I had an absolutely wonderful experience with them. They were easy to get hold of for questions. They showed up during the windows given. Even though the containers look small from the outside, they actually hold quite a lot. I thought I would need two, but I ended up only needing one container to clear out my storage locker. My stuff was shipped from California to Alaska. My TV survived intact and the items actually moved around a lot less than feared. read more

Service requested - good. Quality of the pod - good. Value - reasonable, but the delivery placement and care depend upon the driver's experience. They DO NOT honor legitimate, proven claims. We are left with damaged goods, and a destroyed expensive TV. BE WARY when doing business with this company. Around the beginning of July (2025) we signed a contract with this company to deliver 4 pod units for us to use during our move. Everything went well with the first 3 pods. The 4th pod contained some items which meant a great deal to our family, so we took out the insurance coverage, which the company offers for an additional fee. By this time our family members had become pros packing the pods, arranging items securely. The driver who delivered the 4th pod was inexperienced, which we learned. As he positioned the loaded pod in the driveway, the pod swayed, shaking the contents, then he lowered it too quickly onto the driveway, causing it to drop the last couple of feet. About an hour later, when we tried to open the tailgate, it was jammed. A couple of the large items had been moved just enough to impede the opening of the door. Those items were damaged, along with a large screen LCD TV, which had been secured near the rear, wrapped in blankets. When we filed a claim, we followed all steps listed, including photos of the damaged items. Without going into the specifics of the back-and-forth communications, they have given us the runaround, thus denying the claim. Don't take out the insurance. It's a scam. read more

Outstanding from start to finish. We used the entire 28 feet and was perfect for the cross country move. Their staff are amazing and super helpful. When the driver delivered the trailer he was great and showed us how to use the ramp system. I mention this because we almost made the mistake of going with Estes who does not guarantee a ramp. Upack was amazing from start to finish. Was delivered in the same condition in which it left. The trailer was driven 2400 miles and delivered extremely fast. Highly recommend Upack! read more

Overall, pretty easy and accommodating for our out of state move. Trailer arrived on time; the bulkhead doors and ramp are heavy as heck so when I was trying to move those around I seriously considered if the price difference for Upack and PODS (where they just set the unit on the ground) was worth it. The size of the holes on the walls made use of my tie downs tricky, but if you pack high and tight like they say you don't really need those. Make sure you take a picture of the footage you use. I had to call when I noticed they charged me for an extra foot, but this was easily reversed without a fight. There was some miscommunication about needing to be there for the truck pickup/sendoff; you don't have to be there for that part, which is nice. Delivery at my new address was within the expected 5-7 business days and when I called the morning of delivery day they were able to give me a more specific window of time. I commend the driver who tried and tried to get the truck up my tricky, curvy driveway. We even removed some fence posts to no avail. He put a lot of extra time and patience in trying to make it work. We ended up with it backed in and borrowed a neighbor's little tractor for help getting pieces up the rest of the way. So unfortunately we did have to deal with this trailer blocking the driveway over the weekend waiting for pickup... but the alternative of dealing with "full service" movers who swindle and nickel and dime you and hold your stuff hostage (past experiences) was not happening. Watch out for those other guys, seriously. U-Pack was great, would use again. read more

U-Pack Moving - Not as organized at the end because it's hard work! - Movers Near Me - Fresno, California

Help me and my family through the whole process from California to Holmen Wisconsin. I like that I could track my belongings throughout start to finish. I would use again. A little expensive though. read more

With all the horror stories I heard about moving companies. I was hesitant to try anyone. But I had heard so many good reviews about U-Pack. I made a reservation of June 30th because that's literally all they had. Even though I needed a truck for June 10. But they suggested I call back once or twice a week. Maybe someone would cancel or switch there reservation. Great suggestion on there part Which I did. Took 2 weeks but was able to get a new reservation June 16th. Worked out great!! They dropped off the 16th Thurs and picked up Monday 20th. Did not have any problems. Drop off only took until that Saturday. So we were only without our things for 1 night. I was surprised how fast they got there. There were a few broken things. Nothing major. Just a few pictures and a few scratches. But ultimately that's on us because we packed it. I would definitely recommend them. Thank you U-Pack for not ending up a horror story lol. read more

If there was a rating for 5 million STARS THIS COMPANY'S GOT MY VOTE . THE BEST MOVING COMPANY IN THE WORLD . down too earth people, reliable 110%. The best was the delivery and pick up, ontime and onrym with everyday life and the stresses of moving it was so great . The people at each station across the country were all in sinc and were happy to answer all your questions the also great part was that when u asked a question they directed u to be able too check their reply with written exchange on their very easy website . The recipet that they send with the charges after you schedule your pick up are easy and clear too read and there are NO -NO FOLKS NO- HIDDEN FEES ! U don't pay till delivery no deposit and like I said no hidden fees it is what they quote . They are straight & honest and work as a team across the globe to give easy ,secure delivery of your family's life's goods . Thank you Upack, Urock ! Uknow it, uknow it. Upack is the Umack of moving folks. SMACK TOO UPACK XO read more

Love U-Pack! Their customer service was excellent. I had to change my moving date twice due to delayed closing of my home. They were patient and changed the date with ease, no questions, hassles or price increase. U-Pack also had the lowest price. Their drivers were really friendly and courteous. I won't hesitate to hire them again. read more

