Very slow service at this location! I've been at this…read morelocation and every time is taking forever!

Wells Fargo Bank…read more Knowledge Result Add a photo Wells Fargo Bank 3.3(24) Bank in Mill Creek, WashingtonClosed OVERVIEW UPDATES REVIEWS PHOTOS ABOUT CALL DIRECTIONS SAVE WEBSITE 16330 Bothell Everett Hwy Ste 101, Mill Creek, WA 98012 See other locations You visited today Closed  Opens 9AM Sat (425) 954-2500 Suggest an edit Know this place?Share the latest info OKCLOSE Street View 14+ Photos Add a Photo Questions & answers Q: Do you have a notary on site for your banking customers? (No answers) See all questions (3) Ask the community Reviews from the web 3.8/5Loc8NearMe · 28 votes Popular times MON TUE WED THU FRI SAT SUN 3 PM: Usually as busy as it gets 9a 12p 3p 6p 9p People typically spend 20 min here Google review summary 54321 3.3 (24) "I switched my business and personal banking to them recently and I'm very happy." "Wonderful, professional folks who consistently provided superb service." "You are acknowledged as soon as you walk through the door!!!" Joshua Wallace - Edit an hour ago More Google reviews Web Results Reviews from the web 3.8/5Loc8NearMe · 28 votes Google review summary 54321 3.3 (24) Google reviews Sort by Most relevant Newest Highest Lowest Joshua Wallace 3 reviews an hour agoNEW I have been baking with Wells Fargo for well over 10 years now. This without a doubt was one of the worst experiences I've ever had in a local branch. All I wanted to do was withdraw money out of my own account, I had 3 people in front of me and 2 behind and they have one teller working while 5 other people sitting at their desk with no one in front of them. And all they could keep saying is sorry about the wait instead of actually getting up and servicing their customers behind the window. When I finally did get my turn at the window 20 minutes later they had to get a manager involved to complete my request and now I've been given the third degree on everything to do with my account after already presenting my ID and my debit card they now need to know who else is on my account? ( I'm the primary) what was the last transaction made into my account where did it come from and for how much we are now 15 minutes into this transaction. I asked the manager in front of me is this normal practice for Wells Fargo as a whole or is this something that they do just at this branch because I did this exact same transaction at another Branch 6 months ago and they didn't pry into every aspect of my account and my life before giving me the money. I'm not sure if it was racism or classism that was involved here but it was definitely something and I don't know what else to do but leave a bad review. Whoever the manager is there she is not good at her job she is not good at customer service she is not a polite person even though she tries to act like she is. Do yourself a favor go to any other Branch but the one in Mill Creek because overall Wells Fargo is a good bank but this without a doubt is a terrible branch.

I really appreciate the Excellent people who work at the Everett Branch (404- 128th St. SW). I…read moreapplied for a transferred mortgage last year about this time, and they took about 2 months to get back to me, with a very small reduction in my current rate. I called Whatcom Educators CU, and the manager got back to me in about 10 minutes. Now I have a much better mortgage rate with WECU. I pay my WSECU credit card early and always for over 4 years. They would not increase my limit (from $5000 to $6000) without a hard pull on my credit. This year, I had a fraudulent charge on this WSECU credit card. That in itself is a concern. I did not get any notice about it. I asked them to close my credit account. Apparently, I didn't communicate adequately, as the closed my card, but left the credit account open. I went into a branch to figure out how to get the account closed. They stated that closing a credit account (with zero balance) would be a detriment on my credit report. I closed it any way. As well, I locked my debit card with WSECU. I'm keeping WSECU as a secondary credit union. Thank you to the very professional and friendly staff at the Everett Branch. --Laura H., Everett

Terrible communication and listening skills with minimal verbal contact…read more We applied for a HELOC loan, online and nobody contacted us to prepare us for what we will need to put our best application forward. They just ran our credit before contacting us and made us a counteroffer based solely on the minimal information in their application which never asked for savings or other assets. No one ever contacted us to ask for income information or assets until after they ran our credit. Our credit is 750+, our payment history is spotless, and our savings are greater than our debt. The agent was very dry and impersonal the few times we spoke with her (twice for less than 5 minutes) and we felt like we were just a number the entire time. She offered less than what we wanted, even though they valued our home at a much higher value than we expected, and never acknowledged anything we would communicate to her about our assets or savings. She would just email us for more information and never ask for our assets or personal savings information that would show our savings are larger than our debt, leading me to believe they do not take your assets or savings into account when calculating loans. Thereby never having a full picture of our net worth. Our entire experience felt impersonal and robotic. It almost felt like they never listened and gave us a "take it or leave it" offer without discussing or reviewing all of our assets. I couldn't help but feel they were being biased. If you want to deal with dry, unfriendly people who will make decisions from little information and not acknowledge anything you bring up, then WSECU is the place for you.

