Tony was very professional and the service was so quick! My jeep needed a rear tail light and he…read morefixed it no issue!

Fair price and honest service. I was able to bring my own parts, which saved me money. They're…read moretransparent and don't try to push extra work. Definitely a shop you can trust.

Old school customer service. That's how they've prospered on the same corner in Pontiac for 60…read moreyears. A genuine local family run business. Husband turning wrenches and the wife running the computer. Do you know how rare that is? You have to support that. They did a great job for me at for a very reasonable rate and got it done quickly. I would absolutely recommend this business.

Fraley's quoted me a price and a time frame for the work to be done before I dropped off my truck…read morebased on me telling them I wanted a rebuilt transmission. The met all expectations. They called while working on it and informed me of issues that they found while taking it apart unrelated to my transmission and gave me the option to put replacement parts on while they had it apart. I could not be happier with the work done. I had two other places try to pull the bait and switch with pricing before I went there. It was refreshing to see that they did what they said they would do for the price they quoted and on time.

I would HIGHLY recommend Prompt Transmissions!! They rebuilt the TH400 trans in my 1968 Oldsmobile…read more442, about 5 years ago and it's been rock solid ever since! Their quote was a lot lower than I expected and they had it done in a couple of days!! They explained everything that needed to be done and I couldn't be happier!!

I hate spending money on car repairs but as luck would have it after giving them a review on my…read moreprevious experience.... I had to use Prompt Transmission this week. I have an older Yukon and of course it had to breakdown and leak tranny fluid all over my friends driveway when the temperature was ZERO! I drove away not knowing I had a leak and pulled over less than a mile away because the transmission was acting erratically. I was pretty upset as I felt that I might have trashed my tranny.... A $2500 repair. I had my Yukon towed to Prompt and the owner Chuck got it in right away. He said that it appeared that I hadn't damage the trans since they added fluid and drove it, but it had a serious leak. They pulled the transmission and found that something on the torque convertor had sheered off and that the pump bearing that had been previously used was plastic and it should have been metal. I had had the transmission rebuilt less than two years ago by a guy out of his pole barn when I fell on hard times. Clearly that was a mistake. I got what I paid for. Chuck offered to let me take it back to the guy who repaired it previously. I said that I wanted Chuck to fix it right. He did and I picked up my truck today. He was very fair with me on the repair bill. Thank you Chuck!

Great shop that did excellent work at a fair price. Communication was solid through out and they…read moreeven texted me photos of what they were seeing. Can't ask for more than that!

Todd, here is excellent. He's been working for ever at this Location family owned. He will give you…read morea fair price and a fair quote. He tells you exactly what needs to be done and it's very straightforward extremely friendly and knows exactly what he's doing. The service I requested and needed it was performed in a professional and timely manner And he told me exact timeframe of when I should expect it and it was available when he said it would be, which is awesome. He kept me and Somone as a step of the way and give me an option to get certain things taken care of now or take focus on other areas which I really appreciated I wouldn't recommend anyone else if you're looking for a transmission place just stop by here and Todd will take care of you. He did an excellent job with the service on the car and with Customer Service.

Took my 1997 Subaru here an they fooled around for 3 WEEKS and wouldn't return my calls asking for…read moreupdates and finally,after a dozen calls told me it was done. They also replaced an axle part without permission. No parts returned n no loaner. Cost me 140% more than estimates from other facilities.

We recently had work done here. I received top notch service at a fair price! I highly recommend…read morecalling the owner Tom when you need any type of auto repair. Henry Farmer

Came here after googling transmission repair, and I was seeking 4 star and up shops. It is a little…read moredrive from Troy to get here, but it was worth it. Bob told me to call 10 minutes before I arrive; so he can check the codes on my van. He checked it right away, after 10 or 15 minutes he told me that he couldn't believe I have 293,000 miles on my 2008 Dodge Grand Caravan. I can't believe it either. With that, he told me it's not worth fixing and it's time to let the van go. He told be the codes confirmed the shift solenoid, but it's not worth it. The fluid looks good and clean, as it should. Bob was brutally honest.

