Great honest service. Went in with a trans issue. Cletus looked at the vehicle overnight…read more Decided to not fix and scrap the vehicle. He didn't charge us.

Several family and friends who have used them had issues. One friend they rebuilt his 4x4 trans and…read morenever put the front driveshaft back in and he didn't realize it until winter. Then they gave him a run around about putting it back in. Also trans blew up a couple days after warranty and they wouldn't stand behind their work. My uncle had issue with the rear end they rebuilt in his dodge ram. My other buddy will they had to take the trans in and out 2-3 times before they could fix it right. My one buddy had his trans rebuilt there and it puked all the trans fluid out two weeks later. I know there a bunch of good reviews, but I'm telling you it's not the place it used to be. Many years ago it was a great place, the quality of work and the customer service has gone down hill. They charged my buddy $4000 for a trans that didn't even last a year and a half. That's garbage.

My husband and myself have been using Pontiac Lake service for a number of years now. The staff is…read moreexcellent and extremely knowledgeable quality of the work is terrific. They are always available for questions. Highly recommend them.

Been having Dave work on my cars for many years. Always professional, thorough and HONEST.read more

CAround late November of 2021 my car broke down. I was driving in a subdivision and ,upon taking a…read moreturn, I heard a (clunk-like) breaking sound, and my car stopped moving forward. It only moved in neutral, reverse, and the lowest gear after that. (This happened while I was working, so you can imagine the disbelief and stress I felt). I got it towed the following day. With the description of the problem, the tow-man said it sounded like the transmission gave out. I did research on transmissions for my car (2009 Chevy Impala). I discovered that people with the same car had experienced similar problems with their transmission. Mind you, I'm 19 years old, and I had absolutely no idea how to find a solution. I spent some time looking online for transmission repair shops in my area. For a few days, I called MULTIPLE shops asking them about what might be wrong and the costs to fix it. I got quotes all the way up to $6000.00, until I found Cuddy Brothers Transmission..... Mind you, my car did not drive; however, they were able to tow my car to their shop for "free."(I believe the towing is free with a related purchase, so ask Todd for details). As I called and explained the situation, he said it needed to be rebuilt. When he brought it in to diagnose, he confirmed everything he said over the phone. What caused my car to stop driving so suddenly, was that one of the three bands had snapped while driving. There were other corroded and worn pieces as well. They replaced all the broken pieces in the transmission. They also cleaned all the parts. Todd is very honest and knowledgeable about what he does. His entire team reflects that. I was astounded and impressed by how well they were able to simplify and explain to be the different parts of the transmission and how/why behind each part. Before I got any work done, I was given an estimate for the final price. It came out to be just under $2800($2747.68) to be exact. That included parts, labor, and sales tax. The interior of the lobby is old-fashioned, but their Bay Area looked well equipped with tools and everything. If you have any questions about warranty, your transmission, or general inquiry, don't hesitate to give them a call to speak to Todd. Todd was kind enough to bring me into the bay and give me a break down of everything in the transmission. He did an excellent job of educating me about it. The only concern I had , at first, was the duration of the rebuild. He said it was a 4-5 day job. However, they started on Tuesday, and they finished around 4:00pm on Friday. The mechanics were very friendly and open to questions. I knew nothing about transmissions before this. Now, I can have actually have a discussion about the parts and how it works. I'm giving five stars because my experience was INCREDIBLE. For all the research I did beforehand, I wish I had found this place first. But, as the saying goes "diamond in the rough", I had to dig through some roughness to find this diamond of Transmission Repair Shop. If you're unknowledgeable about what to do, don't worry. GO HERE and you'll be taken care of. I'm very fortunate to have found this place, and I happily share this information with you.

