Friendly staff.
Unfortunately our trailer had water standing in it and debris, they dropped it off early because they had one in the area, but subsequently couldn't clean it out before delivering to us. I was able to purchase tarps and plastic to protect the furniture for the most part, and only had minor rust stains that I was able to clean off.
We paid extra to get our stuff delivered by a certain date & I had received a call that that wasn't going to happen, once I called UPack they were able to arrange the drop off in time.
I would have liked pick up to be sooner but they only run on certain days- usually Tuesdays and Thursdays. I would recommend calling the local office wherever you are to expedite this, as using the online pick up/drop off request takes longer. read more