I have used Bob for a decade or so. Not just for transmission work, but routine maintenance, as…read morewell. Bob's ethics and craftsmanship is like the mighty Condor- hard to find, but when you do, it's glorious! I trust his word and his work. I trust him with my daily driver as well as my Corvette. He's pleasant and as honest as they usually DON't come! May God bless Bob, and those of you that use his shop, you shall be blessed and happy you found him, too!

We've taken our truck here twice and will not be taking it anywhere else. We split our time between…read morethis area and up north and will gladly take our vehicles here over anywhere else. They are always communicating with us and willing to work with our schedule. They have fair prices and do a great job. We would highly recommend over and over again!

I've been taking my vehicals to certfied transmission since they opened, would not have work done…read moreanywhere else. Tim has THE most honest shop I've ever done business with. Great prices outstanding service!

We limped our 2010 Chevrolet Equinox into Wayne's after getting the run-around on a quote for the…read moretransmission repairs from Lunghamer Chevrolet. Lunghamer Chevrolet was incapable of giving us a quote on transmission repairs without first charging a 'diagnosis fee' ($150), followed by a huge ($750) non-refundable 'disassembly fee' just to give us a quote on transmission repairs. (See our review of Lunghamer Chevrolet) We refused to pay Lunghamers $750 disassembly fee just to get a quote, so after being forced to pay Lunghamer a $150 'diagnostic fee' to get our vehicle back from a repair quote gone bad, we limped our vehicle to Wayne's transmission shop $150 poorer and still without a 'diagnosis' of our transmission problems. Unlike Lunghamer Chevrolet, Wayne was able to diagnose the problem quickly and gave us a fair quote on the spot. The work was done in the time frame we were promised and the costs stayed as they were estimated. My wife brags about how much quieter her car drives now that the torque converter has been replaced and is thrilled that her mint condition 11 year old car could be saved from the scrap pile. Our only regret is that we didn't take our car to Wayne's first. We highly recommend Wayne's transmission and we'll be taking our car repairs there from now on!

Went and got my trans cooler lines replaced and it all went well, until I had to bring my truck…read moreback in because it was leaking trans fluid. I went back to pick it up and there was still a small puddle of fluid under my truck, so I crawled under it only to find nobody wiped away any of the fluid. They just gave it the good ole glance over and called it good. When I asked the dinosaur running the counter what was wrong he just said "we took care of ya" clearly not. I'll give them 2 stars simply because they came recommended, I won't be doing the same however. I cleaned it up myself and now I'll wait a day, see if they did fix anything and just left it messy for shits and giggles.

they fixed my 2016 dodge ram 1500 brakes on the rear and found problems i was unaware of. they…read morerepair the problem at a reasonable price, and i was back on the road in little time. also they gave me a veteran discount.

Extremely disappointed with my experience at this shop. I brought my vehicle in because of a…read morespecific noise/repair concern. After their diagnosis, I was told the right control arm and struts needed to be replaced, and I was quoted around $900. Not only was the original issue still present when I drove away, but the experience got worse from there. I was told my struts would be replaced, but I was later informed shocks were done instead. I was also told the right control arm needed repair, but work was done on the left side instead. On top of that, my car key was damaged while in their possession. I was given conflicting explanations first that the key was already wobbly, then that it had to be taken apart because the battery was dead. Regardless, I ended up paying to replace my own key. When I immediately told Mike (the owner) that the original noise was still there, he asked me to bring the car back the next day. After looking underneath the vehicle again, I was suddenly told there were multiple additional problems that somehow weren't identified in the original diagnosis--and I was quoted another $1,100. At that point, I lost confidence and took my vehicle to the dealership for evaluation. I provided them with the paperwork from this shop, and based on what I was told there, the repairs I believed had been completed were not consistent with what I was charged/told had been done. I am now having the dealership properly repair my vehicle. This was an expensive, stressful, and frustrating experience involving poor communication, conflicting information, unresolved issues, and damage to my property. I would strongly encourage anyone using this shop to get everything documented clearly and verified.