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    Prompt Transmission

    5.0 (4 reviews)
    Open • 9:00 am - 5:00 pm

    Services - Prompt Transmission

    Auto transmission repair

    Transmission leak inspection

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    Cuddy Brothers Transmission

    Cuddy Brothers Transmission

    (26 reviews)

    CAround late November of 2021 my car broke down. I was driving in a subdivision and ,upon taking a…read moreturn, I heard a (clunk-like) breaking sound, and my car stopped moving forward. It only moved in neutral, reverse, and the lowest gear after that. (This happened while I was working, so you can imagine the disbelief and stress I felt). I got it towed the following day. With the description of the problem, the tow-man said it sounded like the transmission gave out. I did research on transmissions for my car (2009 Chevy Impala). I discovered that people with the same car had experienced similar problems with their transmission. Mind you, I'm 19 years old, and I had absolutely no idea how to find a solution. I spent some time looking online for transmission repair shops in my area. For a few days, I called MULTIPLE shops asking them about what might be wrong and the costs to fix it. I got quotes all the way up to $6000.00, until I found Cuddy Brothers Transmission..... Mind you, my car did not drive; however, they were able to tow my car to their shop for "free."(I believe the towing is free with a related purchase, so ask Todd for details). As I called and explained the situation, he said it needed to be rebuilt. When he brought it in to diagnose, he confirmed everything he said over the phone. What caused my car to stop driving so suddenly, was that one of the three bands had snapped while driving. There were other corroded and worn pieces as well. They replaced all the broken pieces in the transmission. They also cleaned all the parts. Todd is very honest and knowledgeable about what he does. His entire team reflects that. I was astounded and impressed by how well they were able to simplify and explain to be the different parts of the transmission and how/why behind each part. Before I got any work done, I was given an estimate for the final price. It came out to be just under $2800($2747.68) to be exact. That included parts, labor, and sales tax. The interior of the lobby is old-fashioned, but their Bay Area looked well equipped with tools and everything. If you have any questions about warranty, your transmission, or general inquiry, don't hesitate to give them a call to speak to Todd. Todd was kind enough to bring me into the bay and give me a break down of everything in the transmission. He did an excellent job of educating me about it. The only concern I had , at first, was the duration of the rebuild. He said it was a 4-5 day job. However, they started on Tuesday, and they finished around 4:00pm on Friday. The mechanics were very friendly and open to questions. I knew nothing about transmissions before this. Now, I can have actually have a discussion about the parts and how it works. I'm giving five stars because my experience was INCREDIBLE. For all the research I did beforehand, I wish I had found this place first. But, as the saying goes "diamond in the rough", I had to dig through some roughness to find this diamond of Transmission Repair Shop. If you're unknowledgeable about what to do, don't worry. GO HERE and you'll be taken care of. I'm very fortunate to have found this place, and I happily share this information with you.

    They are permanently closed with no help. Doors locked parking lot empty and the grass and tress…read morehave over grown the place

    C.A.R.S. of Novi

    C.A.R.S. of Novi

    (7 reviews)

    These amazing people gave my car as they say in the biz, a full motor transplant. After talking to…read morea dozen places around detroit, in ohio, and one in georgia they were the first shop to find me a brand new motor. It's a fairly common motor, and is also unfortunately known to commonly fail. Somehow these saints knew where to find a brand new motor for my beloved car. Not a refurbished one with 35k miles, but brand NEW. These good people knew how to give me the actual peace of mind that only comes from a NEW engine. This is a really fantastic family-run shop. I am ignorant to actually understanding how a car runs. In the past I've almost had panic attacks when it very unrealistically seems like everything in my car is just going to fail all at once. This time was different. These saints didn't let me get close to feeling like that. These kind people VERY gently reminded me that only my engine was new. And even more gently they reminded me that the rest of the car already has 64k miles on it. This husband and wife really didn't need to be as patient with me as they were, and I'm extremely grateful that they were. I'm going to confidently assume that if Cars of Novi can find me a brand new motor when no one else in three states could, they can probably also find your unique car's unique parts that need to be replaced. I am also exceedingly appreciative that they brought both my car and myself back to life. Based off what i have experienced, I'm confident that Cars of Novi will also do a great break job, oil change, or whatever else you need qualified mechanics to do for you. Thank you all again!

    Thank you DJ and staff for always taking care of my cars and providing quality work & service! The…read morevalue you get for your money here is unmatched.

