I give them a zero. Don't waste your time with these guys. Overpriced and under deliver. Charge me…read moreover $400 in labor for new brakes and resurfacing rotors. Parts were less than $200. My brakes still sqeek when I back up the car. Fast talkers. One and done. Never going back.

Great service I will be back....... this is what Gary wrote when he asked me to write a review. He…read moreasked me for my phone to get to the link. He wrote that as he was "helping" me get to the site. This is false! This is my review I wrote on MR. MUFFLER Google review... 9/17: Got my car repaired there this weekend. I shall see how it holds up. Scary after looking at some of these reviews and knowing they enter a review for you. I'll see in a few days, weeks, months how things hold up. But I see from reviews they do a lot of price gouging. I'll call around to see the cost for my repair to see if I got hoodwinked. Update 9/28: I am at a different shop right now about my car. They said they would have charged $800 less than Mr. MUFFLER. And Mr MUFFLER spray painted the exhaust pipe under my car as well as left weld stuff under the car. I have pictures. They have high ratings cause they enter their own reviews. They left the cap to my headlight on the transmission. They left the break cap off but why. They didn't need to do ANYTHING with my break liquid. Call BBB, sate of mi attorneys general office, corporate office and the news. Gary said they spray painted the pipes so they don't rust. Ummmm.

Honest and up front and knowledgeable about new and old automobiles. We are not close to there shop…read morebut will dive the extra miles for a job done correctly the first time. Definitely recommend Griffins!!

What a great place. For a woman looking to not be ripped off, I found the perfect place! They are…read moreprofessional, nice and really took care of me. I can't say enough about what a nice experience this has been.

I appreciate the fact that this place is open Sundays. Derell (I hope I spelled his name correctly)…read morewas very helpful and nice. They were also pretty fast.

The employees there were very professional and fixed my tire for me on a Sunday so I could make it…read moreto work the next day. I really appreciated their help. They did a great job!

Sovas I have been coming to you for over 50 years when I need a I just want to say silvis is very…read moregood and I trust and I trust them very good for all the work that they do I have no problems with them they get a very good star I think this is the best one repair because I can trust you you don't try to get rich off my vehicle You're very good service so now I'm referring somebody else to you you do very good work thank you

Best car service around! Very honest and they explain everything they do regarding their prices. We…read moreare very happy with the quality of service.

Great guy,Solved issue quick,all for a good price.Called for alternator replacement That was done…read morebefore,Was told it was overcharging by the a shop.Omar came and fixed it in 10mins

Rated not good. Mechanic was not proficient at his job. Requested my rack and pinion gets…read moreinstalled. Mechanic took 2 days to get it done. Not only was it not completed in a timely manner he also broke my cars clock spring by disconnecting the steering shaft because he couldnt complete the job properly so now my steering wheels controls do not work and my paddle shifters are non functional cause significant issues. I would not recommend this mechanic unfortunately. He caused more issues than solving.

Automotive Techniques was our go to service provider for our European vehicles for a number of…read moreyears. Dave was our primary, and only contact, and he certainly ran the shop and specifically the front office. Results were typically very good. For myself, I recommended Automotive Techniques several times. After not requiring their services for a few years, I returned last year with my son's car. To my surprise, Dave was not there. In fact, no one was at the front desk. I had to find someone in the back room where 2-3 folks were watching TV. I asked, "Is Dave here?". The response was, "Dave is gone" (with a chuckle). Turns out, the gentlemen who provided an update was the owner - someone I had not met for the 15 years. "Finding" someone in the shop became the standard, as no one sat at the front desk. Moreover, it later seemed there were limited customers coming in. Which, I later did not find surprising at all. This was start of an amazingly frustrating experience which was supposed to start with a simple diagnosis of a power failure problem. Front desk was piled with paper and in disarray. Looking back to the rear office - same. Before Dave left, they switched to a new system to run the shop service operations. Because the previous customer data was not moved to the new system, there were 2 systems to look up past service for history and a new system for new service. It was clear the owner did not really know how to operate either system. He could not answer any of my questions and got frustrated quickly, waving off any inquiries. He told me to "come back" the following week to book an appointment because the entire shop was leaving for a conference. (And it was clear he did not have a handle on how to book appointments). A bad decision on my part, I did come back hoping the service would still be positive despite initial impression. Got the appointment while the owner tried to fumble through past maintenance records to determine anything else needed or problem history. After 2 days, they could not diagnose the problem I brought the vehicle in for. To me, there were not trying at all. They found another problem that they choose to focus on because it was obvious and easily fixable. The springs. I actually had to offer to drive the vehicle to try and replicate the problem because they gave up. I authorized the springs. Took 2 days to receive them for some reason. Car has now been in the shop 4 days - nothing done. Then, they could not find the wheel lock in the afternoon (they never bothered to look in advance or ask for it). I tell them it is in 1 or 2 places. They cannot find it. I come to the shop. I find it almost immediately. In the glove box like I told them. Because of the delays trying to find the wheel lock, they cannot complete the work until next day. In the end, I made probably 4 trips to the shop. Spent all kinds of time supporting the efforts on my time. They did not address the primary problem. Vehicle was in the shop for 5 days plus a weekend. Received the full bill of course for the springs and attempting to diagnose the power failure at $175/hour, no discount for all the troubles. Not even an apology or acknowledgement. Certainly an apathetic attitude throughout. Might be a technical genius when it come to fixing car, but certainly could use some assistance in running a service operations and being attentive to customer service. Needless to say, found another provider and very (very) happy with them.

I called and scheduled an appointment a couple of weeks ago and just dropped off my vehicle for the…read morerepair. I called the front desk when they opened after dropping the vehicle off and was informed that they "were not going to be able to get to the repair for a couple of weeks". I spoke with the owner and he told me that they had some issues last week and that they neglected to call me and notify me that I was not going to be able to get the repair done. Moral of the story: I spent time and money to drop off the vehicle, paid for an Uber to get home, was told that they cant help me and that they knew they couldnt last week, now I have to pay for an Uber to pick the vehicle up. Tell your friends and family to stay away!!!!!

This garage is the BEST! The people are ALWAYS courteous and helpful. The atmosphere if you have to…read morewait is inviting and comfortable. I wouldn't go ANYWHERE else to have my car serviced!!

Driving in from Grand Rapids, I experienced an issue with my car battery (cable came loose and…read morewouldn't fully tighten around the post). I was unable to get into a local dealer to get resolved. Farmington Garage was well reviewed so I called: - Able to check car (same day) - Replaced and fixed the post clamp assembly ...for a great deal Thank you very much for the quick attention and support for an out of towner.

First time here. Much better than the last two places I tried for an oil change. Excellent…read moreattention to detail. Very friendly. Quick service. Will definitely be back. For an oil change, just pull in, turn left and follow the signs.

Very quick and easy. Better price than most of the other places too…read more ---------------------------/----//-------