They are permanently closed with no help. Doors locked parking lot empty and the grass and tress…read morehave over grown the place

My car died on I-75, and my insurance didn't cover anything by a tow truck within so many miles so…read moreI took it to a dealership that had outrageous estimates. My husband's family has always taken their cars to Metamora Muffler, but since they don't do transmissions they recommended Clarkston Transmission. I could not be anymore grateful. The cost was HALF of what the dealership was asking, and in less time, with a longer warranty! In addition to their good customer service mentioned above, when I came to pick up my car they asked me to come back in 2 weeks for a check-up/inspection. The follow-up did not take long and they even topped off my fluids. I'm really happy with how I was treated at Clarkston Transmission and I would definitely recommend them.

they didn't put my tires on correctly had a tire fly off on me. They overtightened my caliper. Had…read moreto heat them up for 10 minutes. They ruined one of my new rims. I had a caliper when I first brought it into the shop. They seem pretty cool but ruin whatever you bought from them over over on you

Had a great customer service experience. They did a fantastic job with my car. Reasonably priced. I…read morewould highly recommend.

Just want to tell you about my experience with Billy's automotive service services…read more I recently purchased a car in collectors condition that has never seen rain. I wanted to find a local mechanic and build a relation ship to do maintenance work and a few other items that I wanted to do with the car The reviews of Billy's seemed pretty good and he's close to where I live. I went there last week met with the office manager told they what I was looking for. They said to come back next week after a certain time and he'll be able to meet with you. Went there today as instructed even though it was overcast and a slight drizzling rain. Keep in mind it's never seen rain the vehicle. But I figured it'll be worth it. It'll be a short meeting just merely an introduction describing what I want to do with the car and see if you'd be interested and available to work on it. I was prepared if he said he had no time for me and that would've been fine. I know how these shops can be. I met with office manager. They said it was a kind of a bad morning. I was working on a car. They went back and asked him when they came back. They said have a seat and I'll come out as soon as you can. Sat there for over an hour with my car getting rained on. Eventually just left. If they're not available to meet with you after requesting you to show up at a certain day and time there's just no value having that person as your mechanic as good as they may be or not. Office manager should've just said right off the bat. It's not a good time. I apologize and just reschedule for another time. Would've been a much more of a professional answer and I would not have had a problem with that. I'm a contractor. I know how things go sideways. My recommendation is if you're a first time client trying to get in and build a relationship and have work done. I would say Hard Pass. He's a very established automotive shop probably does a good job and it looks like he has a large client list and literally has things booked out a year and a half. If an owner doesn't have five minutes to break away for a quick meet and greet that was planned. I can only imagine what the whole service experience would be like and it's one that I'm not interested in. An unfortunate experience but was kind of expected, trying to find a good reliable mechanic capable of doing the work I was looking to do and also having the time to take me on as a new client. If anyone has any other references for other shops like Billy's I would appreciate any references

Wow: Went there & was nicely greeted by Joe, the Manager. I described the "issue" and Joe…read moreascertained not to waste my money via simply washing the van from dirt. Then, the noise will go away which, indeed, it did. In a word, they are professional & integrity-based. I already spread the good word about Hopkins to my family & friends. And, as I am relocating to Oxford I shall always use their professional auto-services. Warmest Regards, Samuel Sarri, PhD

I took my vehicle here in January and they were amazing. As a single woman, they were very kind and…read moreconsiderate and I did not feel as though I was taken advantage of at all. They were amazing!

My transmission failed and told me it was converter but installed and old converter. Left a bolt…read moreloose and then tighten the bolt but then over filled it with burnt oil. I got stranded in another state told me converter and pump failed in a matter of days.Tony, Omar and Jb are scam artist. Don't want to take responsibility and don't want to refund me anything also my transfer case seals got damaged.stay away from this place. YOU KNOW WHAT TO DO..

My Monte Carlo Trans was rebuilt here..going on 15 years and no issues. Great service…read morealways..honest and fair people hear.

I had a very wonderful experience here, which saved me quite a bit of money and built my trust in…read moreClassic Automotive. I went there for a second opinion on pricing, after being given a very high repair estimate by a different auto repair shop. Classic Automotive was honest enough to tell me there was nothing wrong with my car! it only needed a small repair to my broken air conditioner for a super reasonable price. Next time something goes wrong with my Honda, I'm bringing it straight to Classic's!

Reliable auto service, been operating for 30 years. Steve's one of the front desk guys, friendly…read moreand knowledgeable. These guys are honest and it's what keeps them busy. No appointments. First come first serve. They open at 8 and basically are full up with work before 11, sometimes 10. And they'll call you with a quote before having to go into the labor. I live in Detroit, but I drive up to Sterling Heights here for any auto work. 5/5