    Precise Auto Repair MD - My car is getting 4W alignment

    Precise Auto Repair MD

    (12 reviews)

    Updated 07/06/2025…read more THIS IS LIE In addition if you look at the other reviews that Joseph leaves everyone else you will clearly see a review from another shop regarding the control arms. Updated: 09/27/2024 Based upon Brett's reply, The one with the selective hearing is Brett. He did not seem to care about what i had to say. Seeking a second opinion, another mechanic told me if he's a master mechanic he knew right well it was only a dry bushing causing the problem since their are only few things that it could be based on the symptoms. He told me that Brett was trying to upsell me. I don't know if that's the case or not. I hope not. For the record: I brought my 2007 Honda to Brett's garage for a diagnostic. After Brett had replaced the control arms on both sides and replaced right calipar I continued to experience a pulling to the right, even while in drive, but even sitting still as I would touch the brake the steering wheel would pull to the right. I told Brett about this on a number of occasions even took a drive with him, but he insisted that it was a $1500 job to fix it. The other mechanic in the shop also took it for a drive and said the steering was goofy. As you will learn below, it ended up being a lack of grease in a bushing. I asked Brett if my car was safe and he said he would drive it to California. I told Brett that I was very concerned on a number of occasions about the safety of the vehicle and I did not feel safe But he insisted that the problem was only going to be fixed for $1500.00. After picking up my car from his auto clinic and taking a 2 Hour drive with my wife returning home, there was a metal on metal loud noise coming from the front of the vehicle. When I contacted Brett by text, I told him that they must've missed something and he told me to bring it by and he would take a look at it. My text: "I tried to send you a video of this loud noise that the right side wheel is making when I turn the steering wheel after getting back from a two hour ride. It's a metal to metal sound. How did you guys miss this?" Brett: "There was no noise at all from the right side of the vehicle while it was here. stop back by and I will check it out for you." When I showed up. He became enraged and told me in the future to find another shop. He told me to give him my keys and he would put it on the lift and take a look at. While the grinding noise was still very present metal on metal and upon a deeper inspection, they found that there was a need for grease in a bushing. I watched as they move the wheel back-and-forth, and the sound went away as they added the grease to a bushing. I tried to cool Brett down tried to talk nicely to him told him I would like to continue to give him my business. I didn't want to go to another shop and he told me that he was busy after shaking my hand. He told me to take my business somewhere else find another shop. Brett appears to be a nice person, but there's a nasty side to him if you rub him the wrong way. I tried to talk to him before I left and he said I'm busy right now. I guess he forgot about all the money I spent there. Beware of these proud machanics that feel challanged when you question their 40 years of expertise and continue to tell you over and over they are a "master machanic" and brag about awards "best business in town. Nevermind all the bragging, JUST SHOW ME. After all, I am paying you. After a costly process of elimination and trial and error and new spark plugs and replacing the valve cover gasket my 2007 Honda is running more smoothly. After replacing both the control arms and adding grease to a bushing, the pulling on the steering wheel when stepping on the brake has stopped and the horrible metal on metal grinding has altogether ceased. I'm so glad it wasn't something more expensive like ball joints, or a 1500.00 fix as he insisted. I don't know how a master mechanic of 40 years could tell me that I needed something that was going to cost 1500.00 when all it needed was some grease added to a bushing. Taking his advice, even if i had not been trespassed i would not return. Upon his demand, I will be taking my business elsewhere. Thank you Brett.

    I want to start off by saying that am very dissatisfied with the service that I received earlier…read morethis week at this place. I called them on Monday and Brent answered the phone. I let him know that I wanted to bring my car in and that it had a few issues. He asked me about the issues but was very short with me and only allowed me to tell him 1 of the 3 issues I had. I was also told I would have to make an appointment and drop it off. I don't see where it says appointments only on the site and that you can't wait for your car. Next day I took my car in and told him I was inquiring about 3 issues( my car stalling, heat issue, and just a check to make sure the car was safe for driving (that things look tight and good) I literally waited there from 8am till 1:30 200$ later Just to be told they couldn't find out why my car stalls. ( My car stalled today so I still have the issue). Which was disappointing so then I asked about the other two issues only to find that all the time my car stayed back there the did not check the heat issue, nor lift it just to take a look if everything looked good. He handed me back my keys and told me that I would have to come a different day to get the other issues looked at. Meaning more diagnostics and more $. My car stalled on the way home as well. I thought I could still rely on this place because they seemed reasonable the first time I did business with them and they had a motto that they cared about struggling women/ households. But 200$ was too much to pay just to be told nothing is wrong then my car stalling (still is) on the way home with 4 children in the car as well depend on it. Will not be returning and will be taking my business elsewhere.

    Prompt Transmission - transmissionrepair - Updated October 2026

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