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    U-Pack Moving

    4.0 (4 reviews)
    Open 7:00 am - 8:00 pm

    Services - U-Pack Moving

    Out-of-state moving

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    5 years ago

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    Eric

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    7 years ago

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    Black Tie Moving

    Black Tie Moving

    (8 reviews)

    After finally unpacking all the boxes left in the garage. I find that the movers stole items - a…read moretable rug hooking frame along with the kit - loss about $300. There are other items missing but not wasting my time listing them. Don't need to hear Bryan write a response " Gee, I can't remember this move" I would like to forget the $2500+ I spent moving with this lowball crappy company. They may have fancy trucks and fancy bills but they are terrible and no one should use them.

    Frankly, this didn't need to be a two-star review. We moved from out of state and hired Black Tie…read moreto help us unload our trailer. The movers were pretty good during the actual move and got the job done quickly. However, we did find one mover sitting on his phone on the job, and after they left we quickly realized they put more than half of the boxes in the wrong rooms. We provided directions as things were being brought off the truck and everything was labeled based on the room it should go to. Now, we are having to re-move boxes to different rooms and levels of the home. Also, many of our big electronic boxes were placed on the ground upside down. Again, they were clearly labeled. I raised this issue and the issue I had with the service fee included on the final invoice and a representative immediately got back to us to say he would call to discuss and that they love feedback, etc. BUT, it took nearly two weeks for him to call, and that was after he emailed us once to say he was too busy, and then we followed up to ask why they hadn't called yet. Once the call took place, they offered to reimburse us for a small portion of the bill, which was great and we were feeling better because we had been "heard" about our concerns, BUT it's been another two weeks and we have yet to see that reimbursement. Again, he said he is too busy to drop it off. We love to recommend different businesses to friends and family. Unfortunately, this won't be one of them.

    U-Pack Moving - movers - Updated May 2026

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