U-Pack delivered my cube as scheduled and picked it up as planned. It was shipped from WI to CA and arrived there ahead of schedule. There was a little mix-up in obtaining the parking permit in order to park the cube on the street, but that was handled with patience and understanding. Upon opening the cube after transport the items inside were all in good condition, so the cube was evidently kept in an upright position and handled carefully. The cube was then picked up on schedule. I was very satisfied with U-Pack's service and would use them again. read more

U-Pack delivered my 2 units efficiently, picked them up on time and quickly shipped them across the country to arrive before the scheduled delivery date. Communication was excellent, pickup was on time at my destination and I would gladly use their services again. read more

My stuff made it through well. The cube arrived at the end of the time window on packing day and took 9 days to get to me from when I requested the pickup. It was "technically 7 days" as they don't work weekends and require 24 hours notice for pick up. They are not very timely but were polite and friendly and are not a bad service if you don't need your stuff right away. read more

Service help over the phone was excellent at the beginning and end of the move. Additionally, the drivers at both pick-up and drop-off were terrific! The only problem on our move from Wisconsin to Florida was that the cubes stopped in Nashville and then stayed there without explanation for 2 1/2 days. When called, the service person acted as if it was no big deal and said there was nothing he could do about it since he wasn't in Nashville. We ended up waiting two extra days for our things and I had to change my flights and stay 3 days longer than planned. read more

We decided on U Pack to move 1200 MI. It was a much better decision than driving a U-Haul, cheaper than a moving company and all of our belongings were safely packed by us. Everything arrived undamaged and just as we had left it. Very friendly people to deal with. We're happy to call our first long distance move a success. Would recommend ABF freight and U Pack for a move anytime! read more

I have never needed a moving company before. I talked with numerous companies and decided to go with Upack. They were on time, courteous, professional and met all our expectations. Our possessions arrived without any damages. I have recommended Upack to other business partners. Thank you for making something that can be very stressful to a pleasant experience. read more

They dropped off the pod when they said they were going to drop it off they picked up the pod when they said they were going to pick it up drivers were nice polite and knew their business the pod arrived on time driver dropping it off didn't seem to like dealing with a woman and was not happy that I asked him to move it back out of the line of traffic but it was dropped off and picked up on time there were no surprises no hidden fees I would use the service again read more

I moved from Wisconsin to Seattle and had a great experience with U-Pack Moving. From the quote to the final pick up of my empty container I had no problems! Talked to the reps in dispatching on both sides and they were always pleasant, professional and answered all of my questions. Would definitely recommend using U.Pack for your move!!! read more

I have never used a moving service before, and expected it to be a headache. ABF proved to be a pleasure to deal with. They were cheaper than any of the competition, there were no weird contracts or penalty fees for anything, and everyone was extremely nice, even the drivers! After scheduling the appointment for the U-Pack Cubes, I had to change it because of some timing issues. When I called to do so I expected the price to change or to hear about some "cancellation" fee. Instead the man on the phone just said "ok." When I asked if the price had changed his response was "nah, it's all going to the same place anyway." I also ended up using one less cube than expected, and they automatically dropped the price by $500, without even flinching. Everyone I worked with was great, from the people at the headquarters, to the dispatchers, to the drivers themselves. There was no up-selling, no weird obligations, nothing; everything was in the quote price. Just nice people that wanted to help. All of our stuff got there on time and without incident, for waaay less than even a U-haul or Cube. I usually don't write reviews, but I was so blown away by these guys that I had to. read more

Just completed a move from Wisconsin to Hawai'i. We could not have had a better experience with UPack. They were helpful, responsive, and professional every step along the way. The quote was competitive and there were no "hidden" charges or surprises. I will definitely use them again and would recommend them to my friends. read more

U-Pack Moving - Movers Near Me - West Allis, Wisconsin

Great communication. Smooth cross-country move! U-Pack's business model was perfect for us for this move. Having the ability to order an extra cube without having to pay if we didn't use it was critical to the success of our move... because the description of what 1 cube can hold (studio/small apartment) was not enough for us. We moved from a well-packed 650 sq ft apartment + small storage unit and we needed the majority of 2 cubes. The communication was easy and consistent throughout our move, and the ability to text when we were ready for pickup was great. We had the same truck driver for drop-off and pick-up, and he handled the cubes and our questions professionally. For a 2,000 mile move, this was very smooth and streamlined. We utilized the set of moving supplies (boxes, packing paper, plastic wrap) we purchased (at a small discount through U-Pack) and everything arrived in great shape. read more

U-Pack was great. They showed up when they said they would well within the time frames quoted. The drivers were courteous, informative and helpful. The customer service representative was also very helpful, walking me through the entire process. The cost was as quoted, with no hidden fees or charges added on. Moving is never fun but U-Pack definitely made it as easy as possible. If we ever move. I have used U-Pack twice now and I found them to be just as reliable the second time around. Of course it's a lot more work to pack and unpack yourself but after hearing so many horror stories about 'full service' movers I think U-Pack is the way to go. They will also arrange loading and unloading help for you which we found to be very beneficial. read more

Great service. Smooth moving experience! I used UPACK before about 6 years ago and was impressed with the service back then. So when I and my family needed to move again this time, we went straight to reserve UPACK. We received great service starting from calling them to adjust my moving plan, arranging for drop off and pick up. I was even more impressed with their service as they notified me as soon as our UPACK arrived (just after we arrived at the destination). They were able to accommodate our drop off and pick up to be same day. The drivers (both destinations) were professional and very helpful. They were punctual. I strongly recommended UPACK to anyone who needs to move and does not want to deal with hidden fees or irresponsibility! read more