Your outside clock is wrong. Just thought you should know!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

My experience banking with Banner over the last year has been atrocious. The staff are extremely…read moreunhelpful and they lack a basic understanding of how their own internal systems work. When I had issues, they kicked me back and forth between the branch and their central customer support team many times until I had explained my issue a thousand times, and I ultimately had to figure out the problem myself. They bill themselves as a small neighborhood bank that cares about customers, but I've had a much better experience working with a large national bank. I would not bank with them again and I recommend that others stay away.

I can't say enough about Joe, Teller at this branch…read more Very professional, gracious and accommodating. Truly an exemplary asset to this outstanding staff. Thank you, Global for changing my opinion of banks, credit unions and the people who work in them. Joe went out of his way to make me feel comfortable when my requests, although they were slightly complicated. Thank you, guys!!

NO NO NO This place…read moreis a loser. Just ask anyone who has called their main service number and tried to get even a simple thing done. Recently they closed their main Seattle branch in Belltown. So it's not clear what their direction in Seattle is, but in any case, to prevent an increase in your blood pressure, find someone else to trust with your money. Don't fall for their trick of offering high interest rates and then making it impossible to get service later when you need it. Be smarter than I was.

I was in on 12/13/25 and asked Brandy Villa to stop payment on a cashiers check I purchased on…read more12/2/25. She said 90 days need to pass before they can stop payment. I let her know I just got off the phone with the official items dept. who I called to see if it had been cashed and was told that day 1-31 they can stop pay with a security bond and after day 31 they can stop pay without a bond. She said she recently did a stop pay and knows they have to wait 90 days and I was told the wrong information, while having an attitude with me. {nice way to hold your money} My receipt was on the counter top, c. check was for $500. I went to my car and called official items dept again, she told me the limit for the 90 days is $1000. and the teller should have helped me. She made notes to my account with a case number. I will be calling the manager in Smokey Pt in the morning. Funny that a customer knows more than an employee. So much for being an Asst. Manager, time to going back to a teller job.

The best customer service at any bank in town.read more

Overall I had an enjoyable experience at the Mechanics Bank location in Lynnwood this midday,…read moreWednesday 4 March 2026. I have banked with Mechanics Bank for over a decade, started in 2015 in California, and saw this location and was eager to come and make a deposit. Customer parking was well marked as was the entrance/exit, though I did need directing to the doors when I left the building. Entering the building, I found the deposit slips and filling out area located centrally inside the main entrance/exit. I filled out a slip and took it to the teller with my cash and identification. The teller looked up my account number and asked some clarifying questions. Turns out I was a legacy Mechanics Bank account and they were in the process of merging fully with another bank for the location by later in the month. The teller talked to other employees and called another branch to see if my deposit could be worked on, turned out it was limited access for who could perform the deposit for legacy accounts at that point in time. Another worker came back from their lunch break and started working on it. The teller was kind and made small talk and then directed me to a waiting area as the other worker figured it out. The chair I sat in while I waited was comfy. As I waited some music played on a small boombox on a table with refreshments by the chairs. Music played included a song I recognized from a movie trailer of a movie I wanted to see releasing in theaters later in the month. As the worker progressed they kept me updated, calling me in to their office when ready. As some aspects of the merger were processing, I was told there would be a delay to next day for money availability. The handwritten deposit slip was even on a HomeStreet Bank letterhead, a reminder the merger was still in process. All of the workers I interacted with were friendly and professional.

Horrible customer service. Started banking with them as Homestreet 27 years ago. Now Mechanics and…read moreI only bank there when I have to, moved all other business to my credit union. Recently had to interact due to a weekend mistake I made, which I quickly corrected on Monday. Asked for grace to have overdraft fee reversed since I haven't had an overdraft for years and I'm on a fixed income. They had to "do research" and then came back with a no hours later. This was after having to call back on Tuesday because they were too busy on Monday to even take a message without it being a complicated procedure for them. I'd move my mortgage if I could.

I bank here for my business, and I have always been pleasantly surprised by the level of service…read morehere! Every person I have met has been super nice. Today, there was a big line, so the manager stepped in an expedited my transaction. Awesome! It's a great location by the Everett mall too, very central.

Excellent service all staff members and manager was very friendly and service was very goodread more

Quick. Efficient. Pleasant service. The Yelp check in bonus was a nice touch…read more This is located close to the food court so snacks are the icing on the cake.

Be very careful when exchanging money here and make sure you know the current exchange rate before…read morehanding over your cash. We were told the fee would be $60 to exchange our U.S. dollars into Vietnamese dong. Based on the amount we were exchanging, we were supposed to receive approximately 156,000,000 VND. However, the employee only counted out 102,000,000 VND. That difference was worth about $2,000 USD. Thankfully, we knew what we were supposed to receive and caught it before leaving. If we hadn't been paying attention and checking the exchange rate ourselves, we could have lost around $2,000. Please count your money carefully and know approximately how much you should receive before completing your transaction.