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    The Movers Co

    5.0 (2 reviews)
    Closed • 8:00 am - 5:00 pm

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    5 years ago

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    5 years ago

    The guys were great. Very friendly and they moved so much stuff for us. I can't recommend them highly enough!

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    Vixster Waste Collection - Another Tuesday with no regularly scheduled trash pickup.

    Vixster Waste Collection

    (34 reviews)

    From my perspective I would strongly recommend going with a different company. Vixster has a…read morestrict policy of only taking trash that is in a bag. If you put a loose pizza box, a wine bottle, or a plastic container in the can they will not take it. This is a particularly difficult policy to enforce if you rent out your property. They do not use a traditional garbage truck. It is someone with a pick up, they grab the bags out of the can, and put it in the bed of their truck. So, I understand why they have this policy, but it just does not work for us. We signed up in March and have had multiple issues where they don't take the trash so we pay someone else to come put it in a bag. Even if there are three bags on the bottom, but their is a pizza box on top, they leave everything behind. Also, they do not advise you it was left behind, so if you do rent, and are not their consistently it can build up over time. It is now July and have decided we need to switch to a different company. We found ASAP Site Services that uses a traditional garbage truck so this will no longer be an issue. We asked Vixster to cancel our service and issue a prorated refund for the 7 months they will no longer need to service us. They stated they do not issue any refunds once service started. We chose to pay the full year up front and they think it is fair to keep the full amount even though they won't have to do anything for the last 7 months. We believe this is an unfair policy and there are no contracts where we agreed to this. I highly recommend you think about what type of garbage service you want before using Vixster. It just did not suit our needs and are very disappointed on their policies. This photo is an example after they serviced us. B/C the Krispy Kreme box was touching the bag, they left all of it there.

    The will miss several pickups and when you finally get a response from them, they will tell you…read morethey will be there the next day but they never show. They just do not care about customer service. DO NOT USE THEM!

    The Movers Co - movers - Updated October 2026

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