The actual move was good. We had no problems and the guys who came were very professional. BUT…read morecustomer service with Amy afterwards has been nothing but a disaster. Our payment bounced. Completely my fault. We had some unsual bills due to my son's death and we accidently were overdrawn. Again completely my fault. However as soon as Amy contacted me about the returned check, I immediately paid her over the phone with a credit card. I then received a letter in the mail from a collection agency that I owe them for the bounced check. I called Amy and she assured me it is an issue she will take care of and not to worry everything is good. 2 weeks later I get another letter. IT is still not taken care of. I call Amy back. Again I am told she will take care of it and she has talked to the agency and not sure why I got another letter. So I called the agency. I was told by them that I STILL owe them the money because they have already paid Amy/Preferred moving. I explained I had paid her and can show proof of payment. They tell me that I still owe them also. They proceed to also tell me that they have sent Amy/Preferred moving multiply emails, all unreturned and made several phone calls, all unanswered or returned about this account still being unresolved. So right now Amy/Preferred Moving is still on a double payment for my move. Not a very honest way to do business in my opinion.

Used this mover to move me Late February of 2022. Had them to store a range and refrigerator among…read moreother things as I was downsizing home and leasing till I got a new one built, in climate control storage behind old Hickory Dickery Dot. They moved me from Conover to Newton 6 miles. You would think movers would know to take refrigerator doors off or leave open. But no they did not. 16 months later refrigerator is covered in black mold inside. I do not trust cleaning because spores can get into freezer coils and air vents. So $1400 to move and $2600 for a new fridge. A very expensive move that could have been avoided if movers knew what they were doing. Edit.. sense I can not respond to their reply on this review. I personally would not hire a moving company that required a release of liability to correctly store a item like a refrigerator long term. I assumed incorrectly being expert movers they knew what they were doing. After all they are according to them the number one moving company in Catawba County.

Friendly staff. Unfortunately our trailer had water…read morestanding in it and debris, they dropped it off early because they had one in the area, but subsequently couldn't clean it out before delivering to us. I was able to purchase tarps and plastic to protect the furniture for the most part, and only had minor rust stains that I was able to clean off. We paid extra to get our stuff delivered by a certain date & I had received a call that that wasn't going to happen, once I called UPack they were able to arrange the drop off in time. I would have liked pick up to be sooner but they only run on certain days- usually Tuesdays and Thursdays. I would recommend calling the local office wherever you are to expedite this, as using the online pick up/drop off request takes longer.

Dropoff went smoothly, other than the email said to call 2days ahead of time…read more I did. They told me theyd call me the day of with an hours notice. Day of at noon i call for an estimated time frame. They say ill get an hours notice Driver calls 10-15 min out. Im at work. Email says to arrange pickup at dropoff. I ask the driver. He says they dont do sat pickup (it's Thursday). I ask if he can come back the next day at the latest time (which is extremely inconvenient) but i dont have a choice really. He says yes. I ask if it will be him. He says most likely he will call between 330-4:30. My wonderful now exhausted parents work as hard as they can since i have to work to have it ready to go by 4:30. At 4 i call the driver, pods ready, he says "ok great ill let them know". 5 rolls around 5:10 rolls around I call driver back, oh youll have to call the main office im not on pickup. I try. Office closed at 5. I call customer service just to repeatedly be told the same thing. Nothing they can do til Monday. Implying i made it up. No sense of yes we're going to fix this If you need things to actually happen. These arnt your people

The best moving experience that I have ever had, hands down! Bobby and Jordan made a stressful move…read moreso much smoother. They were quick to respond and worked very hard (and efficiently). The price was more than reasonable. Such nice guys with great attention to detail. I would highly recommend them to anyone.

This company is wonderful! Bobby has the greatest demeanor - just laid-back enough to be calming,…read morebut he still makes you feel like your job matters, which really helps during stressful move situations. And, when it's time to move, he and his crew move! They helped quickly, efficiently, and carefully. As others have noted, the price was super reasonable. I love that I got to "support local" with their company, too! Can't recommend them highly enough - excellent quality and value. Thanks Bobby and team!

Matt and his team were amazing. They were prompt, courteous, efficient and did an amazing job…read moregetting my family moved. They were so easy to work with. Matt is reliable and has very fair and reasonable pricing. Highly recommend.

