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    Preferred Moving

    3.1 (11 reviews)
    Open • 8:00 am - 5:00 pm
    Updated over 3 months ago

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    Sterling Productions

    Sterling Productions

    (5 reviews)

    I had a very disappointing experience with customer service (Paige) My husband called to arrange…read morefor the company to transport my vehicle from Dallas TX to Galt CA, but Paige became rude to me when I started asking some serious questions about the transport of my vehicle. She asked me what color I told her it was a black ragtop and she said ok good cause hydraulic fluid, trans fluid any fluid will fall on top of my car from being transported on the bottom. This is where the interaction became strange and rude, impatient, and spoke to me in a dismissive tone the entire time I was questioning it and asking about their Insurance and she stated you won't get a ragtop out of me. Instead of trying to understand my concerns she seemed irritated that I even had any questions. The worst part was that Paige abruptly hung up on me before the issue was resolved. That's completely unacceptable and incredibly unprofessional. Customers deserve to be treated with basic respect, and this experience made me feel like my time and questions didn't matter at all. I won't be recommending this company based on how I was treated. I have used many transport companies before and again this one was absolutely the worst and I could only imagine what could have transpired if something did happen to my vehicle. Thumbs down all the way.

    Wish there were MORE stars! From the prompt initial response from Paige, to the fair quote, to the…read moreAMAZING quick delivery, It's as good as it gets! My Mercedes was picked up in Los Angeles 8/8 and delivered, damage free, on SUNDAY night, in Alexandria VA 8/12! This was an amazingly smooth and stress free transport. I cannot stress how important it is to select a professional and reputable auto transport company. SPLP (Sterling Productions) had excellent BBB, Transport Reviews, Consumer Affairs reviews over ALL the others. After having my car transported in 2015 by DAS (Dependable Auto Shippers) and having over $3300 of damaged that DAS didn't want to pay, I was reluctant to EVER ship my car again... Paige and her team of professionals changed my mind! Don't look any further for your auto transporting needs! ANOTHER happy customer Terry

    First Choice Trucking - 704-931-1199

    First Choice Trucking

    (4 reviews)

    Ballantyne

    arnak@fcttransport.com…read more Arnak Ivanov, horrible customer service damages my car then never responds to emails or calls back! The shop that was working on my car in N.C. Used this company to transport my car back to C.A. When it arrived I informed the shop my car was damaged since they had hired first choice. From the shop, Good Morning Arnak, You recently picked up a black 2004 Infiniti G35 from our facility and transported it to California, the customer (vince) whose email i have also attached messaged me ysterday saying that there were a few damages that occured to the vehicle during transport. The front hood is bent and the rear trunk and rear bumper are damaged as it appears that another vehicle was making contact with the G35. I have attached a few photos of how it left from here and how it arrived to him as well as a video, can you contact him and try to come to a solution for him please. He then emails me this, I have attached pictures of where the car was loaded on the truck. If the damage to the trunk lid was caused during transport by the charger in the back or by even any other car it would not have a bumper left on it (it would at least crack the bumper to get to the trunk lid). The second picture that is attached is a picture at a pick up location. If you zoom in you will see that trunk lid is not aligned even there. Besides all of these, Michael has done a thorough inspection including test driving the car before he even signed the BOL. The driver did not just drop and go he was there for awhile, so they had plenty of time. If we damage a car we do not mind fixing it but obviously some of these damages they are either preexisting or have caused by something else but not during transport. He forgot to mention that my car had left on a double decker trailer where there was a charger behind my car and no that car couldn't have done the damage. At some point my car had been loaded onto a 2 car flatbed and had a ram 3500 behind it. which is clearly big enough to damage my trunk and bumper! I have pics when it had arrived on the flatbed to! Mike had reported it to the flatbed driver and he said it was like that. The shop and I both agree it wasn't like that. I have pics before it left Cali and the shop has pics before it left them. I had told him I didn't care about the hood or trunk being bent and that I just wanted my paint fixed, because clearly you could see another car had been rubbing against it. he says if we damaged it we don't mind fixing! Haha that's funny, when I sent you that pic of my car on that flatbed. you didn't think I had proof my car had been switched to another trailer. I got no response at ALL. Man up and take responsibility!

    Great choice in delivering 2 vehicles loaded with moving overflow..didn't have to be there for…read morepickup left key's and they arrived on time and unscathed

    Preferred Moving - movers - Updated October 2026

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