No matter the time of day you will spend 20-30 Minutes in…read moreline as usually there is one person working and no more than two.. not the workers fault they are great and do best they can it's the staffing model the employ.. new sorting center in Atlanta is a disaster and nothing arrives on time either.. private sector could run this much better than government I believe..

dont even think about using this service i paid for express…read morepackage mail and got no refund even though my package was sent back to me after several weeks charge more and do nothing is their goal terrible customer service plus they dont even know why packages are sent back so customers have to wait weeks and weeks to get it back to know just dont use it only recommended when you want to lose your money with the package

I visit this office almost daily! I sell rare books online and ship out media mail all the time…read more The employees know my face. I went in this morning to ship my usual. A man walked in angry yelling and rude. He had no right to be screaming at the employees all over a mask. Something we should all be wearing to keep everyone safe. Phelix and John were working today. The man was working with phelix. Phelix remained professional calm and collected. He was a true example of a wonderful employee!! John helped distract a child in line who was witnessing this outburst with profanities. Everyone in the office is wonderful.

The folks who work here are genuinely and consistently awesome... plus they are knowledgeable,…read morehelpful, friendly, kind, efficient, neighborly --- I've lived in quite a few towns in America... so been to many post offices. This one rocks customer service!!!

Zero stars. I had a passport appointment at 1045am. I had to get through 2 construction zones to…read moreget there, planned accordingly and still was delayed. I called the location directly explaining my situation and begging to please keep the appointment. They told me there was a 5 minute grace period otherwise I'd have to reschedule. I made it by the skin of my teeth. I had the form printed out, my passport card, the lost /stolen form because I lost my book in a move, a copy of my marriage license, social security card, and birth certificate. As well as the originals for all. I also already had my photos taken and present as well. I was then told that because I had the wrong form filled out that they couldn't help me and that I had to make a new appointment because they didn't have the time due to the next appointment at 11am. The "11am" did not show. So I walked back in at 11:05am asking if the 11am was available. A man at the counter aggressively told me "we don't do that. If you missed your appointment you have to make another one." The manager, the lady processing passports and that man were all standing around socializing, doing nothing when i came back in and there were no customers to be waited on besides myself. This was after the manager told me that she was on a call and I didn't have everything ready so she couldn't help me either. The dismissiveness, lack of customer service, engagement and empathy was frankly some of the worst I've seen. Not to mention the superiority complex and rudeness was unnecessary.

On March 17th 2023 I went to the Sharpsburg post office to mail some documents internationally by…read moreusing tracking for the envelope. I stood in line and as soon I got to the window the employee suggested me what envelope to buy. I bought the envelope and proceeded to add my documents in the envelope that I bought and starting to close the envelope. The employee stated that I need to purchase a standard grade water activated reinforced packing tape. I asked if she provided the tape or does the USPS sells it! She proceeded to tell me to go to Staples to purchase it because they do not sell it or provide it. I went to Staples and found a stronger reinforced packing tape which I purchased it and returned to the post office. I got back in line and saw the same employee who told me to go to Staples. I started using the tape I purchased and she told me that it is the wrong tape and the post office will not ship my envelope. I got real frustrated and angry with her. Another female employee overheard our conversation and got me a piece of the tape I needed to purchase. The 2 employees not only lied to me, but send me to a goose chase all over Fayetteville County in Peachtree City to find that specific tape that their USPS policy states. That post office and those 2 employees had the tape in hand, but failed to help this customer to expedited my shipping needs. I asked them why they did not sell the tape in rolls? They sell envelope,boxes,stamps,etc, but not tape. One of them told me I had a hostile attitude! I told her I was frustrated and angry at their customer service! I took my business to Newnan post office and they helped me with my shipping need and they had that tape! If I could give one more less star I would! Unprofessional customer service for Sharpsburg Post Office! Never doing business with them except receive my mail home due to my Sharpsburg address!

8 out of c 10 good service, lines can get long but you'll get the services you need. The new locker…read morepickup is a great addition to great service. I wished they had started this option year's ago.

The mail carriers for my area are absolutely horrible. After several calls I can not get the…read morecarrier to close my mailbox flap. It seems like a simple task but they simply will not do it. I often get mail soaked from the rain. It's so annoying that a simple request can not be resolved. I guess it's time to contact the national post master. For anyone else having unresolved issues here is their address. Postmaster General US Postal Service 475 L' Enfant Plaza SW Washington, DC 02060-0010

This PO literally is the worst in the country. Cannot get anything corrected with them for…read moredelivering packages. They will not answer phones either

Mail not picked up from mail box outside postoffice last PM. Stuffed and packed box at 6AM today…read more Mail wet att top of large blue box !

This Post Office is located just off of the bypass not far from the massive Bullsboro intersection…read more It is a larger location, and is the main hub for the city of Newnan. I have been here for countless things over the years from pick-ups to drop offs, to claims to address updates. Never had any issues with service. The processes can be cumbersome, but that is just the government end of it. Given its size and location, this place stays busy, so there are never any "quick trips" in and out here, especially on the weekends, so give yourself time. Parking is plentiful and the overall layout inside and out is easy to navigate. Overall, decent USPS office location.

Barbara was rude & unhelpful. Don't waste your time getting an appointment for passports. That's a…read morejoke. You'll just have to wait in line for hours anyway.

So, I have no doubt that there is absolutely no one in the world who chooses which post office to…read morego to based on a Yelp review. But if you are the one person in America who does and are currently reading this review for that purpose, avoid this place. Go to the post office on 12th instead. Lines are always long and slow moving. There are never enough people working the counter.

I went to this branch to mail a package I'd been putting off mailing since March, but I needed the…read moremoney (clothing return) so I went. There were no employees at the desk, only a bell. After ringing the bell several times and saying "hello?!" loudly someone finally came out, and she was NOT wearing a mask in the middle of a pandemic. Since the mask is to protect others, moreso than oneself, she was clearly stating that she does not care about others. I should not have to risk my health and life to mail a package. The fact that USPS are not wearing masks shows that they don't mind getting their customers sick and spreading disease and that we have an epic failure of government leadership in the pandemic. If you care about your health and are trying to NOT get COVID-19, avoid this place!!!

Of all the post offices I've used in Columbus, GA, this branch has the absolute "bestest" customer…read moreservice! I truly appreciate that! The only "downfall" is that the service can be very slow. I'd suggest that you only visit if you're not on a time schedule or if you're just dropping something in the mailbox. I've noticed that between the hours of 3 p.m. & 5 p.m., the lines go quickly, if there's a line at all.