We will never use this service again. When the place was closed on the day they promised us a clean…read moresuit for our son's funeral then was rude and unapologetic

From the owner: Hangers Cleaners was the first Dry Cleaners in Central Arkansas 2006 to not use the harsh solvent…read moreperc. We have used the C02 solvent and a Eco solve hydrocarbon solvent that is environmentally friendly. It does not have an odor and we have found that customers do not want the "chemical smell" that most Dry Cleaners still use. We started out with a small delivery and pick up service and a couple of store fronts. We now have 6 locations and the largest Pick up and Delivery Service in Central Arkansas.

When Tide Dry Cleaners opened, I quickly tried them out of frustration with poor service. It really…read moreannoys me that most cleaners crush buttons and leave chemical smells. Several times, I have gotten shirts back from Tide with a hang tag telling me they fixed a button - no extra charge... Just fixed it. I grew up with my mom washing clothes in Tide & Downey... I prefer the scent. It is familiar & feels like home. Tide Dry Cleaners is the only dry cleaners that gives me that on a suit and my dress shirts. I can only compare the difference to that of sleeping in my bed or cheap hotel sheets. The hotel's are rough and they just don't smell right. I feel that way when other cleaners wash my shirts & suits. What I like the most though is not the scent and fixed buttons. Every time I go in the staff is beyond friendly. The managers know me by name. The rest of the staff is always warm and friendly. When I have inadvertently left something in a pocket, it has been returned in a bag with my clothes. The first of last week, I had to make a quick trip. I didn't get my clothes in until after 10am. When I asked if they could have them ready by 5 that afternoon, they didn't flinch. The girl at the counter quickly responded "we would be happy to... & watch your email to know exactly when it's ready." Around three that afternoon, I received an email that my order was ready. I was able to have my wife grab them while she was out and avoid going myself after work. When I got home my wife told me Andrew (the manager that helped her) said for me to "have a safe trip." I just love the that kind of friendliness. Combine it with my clothes all smelling & feeling like they do from my house... I like this place.

I usually do not leave reviews, but the consistently rude service I have experienced at this…read morelocation over the past few years has been unacceptable. One incident that stood out was when a young white male employee with painted fingernails ran to the door around 4:50 p.m. and locked it while clearly seeing me walking up, even though there were still about 10 minutes before closing. I overlooked it at the time and continued using this location. More recently, an African American woman named Chelsea or Cheisel, who had red-colored hair, provided some of the worst customer service I have ever experienced. Every interaction with either her or the white male employee has been unnecessarily rude, regardless of how polite and respectful I try to be. Customer service and professionalism matter, and unfortunately this location has consistently failed in that area. I would not recommend this location based on my experiences.

There is a manager who was rude and unprofessional when addressing a situation with a damaged dress…read morethat they tried to pass off without telling me. The fact that they had to safety pin it back together shows that they knew it was damaged, but she said she took care of it herself and didn't see it. That's dishonest, and I don't feel comfortable taking anything to them. I haven't been back and I won't go back.

The only reason this isnt 5 stars is because it is a bit pricey. I always have great service. The…read moreguys come out to your car like Tyler and get your items and drop them off in your car when you pick up. I always try to tip the guys a couple bucks also. Help em out!

I have never had a worst customer service experience as I have had with this Hangers Cleaners. I…read morehave left multiple messages over a period of a few weeks for you with no return call. It is unacceptable for a business not to take responsibility for ruining a customer's property. In clearly verbalizing to the desk clerk I wanted my fur throw dry cleaned, I was not informed she was handing me a "Wet release" to sign- which to me anyway could be your term for dry cleaning as I don't know how that process is performed. Furthermore, I don't know why she would give me such a document when I asked for dry clean anyway. Item absolutly ruiend and staff/manager didnt care to help at all. Manager has not returned my follow up calls over the course of 3 weeks. Stay clear!

Delivered clothes that are NOT ours. I called twice, leaving messages and still no pickup! Called…read moremultiple times today to reach a PERSON who appeared to have no knowledge of messages previously left and said maybe the clothes could be picked up NEXT week!!! So, you want me to be responsible for someone else's clothes??? Clothes they may need??? And are OUR clothes are someone else's house ??? Insisted they be picked up today. High/gusty winds. Hope they don't end up down the street and hope someone with OUR clothes jumps all the hoops to get them back to us. Waiting to see about charges on our account.

Great service. Friendly staff. They run specials every week. Prices have gone up. It is a…read morepersonal choice to have your items looking good. Use often.

Great place to dry clean your clothes. They were able to tell me about how much I should expect to…read morepay once I picked up my dress, which was a very reasonable price. They also had good service and the dress was ready when I came to pick it up. Service was about 2 days to clean.

This place is conveniently located at the edge of the Hillcrest neighborhood. The employees are…read morevery friendly and the prices are on par with other local cleaners. FYI, there is also a tailor located in the same building.