I have never had a worst customer service experience as I have had with this Hangers Cleaners. I…read morehave left multiple messages over a period of a few weeks for you with no return call. It is unacceptable for a business not to take responsibility for ruining a customer's property. In clearly verbalizing to the desk clerk I wanted my fur throw dry cleaned, I was not informed she was handing me a "Wet release" to sign- which to me anyway could be your term for dry cleaning as I don't know how that process is performed. Furthermore, I don't know why she would give me such a document when I asked for dry clean anyway. Item absolutly ruiend and staff/manager didnt care to help at all. Manager has not returned my follow up calls over the course of 3 weeks. Stay clear!

Delivered clothes that are NOT ours. I called twice, leaving messages and still no pickup! Called…read moremultiple times today to reach a PERSON who appeared to have no knowledge of messages previously left and said maybe the clothes could be picked up NEXT week!!! So, you want me to be responsible for someone else's clothes??? Clothes they may need??? And are OUR clothes are someone else's house ??? Insisted they be picked up today. High/gusty winds. Hope they don't end up down the street and hope someone with OUR clothes jumps all the hoops to get them back to us. Waiting to see about charges on our account.

We will never use this service again. When the place was closed on the day they promised us a clean…read moresuit for our son's funeral then was rude and unapologetic

From the owner: Hangers Cleaners was the first Dry Cleaners in Central Arkansas 2006 to not use the harsh solvent…read moreperc. We have used the C02 solvent and a Eco solve hydrocarbon solvent that is environmentally friendly. It does not have an odor and we have found that customers do not want the "chemical smell" that most Dry Cleaners still use. We started out with a small delivery and pick up service and a couple of store fronts. We now have 6 locations and the largest Pick up and Delivery Service in Central Arkansas.

I had an emergency from a house flooding. I explained the situation and they took me immediately. I…read moredelivered all the wet clothes and towels to them and they came back in perfect condition. I can't tell you how helpful and understanding they were. It was amazing work and service

We just moved to the area and needed s duvet cleaned--staff was great. I dropped off on Saturday…read moreand it was ready Monday afternoon for a great price. Highly recommend

When Tide Dry Cleaners opened, I quickly tried them out of frustration with poor service. It really…read moreannoys me that most cleaners crush buttons and leave chemical smells. Several times, I have gotten shirts back from Tide with a hang tag telling me they fixed a button - no extra charge... Just fixed it. I grew up with my mom washing clothes in Tide & Downey... I prefer the scent. It is familiar & feels like home. Tide Dry Cleaners is the only dry cleaners that gives me that on a suit and my dress shirts. I can only compare the difference to that of sleeping in my bed or cheap hotel sheets. The hotel's are rough and they just don't smell right. I feel that way when other cleaners wash my shirts & suits. What I like the most though is not the scent and fixed buttons. Every time I go in the staff is beyond friendly. The managers know me by name. The rest of the staff is always warm and friendly. When I have inadvertently left something in a pocket, it has been returned in a bag with my clothes. The first of last week, I had to make a quick trip. I didn't get my clothes in until after 10am. When I asked if they could have them ready by 5 that afternoon, they didn't flinch. The girl at the counter quickly responded "we would be happy to... & watch your email to know exactly when it's ready." Around three that afternoon, I received an email that my order was ready. I was able to have my wife grab them while she was out and avoid going myself after work. When I got home my wife told me Andrew (the manager that helped her) said for me to "have a safe trip." I just love the that kind of friendliness. Combine it with my clothes all smelling & feeling like they do from my house... I like this place.

I usually do not leave reviews, but the consistently rude service I have experienced at this…read morelocation over the past few years has been unacceptable. One incident that stood out was when a young white male employee with painted fingernails ran to the door around 4:50 p.m. and locked it while clearly seeing me walking up, even though there were still about 10 minutes before closing. I overlooked it at the time and continued using this location. More recently, an African American woman named Chelsea or Cheisel, who had red-colored hair, provided some of the worst customer service I have ever experienced. Every interaction with either her or the white male employee has been unnecessarily rude, regardless of how polite and respectful I try to be. Customer service and professionalism matter, and unfortunately this location has consistently failed in that area. I would not recommend this location based on my experiences.

After using the same laundry for over 30 years, they closed the location near my house. So I began…read morelooking for someone to take my business . The tide location on Cantrell Road in Little Rock had done a shirt for me when I had an emergency a months ago. I decided be a good place to start. I took two pair khaki pants in and asked for them to be laundered with light starch and pressed I noticed right away the person at the counter who had Charisse on her shirt must've been having a very bad day. She was very rude while taking in my laundry without even bothering to say . Today when I picked up my laundry, they had been dry cleaned with no starch whatsoever. Charisse was apparently having another bad day. Maybe she has no customer service skills and just needs to be retrained but that's not my job, I will not be going back for more rudeness.

Perfect dry cleaner, they always do an excellent job, friendly staff, great hours. I highly…read morerecommend

Overpriced and the lady that greeted me at this location is completely rude with no personality or…read moreknowledge of their business. She literally takes the clothes, that's it and will tell you that's all she does.

From the owner: Hangers Cleaners is a locally owned Dry Cleaners. We offer FREE Pick up and Delivery service to…read moreyour door won't cost a penny more! We also have six convenient locations throughout Central Arkansas We treat each customer with respect; and if they are not satisfied with the cleaning or pressing of their garment we are more then happy to re clean and press at no charge. Communication is the key!

I have used their services twice. Very friendly and very high quality service. Will definitely…read morerecommend!

Before Monday I had never been to this dry cleaners. I called to see if they offered same day…read moreservice. The lady on the phone stated they did and had to have items there by 8:30am. I drove up there with 20 items and the lady said they would be ready on Wednesday, not same day. I told her I spoke with her earlier on the phone and she said same day if in before 8:30am. I arrived at 8:15am. She said I didn't tell her on the phone I was a new customer or that I would have hat many items. She said she didn't have time to process my order and was acting like I was holding up the two people behind me, which she also mentioned. She was very rude and not customer service oriented. I told her I didn't realize I had to tell her I was a new customer on the phone and she didn't mention any stipulations. She did say I could pick out 3 or 4 items to get back next day. I said that was acceptable. No thank you from her. When finished she went to next person in line. When I went to pick up the dry cleaning, it was all done, so I was happy about that. The lady working in the afternoon said there are a lot of complaints about the older woman working in the mornings. Dry cleaning job was fine. Customer service needs a lot of improvement.

I was recently in Little Rock on a month long business trip and had a stack of laundry piled up in…read moremy hotel. I HATE packing up dirty laundry and then having to wash it all upon returning home. I found Poppy's and she was quick to respond, has great rates, and a very friendly gal! She was able to pick my laundry up same day and had it back to me in just a few hours smelling so fresh and neatly folded, it was perfect to throw right back in my suitcase as is! I will definitely be recommending her services to my coworkers for future business trips, as well as friends and family in town visiting too. The best part of it all is she is so sweet and personable, it just seemed like she was a friend doing me a huge favor! Quick and painless, and I didn't have to wash it Thank you, Poppy's!!!

I placed my laundry order online and it was picked up right away and returned quickly. Everything…read morewas clean, smelling fresh, and folded beautifully - perfectly actually! Much better than I could do! I'll be using poppy's service again, SOON! (Sweet lady too).