such hardship before going to state offices in Conway AR. They shoot first, and ask questions later. I was informed that there is a glitch in their s6stem in Conway. Same thing at the post office,too. It makes me wonder about the poor homeless in Conway.You will lose your benefits.

Absolutely horrible office and system in general. I recently applied for retirement benefits. The…read morewebsite stated it may take "up to 6 weeks". After 7 weeks and no response from anyone and no update on the website, I finally got in touch with someone there. I was told it would be the 3rd Wednesday starting next month. Well, that day was today and yesterday a voicemail was left on my phone but with no reason why they had called. I did not get my payment today and on the website, it still says application in progress. It's been over 9 weeks. They hardly ever answer their phones, they don't return messages, you can't go in to the office, and it is not possible to contact them from the website. And about this, the website actually closes down at night and on the weekends so you can't even access your account. Who ever heard of a website that closes down regularly?

Love this post office, people are nice and work efficiently to keep me moving quicklyread more

This is a small, neighborhood post office - the one-room kind that every small town in America has…read more It's nice to find that kind of small community post office in a bigger city :) There's access (and drop-off mailboxes) on the back side, uphill from the Kroger parking lot in Hillcrest, and walk-in access on Kavenaugh proper. It's so narrow it's easy to miss from either side, but very convenient for those of us who live nearby. They have P.O. boxes for rent, small shipping boxes and envelopes for USPS Priority packages, the usual selection of stamps. But why this location stands out to me is the individual service. There's rarely ever more than one person at the counter to help customers, but there's rarely more than two customers in the place, so things tend to move quickly. But, I've had consistently great service from the folks here, and any letter or package I send from this location seems, almost magically, to get where it's going at least a day before it should. What higher praise can you give a Post Office?

We needed to mail some cards to family members so we stopped here to pick up some stamps and mail…read morewhat we had. The staff here is very friendly and in the course of the conversation with the desk clerk she told guys about a strange occurrence they had recently. Seems a rooster has decided to take up residence in the bushes outside of the building. he has become a regular attraction and the local TV station has even come out and filmed a story about him. They have named him Rufus. The Postmaster came out and tried to get him to come out by throwing out some food but, he is very shy and would not show himself. We had a fun time trying but, never got a photo. What a hoot in a small town USA.

Employees are rude and untrained if you have an active account that you are using and the boy can't…read morefind it he tells you he can't help you and to go somewhere else This store and its employees are Not worth my Time They want to holler and scream Bad bad store Stay away

Usually quick service. Packaging materials available if needed. A great option for Amazon returns.read more

This is probably the worst PO I've ever been to. My P.O. Box was looked 3 days before my payment…read morewas due. My package was opened and taped up again. They won't deliver my package to house I have to go in and pick it up which of you ever look for the hours of operation, don't waste your time because they open the doors after 9am. Honestly just use UPS or FedEx or a three legged turtle would be a faster way to ship and receive a package with far less headache.

This is the closest post office to my house, but I prefer going over to Huron Avenue b/c there are…read moremany more employees working there - and they have an automated machine that I can use myself. This post office is the worst in terms of a line. The employees at the counter are SO nice and friendly, but there is only ONE person working the counter at any given time of day. Even during the crazy Christmas season, each time I went in to that location - ONE person working the counter. Come on, let's get it together!!!

I was waiting for a certified letter to be delivered. My wife watched from her office as the…read morecarrier dropped our mail in the box. When she went to the box there was a certified notice saying that noone answered the door.