We used them recently for a move out of the area. There is nothing wrong they are just a little pricey for what you get. The delivery was super smooth and the driver was awesome. The pick up happened very quick and was delivered in good condition. Again would rate higher but the size for the price does not match up. The service is what makes it 3 stars and not 2. read more

I recently moved from California to Texas and looking for moving transportation was a nightmare, so many choices. I made the mistake of typing in my information on website and was getting so many calls regarding quotes. A friend of mine recommended this company and by far was the best deal. I was on the fence regarding paying for transport but after reading their Better Business reviews, I was sold. A+ Rating read more

You really cannot beat u-pack if you are doing a cross country move.  Their pricing is far below the other pod providers and their service is truly top notch.  I had to change my move date about a dozen times, and the fresno location was so nice, understanding, and flexible.  Additionally, they offer a terminal-to-terminal service where you can load/unload at their distribution center which was a fraction of the cost - I moved from CA to UT for under $500.  I highly recommend! read more

Great experience in all. Trailer was on time. Driver was very helpful in how to pack securely. Ramp and walls were VERY heavy so we didnt use ramp. Items arrived in great condition. The cost was comparable to UHaul but I didnt have to drive over the mountains and gas was included. I would definitely use them again. Office staff were also very helpful and courteous. Even had to change my date with no glitch. read more

Having learned about U-Pack on the web for my elderly mother's move from CA to AZ I was a little uncertain about such a new concept in moving, however I was compelled to use them from their high satisfaction rate and I am so happy I did! Using the Relo Cube to move her 1 bedroom items from a retirement apartment to our home in Phoenix made moving affordable and efficient state to state. Reserving the cube, the drop off in CA, the arrangement for Moving Staffers to pack her things and move them into the cube, the arrangement for the drop off/pick up in Phoenix was all so easy thanks to the kind U-Pack and Moving Staffer support who really took the stress out of this job...considering my mother is 94 years old! I highly recommend using U-Pack and Moving Staffers for your next move! Nothing broken or damaged and everything arrived as planned. read more

U-Pack Moving - Moving Staffers were professional and experts at their jobs. They packed the cube high and tight...no damage whatsoever. - Movers Near Me - Fresno, California

We made a long distance move from California to West Virginia. We needed two 28ft trailers; we filled one and half the other. The driver, Mitch, who brought them to us to fill was great! He was friendly and gave us thorough instructions on how to load the trailers, how to properly secure them with our locks, what to do when we were ready to have them picked up and what to do when we arrived at our location. All of our belongings made the trip safely and securely. The driver, Chris, who brought them to us at our destination was very nice and did a get job maneuvering the trailers so it would make it as easy as possible for us to unload. Chris gave us good instructions as well and he brought the receipt documents to us. Each driver had to make two trips to drop off and pick up the trailers and they did not have one complaint about doing it. If you have to move and you want to pack up your own things, U-Pack is the way to go! Trustworthy, safe and secure!! read more

U-Pack was a great option for my cross country move Fresno-Atlanta. The call center staff was friendly, knowledgeable, and courteous without being pushy. The local ABF office was also easy to work with and accommodated my needs. Even the driver was extremely helpful getting the bulkhead situated and loaned me some extra straps to secure the load. The container arrived on time and there was no damage to my items except a box that I dropped off the ramp! Thanks U-Pack and ABF. My extra advice, don't underestimate the difficulty loading 'high and tight' and I recommend some professional loading/unloading assistance. read more

I would recommend this company if you are moving yourself and don't want to actually drive your stuff to the new destination. Things were delivered on time and communication was excellent. The only suggestion is to check the equipment carefully on delivery. The bay door was very difficult to lift past a couple feet but the good part is that was corrected before it was delivered to me to unload. They do give you a different loading ramp and the one I got on the delivery end was bent so that the dolly had a hard time going over it and when you are unloading 26 feet of items, some of which are heavy and the dolly is unstable going over the ramp, it is more than a pain and could be dangerous so just check everything carefully on delivery. Overall, still gets 4 stars. read more

I would use upack again. Johnnie in Fresno, CA was awesome. I could call him with any concerns. The ladies in scheduling were awesome, helpful and sweet. read more

Highly recommend U-Pack for moving. We moved from California to Oklahoma and didn't have a single thing broken we packed it well and there was no issues with transit across the states. The trailer arrived on time and staff was extremely helpful, courteous, and very accommodating in both California and Oklahoma. I couldn't say enough good things about this experience. The cost savings was huge and the service was phenomenal. I would never consider renting a U-Haul for more or another moving company. read more

Thank you for your help. It made what would have been a challenging transition quite easy. Still think it's a little pricey, but necessary for those of us without SUV for flat beds. Nice staff. read more

We were pleased overall with this option. We were moving from CA to MT. The cost was so much less than Uhaul that we had to give it a try. The customer service was really good. It is so convenient to be able to pack the truck up at your place over a couple day period. The draw backs that we found were that the ramp is very heavy and hard to move plus much narrower than a regular ramp. The only other issue we had is that they don't service many areas where we were moving so we had to meet the truck 142 miles from our new home and transfer everything into a large Uhaul for the final stretch. read more