WARNING !!!! I recently used Exodus Homes for a couple of projects , moving and painting, They…read morewere GREAT, the jobs got done and on time. BUT BE CAREFUL !!! make sure you get ALL cost, labor and materials, on the bid quote, do not let them pit TBD (to be determined) on the bid. They up charged me on one of the jobs after it was done. And one of the workers said that he had paid for the materials and he was out of pocket, NOT TRUE according to the supervisor all expenses that the workers pay for are reimbursable. Just be careful on their bidding other than that I highly recommend them and I will use them again

We used Exodus Works for a local move. They were great. They were polite and worked non stop…read more I would definitely use them again. As a reminder, the workers appreciate tips and they deserve them.

Overall had a great experience. The scheduling did get a bit mixed up but Julian set it straight…read moreimmediately and compensated us with a price break. Jackson and Josh were great - on time, efficient, polite and friendly. Would definitely recommend them.

We've worked with Julian and BMM 3 times--a couple of moves from Charlotte to Lenoir/Boone, and one…read morewithin Caldwell County. Two times they moved a 500+ lb. piano. We've had nothing but great experiences with them. This week, they were available with only 3 days notice to move some stuff out of a garage in order for us to finally clean out my husband's house to get it ready to sell. We were so grateful they were available and could squeeze us in in an afternoon. Their work is professional, they showed up early and got the job done quickly and efficiently, and their price is good. Can't recommend them highly enough.

update. I have found more dents and dings and chips on my furniture. I remember the young girl who…read morestood around doing nothing telling me that the guy who was doing the stacking was the best. I beg to differ and my furniture would show the results. I took great pride in my furniture. It's not junk. It's beautiful mahogany funiture that I took great care of. My bedroom suite, my dining room table with leather chairs, buffets, armoires, credenzas and more all dented, dinged, chipped or damaged caused by this company who rushed throwing my furniture around as if it were plastic toys. Oriental rugs tossed in a corner. I had one young man who was gracious enough to help my husband and I who are in our 60's take and roll the rugs properly.A complete disaster and ruined by this so called company. The truth will prevail and word of mouth does have an impact on futures sales. They do not care about your valuables, for them its not a privilege its a job that stops at 5pm.

If I could provide a higher rating I would... The company is great. Justin and Kieth went out of…read moretheir way to ensure my belongings arrived in Colorado safely and secured. With less than two weeks notice of moving, I called Barring Moving and Storage. Even with a full schedule, they were willing to work with me to pack my stuff (I was already gone when they picked everything up) and store it until I was ready for delivery. Fast forward, 7 months, I rented a POD to transport my "stuff." They not only loaded the POD, worked with the drop off and pick up times, but when the POD driver left (without the POD) because there was no lock, Kieth put a lock on the container immediately after I called (within minutes). I had the driver turn around to pick up the container, who almost left without it AGAIN because the lock wasn't on right. Kieth, again, went out there to deal with the (very rude) driver and ensure the lock was on the container and the container on the truck. Additionally, they were more than reasonable with pricing... I would recommend them hands down for any small or large move.

SCAMMER ALERT!: DANNY JOHNSON OF JD JOHNSON MOVING CO I just…read morewanted to warn everyone about a scammer so that he doesn't steal your money the way he stole my friend's. My friend, who has a medical condition and is on a fixed income, was in need of an air purifier and found one online posted by Joseph D Johnson "Danny Johnson" of JD Johnson Furniture Barn 325 W Statesville Ave Mooresville, NC who also owns JD Johnson Moving Co 335 W Statesville Ave Mooresville, NC. It's described as being in "good condition" and when my friend asked him if it worked well and had a clean filter, he confirmed. To help her out on February 8, my husband delivered payment and picked up the machine (with nowhere to test it). And, of course, it ended up not working at all. Danny Johnson promised my friend to return her money. But then it was nothing but excuses for weeks and now he has been ghosting her all month.

Joseph and Daniel and Paul did a fabulous job moving me from a condo to a town home in Cornelius!…read more They wrapped all my furniture and even the mattresses and box springs ...took incredible care with all items! Everything arrived in excellent shape and was placed perfectly in my new house. They even took a few large items to a consignment shop. I wholeheartedly recommend JD Johnson !! Deborah Isbister

this is ridiculous... i had 2 old men who look like they should not even be working anymore move my…read morebed set last month .... decided to re arange my room around my whole bed fell apart ! nothing was screwed in i called and he tried to charge me $75 for a service fee !!! gtfoh do not call this raggedy ass company