I want to start off by saying that am very dissatisfied with the service that I received earlier this week at this place. I called them on Monday and Brent answered the phone. I let him know that I wanted to bring my car in and that it had a few issues. He asked me about the issues but was very short with me and only allowed me to tell him 1 of the 3 issues I had. I was also told I would have to make an appointment and drop it off. I don't see where it says appointments only on the site and that you can't wait for your car. Next day I took my car in and told him I was inquiring about 3 issues( my car stalling, heat issue, and just a check to make sure the car was safe for driving (that things look tight and good) I literally waited there from 8am till 1:30 200$ later Just to be told they couldn't find out why my car stalls. ( My car stalled today so I still have the issue). Which was disappointing so then I asked about the other two issues only to find that all the time my car stayed back there the did not check the heat issue, nor lift it just to take a look if everything looked good. He handed me back my keys and told me that I would have to come a different day to get the other issues looked at. Meaning more diagnostics and more $. My car stalled on the way home as well. I thought I could still rely on this place because they seemed reasonable the first time I did business with them and they had a motto that they cared about struggling women/ households. But 200$ was too much to pay just to be told nothing is wrong then my car stalling (still is) on the way home with 4 children in the car as well depend on it. Will not be returning and will be taking my business elsewhere. read more

Updated 07/06/2025 THIS IS LIE In addition if you look at the other reviews that Joseph leaves everyone else you will clearly see a review from another shop regarding the control arms. Updated: 09/27/2024 Based upon Brett's reply, The one with the selective hearing is Brett. He did not seem to care about what i had to say. Seeking a second opinion, another mechanic told me if he's a master mechanic he knew right well it was only a dry bushing causing the problem since their are only few things that it could be based on the symptoms. He told me that Brett was trying to upsell me. I don't know if that's the case or not. I hope not. For the record: I brought my 2007 Honda to Brett's garage for a diagnostic. After Brett had replaced the control arms on both sides and replaced right calipar I continued to experience a pulling to the right, even while in drive, but even sitting still as I would touch the brake the steering wheel would pull to the right. I told Brett about this on a number of occasions even took a drive with him, but he insisted that it was a $1500 job to fix it. The other mechanic in the shop also took it for a drive and said the steering was goofy. As you will learn below, it ended up being a lack of grease in a bushing. I asked Brett if my car was safe and he said he would drive it to California. I told Brett that I was very concerned on a number of occasions about the safety of the vehicle and I did not feel safe But he insisted that the problem was only going to be fixed for $1500.00. After picking up my car from his auto clinic and taking a 2 Hour drive with my wife returning home, there was a metal on metal loud noise coming from the front of the vehicle. When I contacted Brett by text, I told him that they must've missed something and he told me to bring it by and he would take a look at it. My text: "I tried to send you a video of this loud noise that the right side wheel is making when I turn the steering wheel after getting back from a two hour ride. It's a metal to metal sound. How did you guys miss this?" Brett: "There was no noise at all from the right side of the vehicle while it was here. stop back by and I will check it out for you." When I showed up. He became enraged and told me in the future to find another shop. He told me to give him my keys and he would put it on the lift and take a look at. While the grinding noise was still very present metal on metal and upon a deeper inspection, they found that there was a need for grease in a bushing. I watched as they move the wheel back-and-forth, and the sound went away as they added the grease to a bushing. I tried to cool Brett down tried to talk nicely to him told him I would like to continue to give him my business. I didn't want to go to another shop and he told me that he was busy after shaking my hand. He told me to take my business somewhere else find another shop. Brett appears to be a nice person, but there's a nasty side to him if you rub him the wrong way. I tried to talk to him before I left and he said I'm busy right now. I guess he forgot about all the money I spent there. Beware of these proud machanics that feel challanged when you question their 40 years of expertise and continue to tell you over and over they are a "master machanic" and brag about awards "best business in town. Nevermind all the bragging, JUST SHOW ME. After all, I am paying you. After a costly process of elimination and trial and error and new spark plugs and replacing the valve cover gasket my 2007 Honda is running more smoothly. After replacing both the control arms and adding grease to a bushing, the pulling on the steering wheel when stepping on the brake has stopped and the horrible metal on metal grinding has altogether ceased. I'm so glad it wasn't something more expensive like ball joints, or a 1500.00 fix as he insisted. I don't know how a master mechanic of 40 years could tell me that I needed something that was going to cost 1500.00 when all it needed was some grease added to a bushing. Taking his advice, even if i had not been trespassed i would not return. Upon his demand, I will be taking my business elsewhere. Thank you Brett. read more

Recently, I had a set of tires installed at Discount Tire. Next stop was Precise Auto Repair. All of the local Discount Tire shops refer suspension alignments to Precise as they do great work. I was greeted at the door by Brett (owner) & had the car in the shop immediately. Brett has been in the vehicle repair business for some time & has been getting rave reviews. I am extremely pleased with the work that was done & will be back! Goodbye Lincoln dealer, hello Precise Auto Repair! read more

Precise Auto Repair MD - My car is getting 4W alignment - Auto Repair Near Me - Novi, Michigan

very friendly. owner loaned me company truck for free while my truck was in for repair. quality work. they take the time to explain everything read more

I wanted to apologize for not putting in the feedback earlier. Not only did you give me an apt. for a brake job on my KIA Soul the next day, you got my car in early and done that night. Thank you, guys, so much for the expeditious service and good price for the services rendered. Sincerely, Norman Mauldin read more

I had some body damage on the passenger side of my car. I took the car to Classic Collision for that repair. When I took the car for the body repair, I also needed an engine diagnostic and repair. I came home and read the reviews for Precise Auto Repair MD. The reviews were great so I called to see if I could have the engine work done while the body work was being done. I spoke with Brett to coordinate the details. As it turned out the body work and the engine work were both completed on the same day. The engine work was reasonably priced, and the body work is great. I left with the feeling that I could trust taking my car there for any of the needs I have for maintenance or repair. read more

Service was excellent and we did not have to wait for parts. Professional and courteous. Have had business with them previously and always pleased read more

Here we go again....... FANTASTIC experience! Dr Brett and his interns did a GREAT job on repairs of my 2018 Chevy Colorado! Thanks guys! I'll be back, if needed, for any further needed work! read more

I was referred to this gem by way of Steve at Discount Tire in Novi. The service I received was impeccable and I was very impressed by the cleanliness of the shop. Brett has amazing customer service and the two master technicians were excellent as well. I felt reassured as a woman that I was in the right hands. I was treated with respect and explained everything that was being done to my vehicle!! I was even sent via text a "report card" of my vehicle when they were finished. I highly recommend this place and I'm very grateful to have been pointed in their direction!! I will never step foot in another car shop! read more

Well, all I can say I am so happy with the service from Precise!!! Brent was amazing in caring for my needs to have my vehicle running. He explain everything to me showed me what's wrong and what should be right. I'm a woman and I have no idea about cars. I went to other places and it just felt as they just wanted my money not my loyalty. Well at precise I didn't feel that I felt I was genuinely being treated as a customer and they valued my time and money. Needless to say I am a forever customer. read more

Awesome customer service, quality work, friendly. Brett will explain every detail of the work

knowledgeable, thorough, precise, transparent, sophisticated, equipment, attentive, responsible