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    US Pro Logistics

    1.6 (49 reviews)
    Closed 9:00 am - 9:00 pm

    Services - US Pro Logistics

    Domestic vehicle shipping

    Drive-away vehicle shipping

    Enclosed vehicle shipping

    1 More Service

    Open top vehicle shipping

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    Company lies.
    R. Andrew M.

    This company lied to me about a quoted delivery and failed to deliver, and was unwilling to return anything after they said they couldn't finish the delivery of two cars for me. Consumer beware. They pretend to be nice, but it's a big fat lie. Their lies amounted to over $1000 additional in fees.

    Kylie L.

    I literally had to block their number. Rep kept calling and texting typically around 5am and when I asked to be taken off their list he became incredibly rude. then he continued to keep texting and calling at 5am. check out their reviews on BBB. they have an F and appear to be a scam.

    Ton of spams and the unsubscribe doesn't work.
    Ze Y.

    Do not under any circumstance get a quote from US Pro Logistics. They keep spamming me everyday and the unsubscribe link didn't do anything. Also the quoted price is way too low to be real. They will likely come back and ask for much more the day before pickup. MC: 1511688 USDOT: 4013288

    This is where they more than DOUBLE the rate a day before they are to come and pick up the vehicle!
    Mary P.

    Absolutely TERRIBLE service and experience. They had a contract that we signed for $540 to pick up my car in the morning the following month. 24 hours before, they told me the price has gone up to $1,200!! AND - they wouldn't be able to be there in the morning! I have filed a complaint with the BBB. They cheat their customers, and write promises in their texts - and they do NOT deliver. A signed contract means NOTHING to them! They breached the contract, and they truly DO NOT do what they say they are going to do. If I could give a NEGATIVE STAR - I would! Look at the text where the DAY before the pickup, when they know you are stuck, they breach the contract and raise the rate from $540 to #1,200!

    Delivered from another state without dings or issues!
    Gigi C.

    If you want your vehicle or towable shipped, this company will come through for you. We needed our travel trailer shipped from another state and looked around for companies that will ship for a reasonable price. Martin Cook went above and beyond for us to get our travel trailer shipped from another state. He was very professional while the other companies (bidders) were not and he delivered what he promised and at the price that was reasonable. The other companies just left us hanging and just wanted us to commit to a contract without giving us concrete information, knowing we had a timeline in getting our trailer shipped. The driver who delivered our trailer was also professional and helpful, even parked the trailer where we wanted it perfectly! The RV arrived in great condition without any dings or issues! The driver was very helpful leaving us a couple of blocks of wood to level the tongue jack when we didn't have any leveling blocks. Very impressed and happy with the services they provided and so impressed by how Martin went above and beyond to make sure we got our RV on time and at a reasonable price. Will definitely recommend!

    First Order Quote stating my Balance due at delivery
    Jose C G.

    Do NOT use this service. I had a very bad experience this week with them! Larry had quoted me $650.00 as my TOTAL cost to transport a vehicle from Kissimmee, Florida to New York. I asked if this was the total charge including insurance. He assured me that is was the TOTAL Charge, that I would not have to pay anything more that the $650. After the carrier picked up my car, on his way to NY, the carrier called me and said I should call the Broker to clear my delivery. Having no idea what he meant, I called US Pro Logistics and another man, Alex, told me that I owe $250. more for his Broker Fee. I sent him a copy of my Order/contract which denoted $650. TOTAL...and he kept insisting that it did not include their Brokers Fee, and sent me another "Order/Contract change". That I must pay it or the carrier could not deliver my car. If there was a broker fee, it should have been charged from the get go, and be included in the first Order/Contract. How can they legally change the Cost when the carrier is on the way with my car? I am about to research if this is legal. The TOTAL cost is to be quoted in the beginning and state what it covers. This was very disheartening and I was beside myself!!! They give you a quote to hook you and then add on when you vehicle is already on the way with the "threat" that you will not get your car delivered. Not good business! I will not use them ever again, and you should not either! Not a trustful company! Share with friends and relatives! Jose (NY)

    Conversation with Mike Watson after he tried to hustle me for money through cash app and I left a nice review.

