I went to this branch to mail a package I'd been putting off mailing since March, but I needed the…read moremoney (clothing return) so I went. There were no employees at the desk, only a bell. After ringing the bell several times and saying "hello?!" loudly someone finally came out, and she was NOT wearing a mask in the middle of a pandemic. Since the mask is to protect others, moreso than oneself, she was clearly stating that she does not care about others. I should not have to risk my health and life to mail a package. The fact that USPS are not wearing masks shows that they don't mind getting their customers sick and spreading disease and that we have an epic failure of government leadership in the pandemic. If you care about your health and are trying to NOT get COVID-19, avoid this place!!!

Of all the post offices I've used in Columbus, GA, this branch has the absolute "bestest" customer…read moreservice! I truly appreciate that! The only "downfall" is that the service can be very slow. I'd suggest that you only visit if you're not on a time schedule or if you're just dropping something in the mailbox. I've noticed that between the hours of 3 p.m. & 5 p.m., the lines go quickly, if there's a line at all.

8 out of c 10 good service, lines can get long but you'll get the services you need. The new locker…read morepickup is a great addition to great service. I wished they had started this option year's ago.

The mail carriers for my area are absolutely horrible. After several calls I can not get the…read morecarrier to close my mailbox flap. It seems like a simple task but they simply will not do it. I often get mail soaked from the rain. It's so annoying that a simple request can not be resolved. I guess it's time to contact the national post master. For anyone else having unresolved issues here is their address. Postmaster General US Postal Service 475 L' Enfant Plaza SW Washington, DC 02060-0010

We have been using their services for years. Always dependable service, wonderful employees and…read moregood owners. Looking forward to future transactions with them. See our YouTube channel Coolest Life.

Very convenient and the best place to go in town. Staff were very nice and informative. Helped us…read morewith notary of legal papers, faxed paperwork, made multiple copies for personal keeping. We will definitely be going back!

Called about 10xs phone just rang and rang ... poor customer service.. once they finally answered…read morethey hung up as soon as I said hello

The postal worker sat at the counter on a personal cell phone call for over 5 minutes while people…read morewaited in line. Was so nice to hear about his previous marriages!

I have been waiting for my package for 3 Weeks says it's at you facility but for some reason your…read moremail people do not want to deliver it. I want my package and I want it today. I'm done waiting. I'm about to start turning you in. Worst post server ever!!!! I'm constantly having issues I've never had this many issues and all the places that I have ever been stationed for the military get it together.

Worse Post office ever. You more than likely will not get half of your mail. I've had two titles…read morefor my car mailed to me and yes all address info was correct I double checked with the title and registration dept. And the post office has lost them because I never received either, so bow have to make another trip to Phenix City to get yet another title sent this time I will pick it up from the title and registration bldg.

I visit this office almost daily! I sell rare books online and ship out media mail all the time…read more The employees know my face. I went in this morning to ship my usual. A man walked in angry yelling and rude. He had no right to be screaming at the employees all over a mask. Something we should all be wearing to keep everyone safe. Phelix and John were working today. The man was working with phelix. Phelix remained professional calm and collected. He was a true example of a wonderful employee!! John helped distract a child in line who was witnessing this outburst with profanities. Everyone in the office is wonderful.

The folks who work here are genuinely and consistently awesome... plus they are knowledgeable,…read morehelpful, friendly, kind, efficient, neighborly --- I've lived in quite a few towns in America... so been to many post offices. This one rocks customer service!!!

Such nice people!! I had a package that wasn't delivered and called them. They not only answered…read morethe phone immediately (which they never did in Atlanta where I moved from.) But went to work solved the issue!

I genuinely like this store & I'm there frequently. Their employees are great with 1 exception…read moretoday. I had 6 boxes & they were quite heavy. When I walked in only 1 customer was at the desk. I asked where could I put my boxes down. Apparently asking that question ticked off the employee, Deyona I was a bit taken aback by her reply, look on her face & the tone "I'll be with you in a minute.' The employee next to her who was helping another customer very politely said "we don't talk to our customers that way." and she proceeded to clear the counter off. That employee did not have name tag on or I'd thank her here. Deyona processed all my orders but with every label she slapped it on & threw packages towards the back. No employee there has ever acted that way. I would normally give this store 5 stars but today it's a 2/3. I hope this issue gets addressed.

Customer BEWARE, ALERT, Warning; This Independent UPS-Store 1)overcharges 2)our package…read moreundelivered, yet owner refuses to refund our $173.82 , letter package (ounces weight, not a box); 3) our letter envelope returned to us without our money 4) no customer service, we have not heard from this franchise owner. 5) Small claim court. Horrible service. beware. Mr. Alvarez 1ZJ21K366829167816. We request our money back, plus small claim court fee $43.50 173.82 + 43.50= $217.32