Friendly staff and like the local support for community. Silvertips, Aquasox, and likely more but…read morethat's what got me interested.

I might have considered banking here at one time but an employee of theirs made a snide comment…read moreonce that wasn't appreciated. I wrote to their CEO about it. Never heard back. I will NEVER bank here now. Moral of the story: watch what you say or risk losing potential future customers (and even some current ones.) Go elsewhere. This place isn't worth it and I would give it zero stars if I could.

Sam is the banker I always deal with. She is so nice and always cheery. I feel like she works too…read morehard because she is always going a million miles an hour. When I asked her how she keeps such good energy levels she told me she is a mother and her kids have trained her with superpowers. If I owned a bank id be trying to poach Sam from this branch. They have other tellers too who are also pleasant. The only thing I'd change about this bank is the location. It's right in the heart of the ghetto in Everett. I bet Wells Fargo gets cheap rent there and that's why they can afford to keep employees so happy.

Friendly customer service. Quick stop for some Canadian currency conversion. Painless.read more

The ladies who work at this bank are rude, condescending, and not interested in being helpful or…read morekind to their customers. We tried to deposit a large check from a major dealership from selling our car, and they were anything but helpful. Instead, they felt the need to demean us because our account was overdrawn by -$5 that day. We later cleared the negative balance, and deposited the check at our local branch, with no issues.

What a great place to bank at! I have been a customer now for a year. The staff is friendly and…read moreknowledgeable and the location offers plenty of service. Diana only took 15 minutes to open up my checking account. Washington Federal offers free online and mobile banking, free bill pay, free debit card and ATM card, free checking with no minimum balance fee, free coffee all week and free cookies on Fridays. I have muiltiple accounts with Washington Federal and plan to open a CD later in the year. Depositing in person is fast and easy, the tellers are quick, and there is also a drive up ATM for withdrawing or Depositing after business hours. Waiting area is well furnished, and very clean. I've always banked with local banks and Washington Federal really does raise the bar! 2 thumbs up and Kevin approved.

We have been trying to get our money out of a holding company for months in a very complicated…read moretransaction. Bank Manager Kelle was AMAZING. I mean, fantastic!! She was able to do in about 10-minutes what it's taken us months to get to a satisfactory resolution. She exhibits a high level of customer service rarely seen in her industry--or anywhere, really! Highly recommended.

Good bank, customer service is good but the only issue is they never answer the phone even when…read morethere so slow inside.

I opened a credit card 3 years ago. I've made more than minimum payments always. Never been late or…read moremissed a payment. My credit has improved by 100 points since they issued the card. However, twice now they have cut my credit limit. If this is how they say thank you- I don't want to do business at all with them. Not ever again.

We have been banking with this bank for over 20 years. They have Amazing tellers at the Evergreen…read moreWay branch. I don't appreciate the loan department. I have asked twice to be contacted about getting a business loan. They have not responded.

FIVE STAR BANKING…read more 5/5 Stars I seriously love coming to this bank. The workers here are amazing and so is the Branch Manager, Toni Nicholas. Heritage Bank is the first bank that I approached in Washington to open an account. I recently moved here and I wanted a local bank. My friend and I called in an hour before closing and the branch manager told us to come down and she would assist us. Not only did she help us with an auto loan and opening up checking accounts. She even extended her hands out to help us both find jobs. What an amazing person. Toni was such a blessing for us and she is just the most awesome person I've met with. She has been helping me via email, phone calls and in-bank meetings to help me with my banking and job hunt. As for the bank, they have amazing accommodations and ATMs everywhere with no fees. Best bank I found here and I'm a very satisfied member! I wools recommend this bank to anyone looking for a PNW bank.

If you are looking for a great local bank in Washington look no further. Heritage Bank is here to…read morehelp you succeed. The staff is very friendly and knowledgeable on the different and account types and services offered. Located on Evergreen Way I have been a customer of this branch since 2002. For a local bank, the technology they have is on par with the bigger banks in the area. Have online, phone and mobile banking with mobile check cashing. The ATM network is part of the money pass so any ATM in that network allows you to not get charged the surcharge fees. I personally know Toni and Anna and they are the most genuine and friendly people that I know. I go visit the branch even when I don't have any kind of banking to do because they are that friendly. Seriously I cannot recommend this bank enough, great local bank with friendly people, and great service.

Each branch in every bank is always a little different and of all this one stands out. Really happy…read morewith Adriana and Riley, very professional and approachable. Would recommend anyone to this location.

The employees working at this bank are delightful! They are always kind to me and my whole family…read more They recognize me the moment I walk in the door and have my accounts open and are ready to help. They spend time with me discussing banking options when I ask and are never pushy. My children are learning more about saving money and kindness just by being members of this bank. I look forward to doing more business with People's in the future. I highly highly recommend this bank!!

Great employees.. and they give away free samples on Sundays!!!read more

Every time I visit this location, I am greeted by warm and friendly staff. They clearly value me,…read moremy family and my business. I have been with them since Cascade Bank and couldn't be happier with the new manager. She was so friendly, took time to get to know me and has gone out of her way to make sure that our business has what it needs. I highly recommend this place for any size business!

Friendliest nicest place. They make me feel welcome and don't keep people waiting. Professional…read moreand friendliest people you could wish to have taking care of you and your checkers

Straight up liars. I reported theft from my bank account the day after it happened and they refused…read moreto do anything. They told me it it was my fault for being a victim of online fraud. They told me it happens ALL the time to their customers, which means they don't do anything to protect them.