I purchased 2 barstools online. I put one together but none of the final screws fit (screw "B" goes…read moreinto "I" and "J"). I contact customer service via email and include a video showing that the screws don't fit. Their solution, keep the stools as is and go to a hardware store to find the correct hardware!! Oh, and a 20% discount on my next purchase. That is absolutely insane. Why isn't the correct hardware included?!?! What kind of place is this. How on earth am I to know what the correct hardware is. Why are you providing products with the wrong hardware!! I want a full refund. You can keep the discount. I will never shop here again. ****UPDATE***** 07/12/2025 I spoke with customer service and scheduled a pick up to return my items, for today 07/12/25 between 10 am - 2 pm, the person arrives to pick up the items but calls about an hour later stating the store refused my return. I call the store and had the displeasure of speaking with one of the most unprofessional beings I have ever encountered. She tells me she has no idea who that person was who came TO MY HOME to pick up the merchandise but had him return TO MY HOME to bring it back. She refused to allow me to speak to anyone else, told me to call customer service and hung up on me. I am irate!!

Selection, Selection wonderful Service ok, value is about…read morenormal. I would definitely recommend this store.

We stopped by to look at twin bed headboards, frames and mattresses. I checked Yelp and this store…read morehad rave reviews. The business was a little busy on a Thursday at 12:00. We walked around the showroom for 20 minutes waiting on a salesperson to free up. Their selection of twin headboards was one. We needed a bed quickly for my MIL so we agreed to buy the one headboard and frame. We had to order a twin mattress and were assured it would be in on Monday for a Wednesday delivery. Tuesday I ask hubs to call the store to ensure they have the complete bed and are on track to deliver the bed on Wednesday. The representative tells him the mattress did not come in Monday. We emphasize we need the mattress and are given a loaner. If our mattress comes in Wednesday morning, it will be delivered is what we are told. Wednesday morning the headboard, frame and box spring are delivered along with loaner twin mattress. We are called and told that the mattress we ordered will be delivered Thursday. I go to the assisted living place to meet the delivery team and as they put the mattress on the floor I realize it's the wrong size. The guys called the store and were told they had the wrong mattress and to return to pick up the correct mattress. They wanted to remove the loaner mattress. I told them their chances had run out and I was keeping it until the purchased mattress was delivered. MIL would be on the floor if I didn't keep the loaner. Thirty minutes later hubs received a text that the purchased mattress was not part of the delivery from Chattanooga. I will update this review when we receive the purchased mattress.

Love it here! Saleswomen was amazing. The best customer service, and easy process for customers!…read moreAfter having a bad furniture experience at Rooms to Go it was determined that I would purchase with University village! I love my couch and a set of beads I purchased for decoration! Amazing delivery and pleasant guys! They set up everything beautifully! I couldn't be happier! Oh did I mention my couch was scotch guarded?!! Yessss! It has been holding up great considering my 13 year old and dog! Thank u university village! Well done!!!

My friend and I came here to wander around and look to see what deals they had. They have a lot of…read morerandom things. Also furniture that look handmade. Couches, chairs, rugs, discontinued flooring, lights, etc. it's a great option if you need some cheap home improvement upgrades. But no guarantee what they will have at any given point.

This place offers great value on several different items for the home. It's great that they have…read moreseveral locations too!

The ladies working there were very inviting, helpful, and friendly to our ladies group that came in…read moreto shop. They have lovely, stylish dresses and other clothing, home interiors, and jewelry. We all walked out with some new beautiful items to take home.

This is not an antique store. Do not believe the sign. They have a few pieces of furniture in…read morethere that have been "redone" with chalk paint and whatnot, but this is not an antique store. With that said, there are some nice decorative items in here--think glass Christmas trees, topiaries, over the top candles, etc. If I was going to the hoitiest of toitiest parties and needed a hostess gift, I'd go here. I literally heard a woman complaining to the owner because they no longer had their "previous gift wrapper" on staff and their business would "suffer because of it." Like seriously, holy crap snob city. I didn't spy anything I couldn't live without, nor could I justify spending triple digits on items you can literally buy (or very close approximations of) for double digits at stores like TJ Maxx. This place is a whole mood. Bring your fanciest purse and your highest heels.

Great friendly service, Nice furniture in great condition as well as Knick knacks, lamps, chairs…read moreand art for the wall. I've picked up a number of great valuable accessories, a futon couch and some lamps. Still use and love them all!

Don't be scared away by the slightly sketchy-looking exterior. If you are looking for nice…read morefurniture at a reasonable price, this is the place! My husband and I came here in search of a china cabinet / hutch and found a beautiful hardwood Kincaid at a great price. There were a surprising amount of options and styles, too. They have a discount system based on how long the items have been there, so if you shop on the first day of the month you might get some steals. We happened to be in on the last day of the month near closing time, and negotiated successfully for the lower price the item would have been marked down to the next morning. They can also arrange delivery. The guys who delivered our piece were very polite and careful. It was all around a great experience. I would go there again next time I'm furniture shopping.

My preferred HG in the area, it's always so well stocked, and does seem fairly well staffed as…read morewell. They have been doing a pretty great job lately with the staging of seasonal items, it's been quite fun to just walk around. There's always good deals, and a good variety of items. They even increased their stock of pet items into more than a couple of aisles. And I just found out they have extended hours for the holidays, so check out for that!

This place is dangerous. I probably need to stay away. But I decided to make a trip to check out…read morethe fall and Halloween stuff. Boy I was not disappointed! I was looking for some stuff for a friend and bought way too much for myself. So many cute things!

This place is ok. It's very confusing to get into. You have to go through the loading dock door…read more The parking lot seems a little dangerous. The stuff is relatively cheap, but there isn't a lot of good quality items here and it seemed dirty in here. They do have different days they do different discounts and had a huge box of shoes out front where each pair was $2. So if cheap clothes are absolutely needed, this is a good place.

A true thrift store experience- fair prices, selection varies (part of the fun of a thrift store)…read more Nice staff.

Railroad Station Antiques is a fantastic place with three floors filled with a great variety of…read morewell-kept furniture. From authentic antiques to more modern pieces, there's something for every taste and style. The selection is impressive, and everything is arranged beautifully. Prices really seemed to range from low to very high depending on what it was. The building had impressive water damage that leaked in all the way from the roof down to the bottom floor which you could see in the one building corner ample water flowing in when it rained. A bit surprising this was happening in a well kept antique shop. The only drawback for me was the staff on the first floor. I felt a bit hovered over, which gave the impression they were judging us based on our appearance. Despite that, it's a must-visit for antique lovers, and I'll definitely be back to explore more if I'm ever in the area again!

super cool selection of vintage and antique items, fairly priced items, and the staff was friendly…read moreand kind.

I bought my first set of "big girl furniture" here and it was a great experience. The salesman was…read morereally nice and helpful. He really listened to what I wanted and was able to take me straight to the type of things I described. They offer delivery (which we did not use because I was moving hours away), but they still loaded everything up on the uhaul truck for us. They had excellent prices and great quality products.

Went in on a Sunday. Only one salesman was working (she was great) and some movers. More staffing…read moreneeds to be there because at one point I looked around and only saw customers lol. They do not do returns/refunds FYI. All purchases final unless you got the wrong item. You can find some really good deals there and I'm satisfied with my purchases. But do they not have a phone number? Or hours posted online? I've looked on the invoice multiple times and there is nothing. I'd highly recommend they get their online presence up asap.