    I wish I can give a negative star review. Absolute scam of a company. Mike Watson and his manager Henry Jackson who have very strong Indian accents should have thrown me off sooner. Got a all inclusive price if $600 then it became $1100 next day because of fuel costs. Fuel didn't double over night. Absolute terrible people to work with. Nothing but lies from beginning. Told me broker fee was $100 then sent me screen shot accidentally and shows $150. Also tried to get me to pay cancellation fee. First 200 then 100 and all through Cashapp. What business asks you to pay fees and Cashapp. STAY FAR FAR AWAY FROM THIS COMPANY

    Calls from him and manager

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    1 year ago

    They highjack your vehicle and make you pay higher price than what was agreed to. STAY AWAY FROM THIS PLACE! YOU WILL BE SORRY

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    3 years ago

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    1 year ago

    Their driver put 200 extra miles on my vehicle and dropped it off filthy , covered in mud, with no gas.

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    2 years ago

    He quoted me a price and the day comes to pick up the car. They almost tripled the price be aware of this company.

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    Page 1 of 2

    US Pro Logistics Reviews in Other Languages

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    Review Highlights - US Pro Logistics

    Good customer service from David Brook.

    Mentioned in 3 reviews

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    First Choice Trucking - 704-931-1199

    First Choice Trucking

    (4 reviews)

    Ballantyne

    arnak@fcttransport.com…read more Arnak Ivanov, horrible customer service damages my car then never responds to emails or calls back! The shop that was working on my car in N.C. Used this company to transport my car back to C.A. When it arrived I informed the shop my car was damaged since they had hired first choice. From the shop, Good Morning Arnak, You recently picked up a black 2004 Infiniti G35 from our facility and transported it to California, the customer (vince) whose email i have also attached messaged me ysterday saying that there were a few damages that occured to the vehicle during transport. The front hood is bent and the rear trunk and rear bumper are damaged as it appears that another vehicle was making contact with the G35. I have attached a few photos of how it left from here and how it arrived to him as well as a video, can you contact him and try to come to a solution for him please. He then emails me this, I have attached pictures of where the car was loaded on the truck. If the damage to the trunk lid was caused during transport by the charger in the back or by even any other car it would not have a bumper left on it (it would at least crack the bumper to get to the trunk lid). The second picture that is attached is a picture at a pick up location. If you zoom in you will see that trunk lid is not aligned even there. Besides all of these, Michael has done a thorough inspection including test driving the car before he even signed the BOL. The driver did not just drop and go he was there for awhile, so they had plenty of time. If we damage a car we do not mind fixing it but obviously some of these damages they are either preexisting or have caused by something else but not during transport. He forgot to mention that my car had left on a double decker trailer where there was a charger behind my car and no that car couldn't have done the damage. At some point my car had been loaded onto a 2 car flatbed and had a ram 3500 behind it. which is clearly big enough to damage my trunk and bumper! I have pics when it had arrived on the flatbed to! Mike had reported it to the flatbed driver and he said it was like that. The shop and I both agree it wasn't like that. I have pics before it left Cali and the shop has pics before it left them. I had told him I didn't care about the hood or trunk being bent and that I just wanted my paint fixed, because clearly you could see another car had been rubbing against it. he says if we damaged it we don't mind fixing! Haha that's funny, when I sent you that pic of my car on that flatbed. you didn't think I had proof my car had been switched to another trailer. I got no response at ALL. Man up and take responsibility!