I have never left a review in my life but I am so disappointed in the service I received that I am writing my first. This is an absolutely terrible company- DO NOT USE THEM IF YOU ARE MOVING OUT OF STATE! I wish I could leave 0/5 stars but 1 is as low as it goes. We moved from Wisconsin to Grand Junction, CO. Our trailer was scheduled to arrive between Monday-Wednesday. When it had not arrived Thursday afternoon, I called and spent over 2 hours on hold being transferred over and over again. No apologies and a lot of "we can't do anything for you we don't know where your trailer is and we don't know when it will arrive". Finally they said they would call later that afternoon/night to give me an update. They did not call. We had flights scheduled for work obligations to go back to Wisconsin on Friday, and they could not tell me if the trailer would be delivered this week. I called Friday morning (the day of our flights) and they told me there was no way the trailer would come today and that it might come Monday but they can't make any promises. I had to cancel my flight and purchase a new one ($700 one way) and my significant other flew back. I could not unload the trailer by myself so we also had to hire movers. All in all it cost over $1000 for the delay and all they offered me was $100. The people I talked to on the phone were rude and not empathetic to the stress we were going through at all. I will never use this company again and STRONGLY advise against them-go with any other company. read more

Overall had a great experience with U-Pack moving from Milwaukee to LA. Cheaper than any other quote I received for similar service. I tried to get them to do same day pickup, because I can't have the storage units parked on the street here in LA due to restrictions by the city. I ended up making it work by finding a parking spot nearby that the cube would fit in. Just know it will sit overnight no matter how quickly you fill/empty the unit. That being said, my only critique would be for clarity from the sales rep to warn that there are restrictions on these storage units in certain areas. Also, I was never notified I needed to provide my own lock. I happened to have one that worked, but that came as a surprise when I received the unit. Otherwise, everything was dropped off/picked up on time. Both the drop off and pick up were actually near the beginning of the 4 hour time frame given. The people at ABF who dropped off and picked up we're extremely friendly and did everything in a timely manner. They gave me 5-7 business days for the move across the country which I thought was reasonable and the unit was at my destination on the 5th business day. I was impressed. Overall, I would recommend! read more

Perfect moving solution ! They were on time at the pick up and at the delivery The cube was surprisingly big and can hold a lot of furniture (I was very nervous at first when I saw it but my one bedroom fits very well) My building were very difficult about keeping the pod overnight so U- pack accommodate my same date pick request. Great job, I totally recommend them. PS : I Moved before with big moving company and all what I get poor service, late pick and delivery , the all at a much higher cost (and hiding cost that you find out the day of) Very happy with U pack move. read more

I moved cross country from Wisconsin all the way to Arizona just to be told I can't go into my storage pod unless it's going to be delivered and emptied. They did not disclose this at the beginning. They new I would've not went with them. They were predatory and conned me. I call to try and fix things and they get rude with me and tell me they will not do anything about the lies they told to get me to use there service nor will they let me get my stuff I need out my pod. Long story short I'm stuck in Arizona with nothing because this greedy predatory money hungry company can't be honest with its customers. Corporate stepping on the little guys again! read more

With a move from PA to Milwaukee approaching, I had to find an affordable way to move my one-bedroom apartment nearly 800 miles. Enter ABF. I did a lot of research and ended up going with ABF (due mostly to their positive reviews and pricing). There was a bit of a snaffu when it came to my order, but the staff was great and really accommodating -- they even let me keep the cheaper price! The drop off was seamless, as was the pickup (I wasn't even there when they picked it up, but it got here, so I can only assume it was seamless!). The U-Pack container got to the West Allis when they said it would. Unfortunately during my house-hunting trip before the unit arrived, I was injured and had to spend some time in the hospital. I was there for a couple days, two days of the three that ABF will hold your unit free of charge. I briefly explained why the employee hadn't heard from me in a couple days and said I'd be there on Friday. When I went inside to settle up (it's 50$ a day beyond the free three) she said they hadn't billed me any extra and she hoped I got better soon. I will definitely use ABF if I ever move myself again. read more

I was so pleased with the initial stages of my move from Dallas to Milwaukee. The drop off and pick up in Dallas were perfect. My communication with Upack over the phone was also great. However, when it came to the delivery from the west allis storage facility- my experience was terrible. The delivery happened over 4 hours after my scheduled window which was already an 8 hour window. I called dispatch several times and they first told me it would be delivered between 430 and 5. When I called back at 530, they said it was just leaving the facility and would be delivered within the hour. The pod didn't arrive until after 730. I was extremely disappointed with this service. read more

Moved from Milwaukee to Atlanta.. Very good experience. From the home office , the West Allis Terminal in Milwaukee, to the ATL terminal. All ABF personnel provided the best in customer service. Great way to move. Would highly recommend U-Pack for your next move. read more

At fist my experience with abf was well, all until I had to deal with the west allis branch. My shipment was not delivered on time, so I called to find out what was going on the first person I talked to was no help at all, so i requested to talk to some one higher up that could help me find out what happened to my shipment. They told me that the owner would call back with in the half hour, after waiting a hour I called and requested to speak to the owner. This was where the one star rating was set in stone. The owner seemed to not know what was going on at all, he acted like he did not care that I trusted my belonging with his company. He was not careing i would say he was down right rude, he told me after the shipment is marked as delivered it is "no longer his problem." After not reciving my shipment 2 days later I went in to this location and met with the owner, after asking him repectfuly what was going on he ,acting like i was a waste of his time, went to the loading area and told me to wait out side. After 40 mins he sent a employ out to tell me they found the shpment and will send it out as soon as possible. I told this employ about the experience I had with the owner. This employ agreed with me telling me how often he has to deal with problems like this due to the owners lack of caring, and how he treats his staff the same way. I highly recomend avoiding abf west allis at all cost!!! read more