Not enough words to describe this so-called--government operation…read moreP.O. box rental a must have item has climbed 1000% in just a few short years yet the building parking lot the entry doors -- lot lighting and much more need repair--yet nothing is being done. a $2.00 bag of concrete would fix the pot holes in driveway most likely a simple fix on the entry door that has been out of order for over a year. I guess our HIGH PRICED rental Boxes are paying for the HIGH DOLLAR Employee owned cars parked in Customer parking areas EVERY DAY . If you are a regular customer reading this please do as I did and post a review and also contact post-master -General -- MAYBE--JUST MAYBE a couple of results or re-actions will take place

8 out of c 10 good service, lines can get long but you'll get the services you need. The new locker…read morepickup is a great addition to great service. I wished they had started this option year's ago.

I went to this branch to mail a package I'd been putting off mailing since March, but I needed the…read moremoney (clothing return) so I went. There were no employees at the desk, only a bell. After ringing the bell several times and saying "hello?!" loudly someone finally came out, and she was NOT wearing a mask in the middle of a pandemic. Since the mask is to protect others, moreso than oneself, she was clearly stating that she does not care about others. I should not have to risk my health and life to mail a package. The fact that USPS are not wearing masks shows that they don't mind getting their customers sick and spreading disease and that we have an epic failure of government leadership in the pandemic. If you care about your health and are trying to NOT get COVID-19, avoid this place!!!

Of all the post offices I've used in Columbus, GA, this branch has the absolute "bestest" customer…read moreservice! I truly appreciate that! The only "downfall" is that the service can be very slow. I'd suggest that you only visit if you're not on a time schedule or if you're just dropping something in the mailbox. I've noticed that between the hours of 3 p.m. & 5 p.m., the lines go quickly, if there's a line at all.

So, I have no doubt that there is absolutely no one in the world who chooses which post office to…read morego to based on a Yelp review. But if you are the one person in America who does and are currently reading this review for that purpose, avoid this place. Go to the post office on 12th instead. Lines are always long and slow moving. There are never enough people working the counter.

I genuinely like this store & I'm there frequently. Their employees are great with 1 exception…read moretoday. I had 6 boxes & they were quite heavy. When I walked in only 1 customer was at the desk. I asked where could I put my boxes down. Apparently asking that question ticked off the employee, Deyona I was a bit taken aback by her reply, look on her face & the tone "I'll be with you in a minute.' The employee next to her who was helping another customer very politely said "we don't talk to our customers that way." and she proceeded to clear the counter off. That employee did not have name tag on or I'd thank her here. Deyona processed all my orders but with every label she slapped it on & threw packages towards the back. No employee there has ever acted that way. I would normally give this store 5 stars but today it's a 2/3. I hope this issue gets addressed.

Customer BEWARE, ALERT, Warning; This Independent UPS-Store 1)overcharges 2)our package…read moreundelivered, yet owner refuses to refund our $173.82 , letter package (ounces weight, not a box); 3) our letter envelope returned to us without our money 4) no customer service, we have not heard from this franchise owner. 5) Small claim court. Horrible service. beware. Mr. Alvarez 1ZJ21K366829167816. We request our money back, plus small claim court fee $43.50 173.82 + 43.50= $217.32

Every time I come in here I'm met with the best service and always polite people... highly…read morerecommend family owned I believe

No line. The employees were nice. The service requested was taking care of in a moments notice. I…read morerecommend.

For the middle-aged lady who works there most of the time ... Be nicer to customers. Quit…read moredisplaying that you hate your job. Don't bark at people. Don't try to intimidate me by telling me you don't make any money off of Amazon returns. It's a service your company offers. If it's not worth it, then drop the service. But don't stand there and lecture me about your woes of having to deal with Amazon returns. Nobody really gives a rat's ass.

This store is always on top of everything in their control! Returns made super simple, shipping and…read morepacking with several delivery options, and their customer service is superb! I wish people weren't so negative towards small business owners trying their best to accommodate services, prices, customers, profits and their employees! You pay for convenience anywhere you go, don't be so ugly to hardworking people who are trying to make a living.

The people were nice but the lines were way too long and it takes the people too long to do their…read morejobs.

This UPS Store offers impeccable service. I use them for mailing packages, but also to send and…read morereceive faxes and to have documents notarized. I never have to wait long to get assistance, and the individuals working there are always efficient, kind, friendly, and competent. I appreciate having a store so close to home where I can always get such great service.