    Great choice in delivering 2 vehicles loaded with moving overflow..didn't have to be there for…read morepickup left key's and they arrived on time and unscathed

    Affordable Auto Shippers

    Affordable Auto Shippers

    (4 reviews)

    SPOTLESS AND FAST DELIVERY of my X7 by Adnan and team. I reached out to them regarding my transport…read moreof X7 which I needed down for a week down in Florida and I asked them if I can get it next day and it was $175 more than regular price but I needed the car there and I was amazed driver picked it up in the morning and delivered next morning. I felt like I received a VIP SERVICE. I would definitely recommend and use them again if needed.

    1st I need to say that you should never judge this business soley on any one review, including this…read moreone. THAT BEING SAID I am so glad I did the smart thing and went directly thru the BBB to find Affordable Auto Shippers. Initially I had gone and even paid another company to move my car from NC to TX and they tried to do the whole bait and switch BS and unfortunately because of their attempted scam I had to close my bank account and deal with a mess. Needless to say I refused to be scammed again which led me to go theu the BBB for quotes. I spoke to a few companies that were legit but pricey. Then I called and spoke with Adnan, he was very kind and respectful and listened to me. He answered my questions directly and was didnt push me to sign or agree to anything he said he would send me a quote and if I had further questions to call him. I was shocked to see that his quote saved me a few hundred dollars. He explained to me that if I were flexible on my dates he could get me a better deal and I was not in a rush so I was able to take advantage of a larger savings. He walked me thru the whole process and was genuinely kind in all my dealings with him. When the 1st driver he set up messed up and got the wrong state down for pickup (SC rather than NC) and then wasn't communicating well with me I called him and he apologized and said it was unacceptable that I was going thru that and waiting longer than expected (a week) and promptly found me a new driver to pickup within 24 hrs. The new drivers fee was 50 dollars more but because they lock in the rate he promised me it would come out of his side and he held true to his word, I paid the same amount as agreed and the rest went as promised...I paid the deposit (lowered amount because the driver was going to get more of the share) online with PayPal the morning of pickup and then the communications with the driver and him went beautifully throughout, Upon receiving my car I paid the driver with a money order and that was it! The dealings I had with Adnan and his company Affordable Auto Shippers really restored my faith in the world after having such a negative experience before finding them. My best advise is to ho thru the BBB get a low pressure company such as Adnan that addresses all your questions with kindness and locks in a rate guarantee and works with you. Two things to remember: 1) dont just trust a bad review do your research, customer service sucks and people get paid to write bad reviews so go thru reputable websites like BBB 2) nothing EVER goes as planned so give people grace and the benefit of the doubt when potential problems arise. Like in my case with the 1st driver set up, that definitely wasn't the fault of Affordable Auto Shippers and they made it right at the cost of their own payment yet a bad reviewer might make you believe differently. Thank you Adnan for being so great and helping at least one person believe again that people can be honest in your line of work.

    Cross Country Moving - Cardboard protection

    Cross Country Moving

    (4 reviews)

    BEWARE! Do not use this company unless you want your move to be more painful than it needs to be…read more My experience here has been awful from start to finish. When I first contacted this company I spoke with a man named JP who told me if I signed the contract that day they would give me a special price. I learned very quickly that this would not be the case. JP gave me a quote of $3000 for a 1 bedroom apartment moving from Raleigh, NC to Portland, OR. I was told that the move would take about 31 days..it has now been 2 months and have still not received my belongings. To add insult to injury, the customer service line will not answer my calls when I attempt to reach out to them. James who works in the quality assurance department overcharged my card by $31 and refused to return my voicemails to fix the issue so I was left with no choice but to dispute my charge. Shaneque who works in the customer service department did not want to help me any further when I asked her about the estimated delivery date or when I can expect my inventory to arrive so she placed me on hold and never answered any of my questions. Overall just a horrible experience and extremely RUDE employees. DO NOT USE THIS COMPANY!

    I could have given zero star if I would have allowed to…read more this company is a big pain in high no one deserves. They took so much time to deliver And when I called customer care they don't have any clue. Many of furnitures were damaged and no reply to claim.

    US Pro Logistics - vehicleshipping - Updated May 2026

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