This has to be one of the most pleasant post offices I've been in. Nothing really terrible jumps…read moreout at me from past visits. The modern building is probably the most appealing aspect, with lots of glass that lets light in. Parking isn't a problem, and there are entrances on both Opelika Road and Ross Street. Staff are typically cordial and efficient. The self-service kiosk comes in handy if you need to mail something after hours. The only real negative is long lines and crowds during the holiday season and other peak times but that can be said of pretty much any post office.

This PO literally is the worst in the country. Cannot get anything corrected with them for…read moredelivering packages. They will not answer phones either

I've had a P O. Box in Lanett for A number of years & with the excaption of one time, I've NEVER…read morehad anything less than superb service! They seem to be shorthanded most of the time & those Ladies up front Have it going on!!!!!! They KNOW their stuff & they are sweetest! I feel for them because they are having to practically run 15 jobs at one time & they do it with a smile. Thank you to all Postal Workers, no matter the position, it takes all of you to make the place run & the mail drivers/delivery, hats off to you as well, choosing that profession, knowing you would be working in extreme temperatures! I pray a hedge of protection around your vehicle/mail truck every time you leave out for the day to deliver mail to numerous homes. Thank you ALL!

Such nice people!! I had a package that wasn't delivered and called them. They not only answered…read morethe phone immediately (which they never did in Atlanta where I moved from.) But went to work solved the issue!

This place is just like any other post office. The employees are hard working and bust their…read morebacksides trying to get things done. For everyone complaining... quit whining. Do you know how much of a pain in the backside the postal service is gor those who have to work their? It is a HARD job. From one customer to another... quit whining.

Not enough words to describe this so-called--government operation…read moreP.O. box rental a must have item has climbed 1000% in just a few short years yet the building parking lot the entry doors -- lot lighting and much more need repair--yet nothing is being done. a $2.00 bag of concrete would fix the pot holes in driveway most likely a simple fix on the entry door that has been out of order for over a year. I guess our HIGH PRICED rental Boxes are paying for the HIGH DOLLAR Employee owned cars parked in Customer parking areas EVERY DAY . If you are a regular customer reading this please do as I did and post a review and also contact post-master -General -- MAYBE--JUST MAYBE a couple of results or re-actions will take place

Service and support Consistent, quick and creative attention…read more They never seem to be inpatient with my requests. I can always depend on them to be of assistance. Auburn is lucky to have them

Jessi was a huge help! I had to ship 8 big boxes full of crates with books inside from Opelika, AL…read moreto NJ. I'm recovering from a wrist surgrey and can not lift much. Jessi packed it all up and made it easy. The customer service at this location is awesome!!!

I have always had a positive experience at the LaGrange, GA USPS…read more Our mail carrier is the nicest, sweetest young lady you could ever want to meet. She always has a smile on her face and that is really saying a lot considering I order a lot online and she has to get out of the truck to place items on my porch. She is a delight. Wish I knew her name. Thanks.

No matter the time of day you will spend 20-30 Minutes in…read moreline as usually there is one person working and no more than two.. not the workers fault they are great and do best they can it's the staffing model the employ.. new sorting center in Atlanta is a disaster and nothing arrives on time either.. private sector could run this much better than government I believe..

Of all the post offices I've used in Columbus, GA, this branch has the absolute "bestest" customer…read moreservice! I truly appreciate that! The only "downfall" is that the service can be very slow. I'd suggest that you only visit if you're not on a time schedule or if you're just dropping something in the mailbox. I've noticed that between the hours of 3 p.m. & 5 p.m., the lines go quickly, if there's a line at all.

I went to this branch to mail a package I'd been putting off mailing since March, but I needed the…read moremoney (clothing return) so I went. There were no employees at the desk, only a bell. After ringing the bell several times and saying "hello?!" loudly someone finally came out, and she was NOT wearing a mask in the middle of a pandemic. Since the mask is to protect others, moreso than oneself, she was clearly stating that she does not care about others. I should not have to risk my health and life to mail a package. The fact that USPS are not wearing masks shows that they don't mind getting their customers sick and spreading disease and that we have an epic failure of government leadership in the pandemic. If you care about your health and are trying to NOT get COVID-19, avoid this place!!!

So, I have no doubt that there is absolutely no one in the world who chooses which post office to…read morego to based on a Yelp review. But if you are the one person in America who does and are currently reading this review for that purpose, avoid this place. Go to the post office on 12th instead. Lines are always long and slow moving. There are never enough people working the counter.