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    Preferred Moving

    3.1 (11 reviews)
    Closed 8:00 am - 5:00 pm
    Updated over 3 months ago

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    Father & Son Relocator

    Father & Son Relocator

    3.0
    (2 reviews)

    These fellas were wonderful. Arrived on time, completed the task in the contracted amount of time…read morewith no breakage or damage to any of the furnishings.

    I hired these gentlemen to make a move of about 370 miles for me. I booked them 2 weeks in…read moreadvance, and warned them that time and injuries were potential factors that could slow packing, and that I might need their help. I contacted them again within a week of moving and said hardly anything would be packed. They said they weren't bringing boxes or packing supplies, I told them I would provide. I called them again as they drove to the move and told them I needed packing done. Bottom line, even though not part of original agreement, I warned them several times about the situation. They packed my storage first on the first day. 4 people allegedly took 7 hrs to pack a fully loaded 10 x 15 storage unit. You do the math. The second day they stated on the main area. Packing needed to be done, and I told them I would ay them an additional $800. Let me hasten to say that at no point did they offer to do this for more money, or try to renegotiate. They did say they would like to leave at 2:30, after arriving at 10a. At 3:30 they said they needed to get diesel in their trucks, and I needed to get either cash or a certified check to pay them the approx. $6k owed (INCLUDING bonus). They called from gas station and asked me to meet them. I paid them and they left. I thought they must have really busted it the last hour. When I returned home I found items and trash in every room. There was a box open and half-packed in the kitchen, as well as a bowl half wrapped on the counter. There were items in every cabinet. The cabinets below the counter had not even been touched. I've attached photos for how it was left. I had to contact a 2nd mover to come and finish the job, at the cost of an additional $3,100. They had caked up an additional 40 boxes!!! Who just walks away from a job!?!? I thought these were good guys, but I truly felt robbed.

    Save Green Self Storage

    Save Green Self Storage

    3.7
    (12 reviews)

    Great place to rent a U-haul! We can't thank Ivan Copney enough for helping guide us in attaching…read morethe trailer to the 26 foot uhaul. He went above and beyond! We made it to our destitution without any issues.

    I have paid consistently and on time for 2 units at Save Green Self Storage in Arden, NC, which is…read moreowned by Hawthorne Residential Partners, for 4 years. Yesterday, my access code did not work. My code was not necessary to get in the gate because, as I was told by the woman in the front office, the gate was always left open because it was broken but I needed the code to get into the building that housed my units. I was given another code and that one did not work either, so I was then was given a default code and finally got in the building. Then my keys did not work. The woman at the gate had told me I could ask man who was working nearby to my units for help if the default code did not work, so I asked him for help with the keys. He explained he had previously managed another storage facility and was familiar with the problems people had with those locks, He graciously offered to come help to see if he could get my locks open. He tried the locks repeatedly and told me that the keys I had did not work on the locks on my units and explained that if I didn't have working keys, I'd have to have to call a locksmith. I thanked him and continued jiggling the keys in the locks because I knew they were to correct keys and, after a few minutes, I got one lock open. I opened the door and there was someone else's stuff in my unit. So now, one unit had someone else's stuff and the other I could not get open, so I called the front desk and was told they would do absolutely nothing but lend me a can of WD40. They wouldn't come down and look the other person's stuff or even recommend a local locksmith. I asked them how I should go about handling the situation and they told me they would not tell me anything or help me in any way, besides the can of WD40 of course. I asked if I should call the police and she sarcastically told me "Yes, should call the police". So I called the police who explained the other person's stuff in my unit was a civil matter but that, once I got the other unit open, if my stuff was missing I should call him back and he'd send an officer down for a larceny. The locksmith came. He confirmed that the lock I could not open had indeed been replaced with a different one and that he was shocked I that I had gotten the other one open because that one showed clear signs of damage. Save Green Self Storage changed both of those locks and allowed another person to access my units and, when I attempted to rectify the problem, Save Green Self Storage refused to assist me with anything. Both the police officer and the locksmith were astonished and disgusted by the actions of Save Green Self Storage. I don't recommend you use them for your storage needs. I've added some additional photos. Save Green Self Storage is owned by Hawthorne Residential Partners. When I brought my problem to Hawthorne's attention on their Facebook page they laugh reacted to my message and also removed one of my posts on the page. I've included the pictures of their laugh reaction.

    Reign Moving Solutions Charlotte

    Reign Moving Solutions Charlotte

    4.7
    (25 reviews)

    Reign did an amazing job moving my parent's this week... with an hour's notice! I can't say enough…read moregreat things about our experience with this company. They went above and beyond, their team was exceptional and the move went flawlessly! We will definitely use them again!

    I have waited a month to write this review and to sit with my thoughts about our recent move. Reign…read morecame very highly recommended to us by several members of our community and friends who had used them. We hired them to pack for us and for the actual move and some aspects of the move were incredible and very professional and others did not go well. The quote and booking process was very efficient and professional and I thought communication from both our team leader, Travis, and from Jason, the owner, was prompt and thorough. I thought my actual moving team was wonderful. We have moved nine times during our marriage due to work relocations as well as personal reasons. The Reign team was highly efficient and the movers did a great job with moving all our furniture, even heavy and more delicate pieces. Things did get a little sloppy right a the end with boxes marked "kitchen fragile" left in the driveway and not all of the packing was logical. It was really very hard to find things because the boxes were not all accurately labeled and didn't have descriptions of what was in them. Some things were just tossed in boxes even if they had been organized in labeled bins in closets of our previous home so unpacking was kind of a disaster. We also had more damaged or just completely lost items than any other move we have ever had. We are missing things like the seat cushion from a chair that is only sold in pairs making it very expensive to replace, the contents of an entire drawer from our kitchen, and then exactly half of the hardware to put our guest bed back together. We then had quite a few things broken - two lamps, a tv, and some glassware. We also had a theft during the move that is currently under investigation with the sheriff's department. We have no plans of moving again but if we were we would consider using Reign for the move itself and I would make sure my valuables were more closely supervised but I would not trust them to pack for me again.

    Preferred Moving - movers - Updated August 2026

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